Entourage 2004 hangs on quit

D

Duncan Stickings

I just bought and installed office 2004.
Entourage won't quit, and I end up having to force quit the beast.
Any clues?

Duncan
 
D

Duncan Stickings

I just bought and installed office 2004.
Entourage won't quit, and I end up having to force quit the beast.
Any clues?

Duncan

I really like the Activity monitor in X, here is info that may help:

Open Files

/ (/dev/disk0s3)
/dev/null
/dev/console
/dev/console
0x018f17c4 file struct, ty=0x3, op=0x30f300
0x018f1098 file struct, ty=0x3, op=0x30f300
/ (/dev/disk0s3)
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.
framework/Versions/A/Resources/HIToolbox.rsrc
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.
framework/Versions/A/Resources/English.lproj/Localized.rsrc
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/HIServices.framework/Versions/A/Resources/HIServices.rsrc
/ (/dev/disk0s3)
0x018f2274 file struct, ty=0x4, op=0x30f2e8
0x018f021c file struct, ty=0x4, op=0x30f2e8
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.
framework/Versions/A/Resources/Extras.rsrc
/ (/dev/disk0s3)
/Users/duncan/Library/Caches/com.microsoft.browserfont.cache
/Users/duncan/Documents/Microsoft User Data/Office 2004 Identities/Main
Identity/Database
/ (/dev/disk0s3)
/ (/dev/disk0s3)
/System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/QuickTim
e.rsrc
/System/Library/Frameworks/QuickTime.framework/Versions/A/Resources/English.
lproj/Localized.rsrc
/ -- Versions/A/Resources/QD.rsrc
/System/Library/Frameworks/Security.framework/Versions/A/Resources/MDS

Threads:

2004-05-21 19:33:20.820 sample[1186] Couldn't start c++filt for C++ name
demangling
Analysis of sampling pid 1143 every 10.000000 milliseconds
Call graph:
285 Thread_0e0b
285 0x20b095c
285 0x20b1528
285 Delay
284 MPDelayUntil
284 mach_wait_until
284 mach_wait_until
1 AbsoluteToTickCount
1 AbsoluteToTickCount
285 Thread_0f03
285 _pthread_body
285 MerpUnregisterCFMFragment
285 mach_msg
285 mach_msg_trap
285 mach_msg_trap
285 Thread_1003
285 _pthread_body
285 _ZN9CAPThread5EntryEPS_
285 _ZN10HALRunLoop9OwnThreadEPv
285 CFRunLoopRunSpecific
285 __CFRunLoopRun
285 mach_msg
285 mach_msg_trap
285 mach_msg_trap

Total number in stack (recursive counted multiple, when >=5):

Sort by top of stack, same collapsed (when >= 5):
mach_msg_trap 570
mach_wait_until 284
Sample analysis of process 1143 written to file /dev/stdout
Sampling process 1143 each 10 msecs 300 times
 
D

Duncan Stickings

I tried disabling all sorts of things, like all the fonts, NAV, any
background tasks etc. It did not work.

Finally I followed some advice I found on a web site and created a new
identity. It could quit without hanging then, so I exported all I wanted to
keep and imported it back into the new identity. Seems like a lot of work,
but it behaves ok now. I just need to catch up on some sleep. :)

Duncan
 
D

Duncan Stickings

Sigh, it is doing it again. The new identity did not resolve it.
When I quit, the windows close, then I get the spinning beach ball.
Right click on the app in the dock, says Application not responding.
In Activity Monitor, it says (hung)...
 
D

Duncan Stickings

I was using a different soundset from the default, so I changed to the
default. It seems to quit ok again. :)
 

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