Enterprise Custom Fields Not Saving

[Michelle Hotz]

PS2007 - I've created several new custom fields that are text and mandatory.
All but one save just fine, but one "disappears" and must be re-entered every
time someone opens a project and wants to save it. I've verified that all
options are set up like others that are working. Any ideas?

Michelle

 

[Gary L. Chefetz]

Michelle:

Have you tried deleting and recreating it? I've not seen this behavior and
can only assume that the custom field record may have become corrupt.

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Gary L. Chefetz, MVP
MSProjectExperts
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[Gail]

We did delete the custom field, readded it and it is still not saving. Next
idea?

 

[Fernando Garrido Vaz]

Michelle,

No ideas, but we have the same problem... Created a custom non-
mandatory text field, it gets added to the project OK, but sometimes
(not always) it disappears when the project gets published again.
This happens for only one of many custom fields we use.

Regards,

Fernando

 

[Fernando Garrido Vaz]

Michelle,

No ideas, but we have the same problem...  Created acustomnon-
mandatory textfield, it gets added to the project OK, but sometimes
(not always) itdisappearswhen the project gets published again.
This happens for only one of manycustomfields we use.

Regards,

Fernando

Just an update on this issues:

The field still disappears, but now some users report that the values
do not appear for them to choose in MS Project Professional (this is a
lookup field). There are 3 values in the lookup table, but for some
users only two are visible to choose from.

Any clues?

Thanks,

Fernando

 

[Chak]

Hi Fernando,

It seems to users are experiencing the local cache corruption issue.
Please try the following:

http://www.epmcentral.com/msproject/corruptcache.php

Thanks
Chak
http://www.epmcentral.com

 

[Haley M]

Chak,

My company was having the same problem, where the custom field data was
getting messed up and the wrong values were appearing in the wrong drop
downs. Deleting the files from the chache folder worked perfectly.

However, it seems to happen over and over again. Is there a way to prevent
the cahce from getting corrupted? Or will we have to continue to delete the
files?

Thank you for any insight you have.
Haley

 

[JoeJDC]

Hiya Jonathan and Haley,

We are running SP1 and IU and have patched up till the DEC CU, and we are
still having this issue...

I've been building a scheduled task to clear the cache directory every night
of every PM, based on information read here.... still TBD...