Embeded Contact in a email appears as an attached email on the des

M

Marcello Kai

Hi All,

I have a user that is trying to drag and drop a contact he has on his
contacts into a email, he send the email to multiple recepients.

The internal (same email domain) users are able to click on the embeded
email icon and see the properties

The external (different email domain, hotmail with Http Outlook) users
receive the attachment as being a .msg attachement with empty contents ( and
also looks like a email)

The (hotmail using web ) users receive the email indicating there is an
attachment but doesnt allow the user to have access to it.

Some other analyst mentioned that this might have a relation to the
Transport Neutral Encapsulation Format format (Kb 241538).

Do you guys have a tip on this problem?

Thanks,
 
V

VanguardLH

in message
I have a user that is trying to drag and drop a contact he has on
his
contacts into a email, he send the email to multiple recepients.

The internal (same email domain) users are able to click on the
embeded
email icon and see the properties

The external (different email domain, hotmail with Http Outlook)
users
receive the attachment as being a .msg attachement with empty
contents ( and
also looks like a email)

The (hotmail using web ) users receive the email indicating there is
an
attachment but doesnt allow the user to have access to it.

Some other analyst mentioned that this might have a relation to the
Transport Neutral Encapsulation Format format (Kb 241538).


http://office.microsoft.com/en-us/help/HP052431161033.aspx
http://office.microsoft.com/en-us/help/results.aspx?qu=vcard&sc=9
http://support.microsoft.com/kb/290840/en-us
 
B

Brian Tillman

Marcello Kai said:
I have a user that is trying to drag and drop a contact he has on his
contacts into a email, he send the email to multiple recepients.

The internal (same email domain) users are able to click on the
embeded email icon and see the properties

The external (different email domain, hotmail with Http Outlook) users
receive the attachment as being a .msg attachement with empty
contents ( and also looks like a email)

Instead, send the contact as a vCard. Make sure you're using HTML or Plain
Text format.
 

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