Encrypted emails

G

Gladys Castillo

Hi all,
I am having a problem that I can't seem to figure out why it is happening.
I have sent an encrypted email to a person, they were able to open and reply
to it. When I try to open their reply message I get an error that says "Your
Digital ID name cannot be found by the underlying security system." I have
already tried having both me and the person I sent the message to re-download
the offline address book. This is not happening to everyone in my company
but it is happening to enough users that it is getting to be a problem.
Please advice. Any help is greatly appreciated.

Thank you all,
Gladys

Happy Holidays
 

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