Entourage 11.2.4 quits (after DB Rebuild)

[Henry Seiden]

After rebuild the DB due to an issue I was troubleshooting with Entourage's
mail component (spam filtering with SpamSieve), Entourage rebuilt OK and I
verified the DB integrity also.

When I next booted up Entourage it did it's thing for a while, then I got my
normal email window, the Identity said it was rebuilt and it began working
on Contacts (I saw a progress bar at the bottom of the screen), then it got
weird.

Now the only way Entourage stays running is to work off line. If its on long
enough on-line, it quits the same way. It isn't crashing when it retrieves
mail, just when it does something (can't figure out what) with contacts, or
other internal housekeeping. All I did was restart Entourage. After the
first crash, I tried the following:
1. Verified the DB again.
2. Shut down and restarted Entourage.
3. Reinstalled Office Update 11.2.4.
4. Deleted all messages marked for deletion (in the deleted items folder).
5. Deleted Junk messages (in the Junk Mail folder).

My machine:
MBP (Mac Book Pro) dual core 2.0GHz, 190GB drive, 1 GB RAM

Entourage simply crashed with no notification. Here's the Console Log:

Jul 8 06:35:25 GenieMac crashdump[1239]: Microsoft Entourage crashed
Jul 8 06:35:27 GenieMac crashdump[1239]: crash report written to:
/Users/bubba/Library/Logs/CrashReporter/Microsoft Entourage.crash.log
Jul 8 06:36:20 GenieMac crashdump[1244]: Microsoft Entourage crashed
Jul 8 06:36:21 GenieMac crashdump[1244]: crash report written to:
/Users/bubba/Library/Logs/CrashReporter/Microsoft Entourage.crash.log
Jul 8 06:42:56 GenieMac crashdump[1249]: Microsoft Entourage crashed
Jul 8 06:42:58 GenieMac crashdump[1249]: crash report written to:
/Users/bubba/Library/Logs/CrashReporter/Microsoft Entourage.crash.log
CoreEndianFlipData: error -4942 returned for rsrc type snd (id 1006, length
11172, native = no)
2006-07-08 06:50:00.936 SpamSieve[1261] MJTResourceFile.m:312
-get1ResourceType:index:: Get1IndResource -4942
2006-07-08 06:50:00.936 SpamSieve[1261] Error Get1IndResource -4942 loading
sounds at path /Users/bubba/Documents/Microsoft User Data/Entourage Sound
Sets/Microsoft Sound Set
Jul 8 06:53:04 GenieMac crashdump[1265]: Microsoft Entourage crashed
Jul 8 06:53:05 GenieMac crashdump[1265]: crash report written to:
/Users/bubba/Library/Logs/CrashReporter/Microsoft Entourage.crash.log

Here's the Crash Log- last thread from it.

Thread 14: (0xb031edf0, 0xb80f7e12)
0x9007186c: /usr/lib/libSystem.B.dylib : _pthread_cond_timedwait_relative_np
+ 0x1f0
0x90ce2bb0:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Carb
onCore.framework/Versions/A/CarbonCore : _TSWaitOnSemaphoreCommon + 0xbc
0x9835bb54:
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/Quick
TimeComponents : _ReadSchedulerThreadEntryPoint + 0x1458
0x9002bd28: /usr/lib/libSystem.B.dylib : __pthread_body + 0x60
0x00000000:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
: + 0x0

PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x900718a8 ctr:
0x900550c0
r00: 0xffffffd9 r01: 0xf0305c80 r02: 0x00000001 r03: 0x00006903
r04: 0x00006a03 r05: 0x47868c00 r06: 0x00000000 r07: 0xfa000000
r08: 0x00001e5a r09: 0xa0001fcc r10: 0x00000016 r11: 0xa0006bf4
r12: 0x900550c0 r13: 0x9835a704 r14: 0x98c2a704 r15: 0x00000000
r16: 0x00000000 r17: 0xa84da704 r18: 0x1516973c r19: 0x00000000
r20: 0x00088000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x1514d000 r25: 0xa000169c r26: 0x151696b0 r27: 0x151696e4
r28: 0xf0305d98 r29: 0xa0001fcc r30: 0xa0001fcc r31: 0x9007169c

 

[Henry Seiden]

I think it's related to Project connections. If the project connections to
the server are not enabled, as in not allowing connections to the server the
program no longer crashes. This has been a weak point in Entourage for me at
least in the past.

Nothing has changed on the server side, I have another machine using the
server running the same version of Entourage with no trouble, so I'm at a
loss to understand it.