Enourage 2004 & MSBS 2003 only partially downloading messages!

M

macscotty

Hi

Can any body help,

I have a problem where all Macs are using Entourage 2004 all
configured for a exchange account. When a user gets an email with an
attachment into the inbox all is ok no problems. When the user
forwards the message to a PC Outlook User within the same comapany and
the PC moves the mail with the attachment to a shared folder within
the exchange all the entourage users get the problem when they go and
view the message again (which is now located within the shared public
folder on the sbs 2003) where the mail will only partially download
and you have to click on the yellow download full message.

I've tested the following:

Checked the account to fully download all messages with the account
settings and also checked the security box within the prefs to
download all messages.

Mac puts an email with a attachment within the public folder and then
go to another mac to retriveve the message the whole message views ok
with no warning.

The "Message partially downloaded error" only appears if a PC has put
any email with attachments on the public folder and when a mac opens
the message from the public folder.

If it was a entourage problem they should get the Partially download
error when they get any mail into the inbox but it only happens when a
pc outlook has put mail within the public/shared folder on the SBS
2003.

Any help welcome.

Ta

Scott
 

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