EndNote problem (Word X)

[Arno Wouters]

I have a problem with EndNote 6.0.2 and Word X on MacOS X (10.3.2).

I moved my homedirectory to another volume. When I have the EndNote
files in the /Applications/Microsoft Office X/Office/Startup/Word Word
quits immediately after startup. This problem can be "solved" by
trashing the Carbon Registration Database (CRD) in
~/Library/Preferences/Microsoft before starting word. But this is rather
much work each time I start Word and it delays the start up.

I tried a workaround posted by Corentin a few months ago. This
workaround consists in creating a temporary user on my bootdisk, launch
Word as that user and move the CRD of that user to my own
/Library/Preferences/Microsoft. However, this does not work as it
should. When I start Word I get a message from EndNote saying "A COM
Exceptions occurs" en when I try to start EndNote from within Word Word
tells me "The Visual Basic Editor cannot be opened" and EndNote refuses
to start. In addition I have several other problems, including an empty
thesaurus and no access to graphs.

Any suggestions for solutions?

 

[Corentin Cras-Méneur [MVP]]

Hi Arno,

I have a problem with EndNote 6.0.2 and Word X on MacOS X (10.3.2).

I moved my homedirectory to another volume. When I have the EndNote
files in the /Applications/Microsoft Office X/Office/Startup/Word Word
quits immediately after startup. This problem can be "solved" by
trashing the Carbon Registration Database (CRD) in
~/Library/Preferences/Microsoft before starting word. But this is rather
much work each time I start Word and it delays the start up.

Yep.

I tried a workaround posted by Corentin a few months ago. This
workaround consists in creating a temporary user on my bootdisk, launch
Word as that user and move the CRD of that user to my own
/Library/Preferences/Microsoft. However, this does not work as it
should.

It doesn't ??

When I start Word I get a message from EndNote saying "A COM
Exceptions occurs" en when I try to start EndNote from within Word Word
tells me "The Visual Basic Editor cannot be opened" and EndNote refuses
to start. In addition I have several other problems, including an empty
thesaurus and no access to graphs.

Any suggestions for solutions?

Weird... I don;t have this problem at all. I'd suggest getting back to
the account located on the boot volume and re-launching Word form there
(with EndNote active) and playing around with the EndNote functions for
a while to make sure they are well registered in the CRD.

Then copy the CRD back to your regular user account. Does it help???


Corentin

 

[Arno Wouters]

I have a problem with EndNote 6.0.2 and Word X on MacOS X (10.3.2).

I moved my homedirectory to another volume. [...] I tried a workaround
posted by Corentin a few months ago. [...] However, this does not work
as it should.

It doesn't ??

When I start Word I get a message from EndNote saying "A COM
Exceptions occurs" en when I try to start EndNote from within Word Word
tells me "The Visual Basic Editor cannot be opened" and EndNote refuses
to start. In addition I have several other problems, including an empty
thesaurus and no access to graphs.

Weird... I don;t have this problem at all. I'd suggest getting back to
the account located on the boot volume and re-launching Word form there
(with EndNote active) and playing around with the EndNote functions for
a while to make sure they are well registered in the CRD.

Then copy the CRD back to your regular user account. Does it help???

Yes. I switched to the boot volume user (really magnificent that fast
user switch!). Opened word, inserted an empty graph, an equation and
some other objects that I missed in Word in my main account after using
the CRD of the bootvolume user there. Used the theraurus, opened EndNote
installed a default library. Closed everything and switched back to my
main account. There I copied the CRD of the boot volume user to the
Microsoft Preferences folder of my main account. Launched Word and
magically everthing worked!!

Thanks a lot!

 

[Corentin Cras-Méneur [MVP]]

Hi Arno,

Yes. I switched to the boot volume user (really magnificent that fast
user switch!). Opened word, inserted an empty graph, an equation and
some other objects that I missed in Word in my main account after using
the CRD of the bootvolume user there. Used the theraurus, opened EndNote
installed a default library. Closed everything and switched back to my
main account. There I copied the CRD of the boot volume user to the
Microsoft Preferences folder of my main account. Launched Word and
magically everthing worked!!

Thanks a lot!

I'm really glad it worked. I've been fighting with this one ever since
Office X came out and I was so happy to have a workaround )

Corentin