I am using Entourage 2004 11.3.3 on Tiger 10.4.11 on Powerbook G4.
I recently made an update a week ago and ever since I've had problems with:
1. Not being able to receive email from an exchange account
If you create a new Identity, can you receive your Exchange mail?
2. Entourage crashing now as I start it. It opens then crashes asking for
error report to be sent.
It sounds like your update created your problem. You might need to download
the combo updater from Apple and run it again rather than using Software
Update. Doing so overwrites potentially problem-causing files. Several users
have reported this fixed some odd problems they were having with Entourage.
Combo updaters will install on the same version as they¹re applying‹no need
to roll back or do a clean install
Tiger:
Mac OS X 10.4.11 Combo Update (PPC)
<
http://www.apple.com/support/downloads/macosx10411comboupdateppc.html>
Mac OS X 10.4.11 Combo Update (Intel)
<
http://www.apple.com/support/downloads/macosx10411updateintel.html>
==================================================
More info on why applying the combo updater helps:
I need to somehow backup all my emails so I do not loose them, is there a way
without opening Entourage?
You can duplicate your Microsoft User Data folder, but if the underlying
problem is your OS files that Entourage uses, you will need to solve that
problem. If your Entourage data is damaged, unless you can open Entourage
you cannot get your email out manually to save them.
Also, if anyone knows why it seems to crash so often and how to resolve this
would be dearly appreciated as I can get no answer from Microsoft.
We've discussed using SuperDuper!(backup software) before, but this is an
excellent time to remind users about a feature it has that protects you from
system updates that so bad.
One of the options in SuperDuper! is to create what the author calls a
"Sandbox". It's used to revert to pre-update state of your OS. Here's a
description of how this option works:
A Sandbox is a bootable copy of your system, stored on another hard drive or
partition, that shares your personal documents and data with the original.
With SuperDuper!, you actually use the Sandbox as your startup volume. You
can safely install any system updates, drivers or programs in the Sandbox,
without worrying about what might happen to your system. If anything goes
wrong, you can simply start up from the original system. SuperDuper! has
preserved it in its original, pre-disaster state but all your new and
changed personal documents are totally up to date. Within minutes, you're up
and running again without having to go through a difficult and
time-consuming restore process.
SuperDuper! Is $27.95. I¹m not affiliated with the product. Just a satisfied
user. <
http://www.shirt-pocket.com/>
