Entire Microsoft Office Suite Will Not Open

[pointg0d2]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Yesterday I was using Word fine with no problems. Today I went to open Word and it refused to launch. Excel and Power Point cannot launch as well.

I have attempted to open the programs from the application folder and they are unable to launch.

I have not downloaded any software updates recently. I emptied my trash the other day, but I do not think there was anything in the trash that had to do with Microsoft Office. I could have trashed a component that was needed for Microsoft Office.

I am pretty sure this could be fixed without running out and purchasing Microsoft '08 version. I still have one download remaining from the '04 version. I do not know if it would be easier to remove the current Office suite and reinstall. The only worry with that is that I do not want to lose any previous work that I have saved.

Every time I click on the icon I immediately get the "The application Microsoft Word quit unexpectedly." I really do not know what next mode of action should be.

~pointg0d2

 

[John McGhie]

Work your way down the procedure here:
http://word.mvps.org/Mac/TroubleshootingIndex.html

I suspect that you have moved or deleted a file in your application folder.

Your Office CD provides unlimited downloads! You can re-install as often as
you wish, provided that you do it on the same computer. You only need to
use a new key if you want to install on a different computer.

Cheers

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Yesterday I was using Word fine with no problems. Today I went to open Word
and it refused to launch. Excel and Power Point cannot launch as well.

I have attempted to open the programs from the application folder and they are
unable to launch.

I have not downloaded any software updates recently. I emptied my trash the
other day, but I do not think there was anything in the trash that had to do
with Microsoft Office. I could have trashed a component that was needed for
Microsoft Office.

I am pretty sure this could be fixed without running out and purchasing
Microsoft '08 version. I still have one download remaining from the '04
version. I do not know if it would be easier to remove the current Office
suite and reinstall. The only worry with that is that I do not want to lose
any previous work that I have saved.

Every time I click on the icon I immediately get the "The application
Microsoft Word quit unexpectedly." I really do not know what next mode of
action should be.

~pointg0d2

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[pointg0d2]

I have downloaded the repair privileges and every time I attempt to run it I get the same exact message as when I try to open up any of the applications. The application quit unexpectedly.

I have also downloaded Office 2004 11.5.0 Update and when I try to run that I also get the same message "The application quit unexpectedly."

I have even tried unsuccessfully to remove the entire Microsoft Office and I get the same message "The Application Quit Unexpectedly."

I just do not know what I could do to fix this problem. If I get Microsoft Office '08 and install that will I be able to open my previous work created on Microsoft '04???

 

[John McGhie]

If you buy Office 2008, it will be able to open your previous work, yes.
And save it.

However, I think your computer has some major problems, and I do not think
that Office 2008 will work either if you try to install it.

The fact that Repair Permissions crashes indicates very major problems with
your operating system.

I would take that computer to an expert. If you can't get to an expert,
look up the instructions on the Apple site for doing an "Archive and
Install" of OS X.

I would prefer that you went to an expert. Your computer is in a rather
delicate condition, and unless it is handled carefully, you might lose the
entire content of your hard disk.

Make sure you have a backup before taking the computer in: some shops have a
bad habit of wiping the hard disk without telling you. If you can't run a
backup, then take the computer to an Apple show and tell them that you want
them to run a backup before they attempt to do anything else. If they will
not agree to give you the backup before they start work, go to another shop.

Hope this helps

I have downloaded the repair privileges and every time I attempt to run it I
get the same exact message as when I try to open up any of the applications.
The application quit unexpectedly.

I have also downloaded Office 2004 11.5.0 Update and when I try to run that I
also get the same message "The application quit unexpectedly."

I have even tried unsuccessfully to remove the entire Microsoft Office and I
get the same message "The Application Quit Unexpectedly."

I just do not know what I could do to fix this problem. If I get Microsoft
Office '08 and install that will I be able to open my previous work created on
Microsoft '04???

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[CyberTaz]

I completely agree with John - something is amiss with your system if
*everything* is quitting & triggering that message. One other thought that
John didn't include:

Back up any user files first then start up from your OS X source DVD & run
Disk Utility - Repair Disk. If it finds any errors run it again until it
reports no errors found. It will also tell you if there are errors that
can't be repaired, in which case Disk Warrior or one of the other drive
management utilities may be able to help. If not, do as John advised & hie
thee & thy Mac to the nearest Apple Shoppe.

HTH |:>)
Bob Jones
[MVP] Office:Mac