Entourage 12.1.4 won't Sync my contacts to Address Book, AND searchesdon't work

[Subnorry]

I have an Intel iMac running 10.5.5 and Office 2008 fully updated. For the
past year Sync Services worked fine -- I could Sync replace my Mac Address
Book contacts with my Entourage contacts, I could sync my Entourage calendar
events to iCal, I could do simple searches for emails with certain words in
their subjects OR bodies with no problem, and I could type a contact's name
into the search field to bring that contact's info up straight away.

But recently I had to totally rebuild my computer from my Time Machine
backup (never let your 3-year-old near your computer without supervision),
and even though the Entourage main identity rebuilds and compacts just fine
using the database utility, I've rebuilt the Spotlight index for the hell of
it, I've run Applejack, DiskWarrior, you name the utility and I've run it,
but nothing fixes my TWO major problems: 1) I cannot get the Entourage Sync
Services to work (I want it to replace my Address Book contacts, but it just
won't run); and 2) whenever I search for contacts or emails using terms I
KNOW should work, it returns no results.

Please understand that I am a power user and I know what I'm doing, and I've
been using the various versions of Mac Office since they were first created.
Furthermore, I have been using just about every variation of Sync Services
for years.

Any ideas?

Thanks,
Subnorry

 

[Diane Ross]

1) I cannot get the Entourage Sync
Services to work (I want it to replace my Address Book contacts, but it just
won't run); and 2) whenever I search for contacts or emails using terms I
KNOW should work, it returns no results.

I suspect your Time Machine restore has mangled your Spotlight data. I would
delete them all and start over. As far as Sync Services go, it's a huge
mess. I would disable Sync Services, fix everything in Entourage and enable
one source at a time for syncing. Turn off after syncing to Apple
applications for syncing to phone etc.

Troubleshoot Spotlight
<http://www.entourage.mvps.org/troubleshoot/syncservices.html#ss1>

I had a bad crash myself and spent the entire weekend doing a fresh install.