Embedded Objects not showing in Outlook 2003

[Sandy M]

2 of our users are no longer able to see embedded objects in Outlook 2003,
where
they used to be able to.

Neither of them has made any changes to their options.

I have looked at their Automatic Picture Download Settings and they are the
same as mine. The first box that says "Don't download pictures....." is not
checked. The 2nd box that says "Warn me before downloading" is checked.

I am able to see the embedded pictures.

I found a workaround on your website a couple of months ago when the first
one reported this. Your kb/281046. If they forward the message, they can
see the embedded objects. This might satisfy some of our users, but if it
happens to one of the owners, they will want a fix, not a workaround.

Does anyone know of a fix for this problem?

Thanks,

 

[Sandy M]

I wanted to add that I logged onto the same computer as another user and
created a new Outlook profile.

That profile was able to see the embedded objects, so I think that maybe
something about these Windows User profiles got stomped on.

I still need to see if I can figure out how to fix the original profiles.