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Message: [QUOTE="Jon, post: 4649473"] Hi Kris: I went to that site earlier today. It is basically a reworking of Microsoft's instructions, but written in English instead of Microsoftese! Tried it, no luck. It's hard to believe that Microsoft hasn't cured this yet. I see by variious posts that there are a lot of us frustrated over it. Maybe it's because I am Canadian LOL. Maybe it's because my ISP is sympatico.ca. Maybe it's the Dell computer. Maybe it's the weather. Who knows? I'll be interested in knowing if you can clear up your system at home. By the way, I am using XPProfessional version5.1.2600 Service Pack 2 Build 2600, up to date. Jon [/QUOTE]