Entourage 2004 stripping attachments when email forwarded

[lmadden]

I have a user who is using Entourage 2004 with all the latest patches.
Operating system is OS 10.4.6. Not always, but sometimes, when she forwards
an email, the attachment does not get forwarded!

I had her check the encoding and the box is checked for cc and bcc to
forward attachments, but i cannot find anything about keeping attachments
with the message when email is forwarded for those in the TO field!

Why would it strip off the attachment sometimes but not always? there seems
to be no rhyme or reason to this behavior.

Any help is appreciated.

Lisa

 

[Mickey Stevens]

I don't know why it would do that. Try forwarding as an attachment (Message

 

[CyberTaz]

The problem _may_ be on the recipient's end. Could it be that the receiving
mail system is purging the attachment because of virus protection settings?

Regards |:>)
Bob Jones
[MVP] Office:Mac