M
Matt
I have a user that no longer can open encrypted messages sent to her. She
can encrypt and send messages to other users, but when she receives an
encrypted message gets the error "Can't open this item. Your Digital ID name
can not be found by the underlying security system."
Outlook 2003, Exchange 2003, AD 2003.
I have generated a new certificate for the user, checked the Outlook
settings (the certificate shows up in Tools|Options|Security|Settings). I
have checked the userCertificate and userSMIME settings in AD. I have
created a contact both on the sender and the receiver (they are both in our
AD) with the corresponding user's certificate. I have tried publish to GAL
(and also cleared this setting). Nothing seems to work.
Any ideas?
Thanks!
Matt
can encrypt and send messages to other users, but when she receives an
encrypted message gets the error "Can't open this item. Your Digital ID name
can not be found by the underlying security system."
Outlook 2003, Exchange 2003, AD 2003.
I have generated a new certificate for the user, checked the Outlook
settings (the certificate shows up in Tools|Options|Security|Settings). I
have checked the userCertificate and userSMIME settings in AD. I have
created a contact both on the sender and the receiver (they are both in our
AD) with the corresponding user's certificate. I have tried publish to GAL
(and also cleared this setting). Nothing seems to work.
Any ideas?
Thanks!
Matt