Empty Manager and Direct Reports fields in Outlook 2003 Address book

[jonatman]

Hi all,

I've setup Active Directory as an Outlook Address book for my company
via LDAP. I set the manager field for each user in the Active
Directory, but it shows a empty field instead of showing the manager
name on the Outlook Address Book. Any idea on how to fix this?

I'm using Outlook 2003 SP2 + Windows Server 2003 SP2.

Thanks in advance
Jonathan.

 

[Luuke]

Hi all,

I've setup Active Directory as an Outlook Address book for my company
via LDAP. I set the manager field for each user in the Active
Directory, but it shows a empty field instead of showing the manager
name on the Outlook Address Book. Any idea on how to fix this?

I'm using Outlook 2003 SP2 + Windows Server 2003 SP2.

Thanks in advance
Jonathan.

Hi Jonathan,

The Manager field in the Organization tab of the users in Active
Directory Users and Computers is filled in ?
Are you sure you look at the global address list, not at contacts ?

Luuke

 

[jonatman]

Hi Jonathan,

The Manager field in the Organization tab of the users in Active
Directory Users and Computers is filled in ?
Are you sure you look at the global address list, not at contacts ?

Luuke

Hi Luuke,

Yes, I've filled the Manager field in the organization tab of each
user in the ADUC, I'm sure I'm looking at the directory list, because
I can see all users from the AD.

We are using qmail as the mail server at the moment.

Jonathan.

 

[Luuke]

Hi Luuke,

Yes, I've filled the Manager field in the organization tab of each
user in the ADUC, I'm sure I'm looking at the directory list, because
I can see all users from the AD.

We are using qmail as the mail server at the moment.

Jonathan.- Hide quoted text -

- Show quoted text -

And I am using Exchange 2003

In ADUC, can you do a search on user objects with manager field
"present" (advanced tab in the search dialog box) ?
Do you see all of your users ?
Please do the same in Exchange System Manager (like if you were
creating a new global address list) and see if it gives you a list of
employees...

Luuke

 

[jonatman]

And I am using Exchange 2003

In ADUC, can you do a search on user objects with manager field
"present" (advanced tab in the search dialog box) ?
Do you see all of your users ?
Please do the same in Exchange System Manager (like if you were
creating a new global address list) and see if it gives you a list of
employees...

Luuke- Hide quoted text -

- Show quoted text -

Hi Luuke,

I have no problem is searching a user object with manager field in
ADUC, and I can see all of my users.
The problem is my company is using Qmail (Linux), not Exchange, and
I'm using AD as the address book via LDAP, by adding an "Internet
Directory Service" Directory List into Outlook 2003. When I search a
user from the Outlook Address Book, the Manager field and Direct
Reports field in the Organization tab are empty.

Jonathan.

 

[Luuke]

Hi Luuke,

I have no problem is searching a user object with manager field in
ADUC, and I can see all of my users.
The problem is my company is using Qmail (Linux), not Exchange, and
I'm using AD as the address book via LDAP, by adding an "Internet
Directory Service" Directory List into Outlook 2003. When I search a
user from the Outlook Address Book, the Manager field and Direct
Reports field in the Organization tab are empty.

Jonathan.- Hide quoted text -

- Show quoted text -

And I do not know anything about qmail, sorry...
Do you have an interface like Exchange System Manager, which will
allow you to see the properties of a mailbox ?
Maybe the manager field is not recognized by qmail ?

Luuke

 

[jonatman]

And I do not know anything about qmail, sorry...
Do you have an interface like Exchange System Manager, which will
allow you to see the properties of a mailbox ?
Maybe the manager field is not recognized by qmail ?

Luuke- Hide quoted text -

- Show quoted text -

Actually, there is nothing to do with qmail, I just want my users to
be able to search all AD user objects with all filled fields shown in
Outlook 2003, and since I don't have Exchange, I have to add a LDAP
Directory list from the Email Accounts page.

At the moment all AD user object do show in the Outlook Address book,
but the Manager and Direct Reports field are empty.

Jonathan.

 

[Sue Mosher [MVP-Outlook]]

My suspicion is that Outlook's implementation of LDAP ignores those fields.