Entourage 2004- sub-group within group

M

Mari Kawaguchi

I just switched from Entourage X to Entourage 2004. With Entourage X, I was
able to send email to a contact GROUP that contained sub-group, and
sub-sub-group (or group consisting of smaller groups). After switching to
Entourage 2004, when I try to send to a GROUP that consists sub- and/or
sub-sub-groups, the following error message appears and I¹m not able to send
the mail:

Error: 5.1.3 bad address syntax:
Explanation: Mail could not be sent.
Error Code: -17099

If a group contains only individual contacts only, I can still send it, but
not if the group contains sub-groups.

How can I send email to a GROUP that consists of sub-groups as I used to be
able to do with Entourage X?

Please someone help me....
 
M

Mickey Stevens

Unfortunately, that's a known bug. It has been reported to Microsoft.
Hopefully it will be fixed in a future update.
 

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