Encryption in OL2002 and OL2000

S

Stephane

I have been stymied by a problem with sending encrypted e-
mails between Outlook 2002 and Outlook 2000. Although the
sender and the recipient can send each other digitally
signed e-mails in either direction, any attempt to send a
new message from either, encrypted, to the other recipient
causes the following error:

"Microsoft Outlook has problems encrypting this message
because the following recipients had missing or invalid
certificates, or conflicting or unsupported encryption
capabilities."

If the recipient of a digitally signed, and non-encrypted
e-mail (on OL2002) REPLIES to the signed msg from the
OL2000 client and encrypts the reply, that works. The
OL2000 client then receives an encrypted message that they
can decrypt properly and read. The reverse is not true
for the OL2000 client - any attempt to encrypt fails.

Does this make ANY sense to anyone? We have tried
deleting and re-importing the certificates from signed e-
mails but it hasn't helped.

Thanks for any insight!
 

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