eml file created when filing emails in Entourage

[Aaron]

When my boss moves emails from his inbox to a seperate folder under
inbox, some of these messages somehow become folders with a .eml
extension with no access to it's content.
I read somewhere that you can create a seperate temp folder and drag
the eml messages to there. After Entourage updates these "folders" the
actual email appears. I did this the first time a few days ago. Now
the phenomena has started again and I don't understand why.
How do I stop emails from turning into .eml folders?

Thanks,
Aaron

 

[Diane Ross]

I'll forward your email on for to the test developer. This problem has shown
up a few times before, but so far we can't track down steps to reproduce.

What type of account? (POP, IMAP, Exchange)

 

[Barry Wainwright]

When my boss moves emails from his inbox to a seperate folder under
inbox, some of these messages somehow become folders with a .eml
extension with no access to it's content.
I read somewhere that you can create a seperate temp folder and drag
the eml messages to there. After Entourage updates these "folders" the
actual email appears. I did this the first time a few days ago. Now
the phenomena has started again and I don't understand why.
How do I stop emails from turning into .eml folders?

Thanks,
Aaron

is he dragging them into an Exchange public folder? if so, whattype of
folder?

 

[Peter Marston]

Diane,

Per my "Subject.eml Folders Are Appearing" entry (similar issue to Aaron's),
this only happens with Exchange.

My POP and IMAP accounts work just fine. It also happens to calendar objects
as well as inbound/outbound emails.

I have screen shots of the issue if that would help.

-Peter

 

[Diane Ross]

I have screen shots of the issue if that would help.

-Peter

You can send them to me or you can post a screenshot link using a service
like ImageShack. ImageShack is an easy-to-use free media hosting service. It
can be used to upload images. Registration is not required in order to
upload files.

ImageShack® - Image Hosting <http://imageshack.us/>

How To Post Screen Shots To Newsgroups

1. On your keyboard, press Command-Shift-4.
2. On your keyboard, press the space bar.
3. Click the window you want. A picture file will appear on the desktop.
4. Go to http://imageshack.us/.
5. Click Browse, then navigate to and select the picture file.
6. Click "host it!".
7. Paste the "Show image to friends" URL in a newsgroup message.

Send me an email:

<http://www.entourage.mvps.org/support_options/email.html>