Entourage 13.0, Web Services - Unexpected Data Encountered

[berk581]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: Exchange

I recently just upgraded to the new version of entourage.. after some connection issues (had to change server settings), i finally was able to get connected.

However, now every time i try and send mail i get an error.

"Unexpected data was encountered."

Explanation: mail could not be sent.
Account name "JBExchange"

Error: - 17997

any idea?

 

[greg_nb]

I am having the exact same problem. I'm getting email updates from the exchange server. But I can't check send/recieve without getting the Error - 17997.

BTW- updated to 10.5.8 just before removing Office and reinstalling.

Very frustrating.

Macbook Pro, 10.5.8.

 

[greg_nb]

I have tried re-installing and restarting after every install (1st office, 2nd update, etc). No joy, still get the error -17997.

I'm hosed as far as using Entourage 13 for email. I've gone back to Mail.app.

 

[Jared]

I just started getting the error as well, but it wasn't until after we
cranked up a new server 2008 Domain Controller. I am also having
problems unlocking the screensaver while actively connected to the
network. Cached credentials work fine, so I can unplug and log in,
then plug back in. I know my account is not locked out, as I am in
IT, and have authority over accounts... Doing some reading, it appears
there was an issue that prevented unix-based computer accounts from
joining active directory in server 2008... so I wonder if our upgrade
broke the AD connection.

This might be overkill for this thread, but here is the blog post FYI.

http://social.technet.microsoft.com...S/thread/bbc283db-b852-4d8d-8e76-70560c17a198

Hope this info helps at all. Other than this, Entourage Web Services
is a vast improvement, including task and notes sync with outlook over
exchange.