Entourage 2004 and Hotmail Error -18588

[Frank Swilling]

I can't get Entourage 2004 to download my Hotmail.

I've deleted and reentered the Hotmail account info twice now.

When I hit "Sent and Receive," Entourage 2004 retrieves the Hotmail folders,
and appears to be downloading the messages in my Hotmail Inbox, but at
the end of the "receive" up pops the Error Log with an "Unknown Error
-18588" for each of the messages that was "received" and my Hotmail Inbox
is empty. (POP email is sending and receiving just fine, BTW.)

I upgraded to the 10mb pay version of Hotmail after reading that Hotmail
would no longer download the free version to Outlook (and therefore,
presumably to Entourage) but that hasn't made a difference.

Also, I sent Microsoft a bug report, 24 hours has come and gone, and they
have not responded. So here I am.

Anyone have a fix?

Thanks!

 

[Loren]

I can't get Entourage 2004 to download my Hotmail.

I've deleted and reentered the Hotmail account info twice now.

When I hit "Sent and Receive," Entourage 2004 retrieves the Hotmail =
folders,=20
and appears to be downloading the messages in my Hotmail Inbox, but at=20
the end of the "receive" up pops the Error Log with an "Unknown Error=20
-18588" for each of the messages that was "received" and my Hotmail =
Inbox=20
is empty. (POP email is sending and receiving just fine, BTW.)

I upgraded to the 10mb pay version of Hotmail after reading that Hotmail =

would no longer download the free version to Outlook (and therefore,=20
presumably to Entourage) but that hasn't made a difference.

Also, I sent Microsoft a bug report, 24 hours has come and gone, and =
they=20
have not responded. So here I am.

Anyone have a fix?

Thanks!

I am getting the same error code every couple of hours now. It just
started yesterday--before that it was working fine. But the error log
doesn't specify it as a hotmail error, just as an unknown error. Help,
please! It's causing my dock icon to bounce all the time.

 

[Allen Watson]

up pops the Error Log with an "Unknown Error=20

Hotmail problem. See:
<http://www.entourage.mvps.org/error/page.html#error-17897>
--
Microsoft MVP for Entourage/OE/Word (MVPs are volunteers)
Allen Watson <[email protected]> Entourage FAQ site:
<http://www.entourage.mvps.org/>
AppleScripts for Outlook Express and Entourage:
<http://homepage.mac.com/allen_a_watson/FileSharing3.html>
Entourage Help Pages: <http://www.entourage.mvps.org/>