Entourage 2004 UNRECOVERABLE CRASH

J

Jefferis Peterson

Again, the same problem as I was having in Office X on OSX [see previous
thread on UNRECOVERABLE] . Now Database Verifies as fine, but immediate
crash on open continuously. I guess I'm switching to Powermail. Can't
deal with unstable programs.


Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2004-09-10 09:51:41 -0400
Application Name: Microsoft Entourage
Application Version: 11.0.0.040506
Module Name: unknown
Module Version: unknown
Module Offset: unknown
Extra app info: Reg=English Loc=0x0409 testdrive


Thread 0 crashed:

# 1 0x3c5f1000 in ( + 0x00000000)
# 2 0x0225785c in (Microsoft Entourage + 0x001ba3bc)
# 3 0x02250584 in (Microsoft Entourage + 0x001b30e4)
# 4 0x0224c530 in (Microsoft Entourage + 0x001af090)
# 5 0x004ed128 in (PowerPlantZ + 0x00048568)
# 6 0x0050568c in (PowerPlantZ + 0x00060acc)
# 7 0x01310d70 in (Microsoft Framework UI + 0x00144f20)
# 8 0x0130da88 in (Microsoft Framework UI + 0x00141c38)
# 9 0x01209814 in (Microsoft Framework UI + 0x0003d9c4)
# 10 0x02286d04 in (Microsoft Entourage + 0x001e9864)
# 11 0x004e5134 in (PowerPlantZ + 0x00040574)
# 12 0x005056b4 in (PowerPlantZ + 0x00060af4)
# 13 0x021b9e5c in (Microsoft Entourage + 0x0011c9bc)
# 14 0x0127638c in (Microsoft Framework UI + 0x000aa53c)
# 15 0x021b9acc in (Microsoft Entourage + 0x0011c62c)
# 16 0x012767dc in (Microsoft Framework UI + 0x000aa98c)
# 17 0x012769b8 in (Microsoft Framework UI + 0x000aab68)
# 18 0x021b9bbc in (Microsoft Entourage + 0x0011c71c)
# 19 0x004a692c in (PowerPlantZ + 0x00001d6c)
# 20 0x021b18e4 in (Microsoft Entourage + 0x00114444)
# 21 0x021ae468 in (Microsoft Entourage + 0x00110fc8)
# 22 0x021af29c in (Microsoft Entourage + 0x00111dfc)
# 23 0x021ad880 in (Microsoft Entourage + 0x001103e0)
# 24 0x021ae500 in (Microsoft Entourage + 0x00111060)
# 25 0x021adcf4 in (Microsoft Entourage + 0x00110854)
# 26 0x021b23d8 in (Microsoft Entourage + 0x00114f38)
# 27 0x021b5b34 in (Microsoft Entourage + 0x00118694)
# 28 0x021b45ac in (Microsoft Entourage + 0x0011710c)
# 29 0x021b3e78 in (Microsoft Entourage + 0x001169d8)
# 30 0x021a89ec in (Microsoft Entourage + 0x0010b54c)
# 31 0x020b4398 in (Microsoft Entourage + 0x00016ef8)
# 32 0x004c0680 in (PowerPlantZ + 0x0001bac0)
# 33 0x0136cd48 in (Microsoft Framework UI + 0x001a0ef8)
# 34 0x004ad554 in (PowerPlantZ + 0x00008994)
# 35 0x004bf028 in (PowerPlantZ + 0x0001a468)
# 36 0x020b3928 in (Microsoft Entourage + 0x00016488)
# 37 0x004bed9c in (PowerPlantZ + 0x0001a1dc)
# 38 0x020b098c in (Microsoft Entourage + 0x000134ec)
# 39 0x0247e290 in (Microsoft Entourage + 0x003e0df0)

PPC Thread State:
srr0: 0x3c5f1000 srr1: 0x4200f030 vrsave: 0x00000000
xer: 0x00000006 lr: 0x0225785c ctr: 0x3c5f1000 mq:0x00000000
r0: 0x3c5f1000 r1: 0xbfffdf00 r2: 0x7c7e1b78 r3:0xbfffd2e8
r4: 0x00000000 r5: 0x00000000 r6: 0x00000000 r7:0x00000000
r8: 0x016196e4 r9: 0x016196c8 r10: 0x01619428 r11:0x0180c600
r12: 0x90002ce4 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0xbffffdcc r21: 0xffffffff r22: 0xbffffb80 r23:0x00001b6a
r24: 0x00000000 r25: 0x0712f620 r26: 0x0712f620 r27:0x00000000
r28: 0x01919000 r29: 0x00000000 r30: 0x01919000 r31:0x00000000



Loaded modules:

0: Microsoft Entourage (11.0.0.040506 Reg=English Loc=0x0409 testdrive): /
Applications/Microsoft Office 2004/Microsoft Entourage
1: PowerPlantZ (11.0.0.040506 Reg=English Loc=0x0000 testdrive): /
Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: MCPZ.stb (11.0.0.040506 Reg=English Loc=0x0000 testdrive): /
Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCPCoreZ (11.0.0.040506 Reg=English Loc=0x0000 testdrive): /
Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: Microsoft Framework UI (11.0.0.040505 Reg=English Loc=0x0409
testdrive): /Applications/Microsoft Office 2004/Office/Microsoft
Framework
5: Microsoft Framework DB (11.0.0.040505 Reg=English Loc=0x0409
testdrive): /Applications/Microsoft Office 2004/Office/Microsoft
Framework
6: Menu Master (1.2 Reg=English Loc=0x0000): /Users/jefferis/Library/
Application Enhancers/Menu Master.ape/Contents/MacOS/Menu Master
7: Microsoft Entourage (11.0.0.040506 Reg=English Loc=0x0409 testdrive): /
Applications/Microsoft Office 2004/Microsoft Entourage
8: ShMem (11.0.0.040322 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
9: English Spelling (11.00.00.000 Reg=(null) Loc=0x0000): /Applications/
Microsoft Office 2004/Shared Applications/Proofing Tools/English
Spelling
10: AOAHALPlugin (2.2.6 Reg=English Loc=0x0000): /System/Library/
Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bundle/
Contents/MacOS/AOAHALPlugin
11: Mach-O Patcher: /Library/PreferencePanes/Default Folder X.prefPane/
Contents/Resources/Default Folder X.bundle/Contents/Resources/Mach-O
Patcher.bundle/Contents/MacOS/Mach-O Patcher
12: SoundManagerComponents (3.8 Reg=English Loc=0x0000): /System/Library/
Components/SoundManagerComponents.component/Contents/MacOS/
SoundManagerComponents
13: iSightAudio (6.5.1 Reg=English Loc=0x0000): /Library/Audio/Plug-Ins/
HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
14: libz.1.1.3.dylib: /usr/lib/libz.1.1.3.dylib
15: DVComponentGlue: /System/Library/Frameworks/DVComponentGlue.
framework/Versions/A/DVComponentGlue
16: QuickTimeFirewireDV (6.5.1 Reg=en_US Loc=0x0000): /System/Library/
QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/
QuickTimeFirewireDV
17: dyld: /usr/lib/dyld
18: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
19: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/
Versions/A/CoreFoundation
20: CarbonCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
21: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
22: OSServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
23: CoreServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/CoreServices
24: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/
CoreAudio
25: DiskArbitration: /System/Library/PrivateFrameworks/DiskArbitration.
framework/Versions/A/DiskArbitration
26: ApplicationServices: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/ApplicationServices
27: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
28: DesktopServicesPriv: /System/Library/PrivateFrameworks/
DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
29: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/
C/Foundation
30: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.
framework/Versions/A/SystemConfiguration
31: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/
Carbon
32: Bom: /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
33: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/CarbonSound.framework/Versions/A/CarbonSound
34: LangAnalysis: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/
LangAnalysis
35: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
36: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/
SpeechSynthesis
37: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
38: QD: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/QD.framework/Versions/A/QD
39: AE: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/AE.framework/Versions/A/AE
40: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
41: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/
SpeechRecognition
42: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
43: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/ImageCapture.framework/Versions/A/ImageCapture
44: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Help.framework/Versions/A/Help
45: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/CommonPanels.framework/Versions/A/CommonPanels
46: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Print.framework/Versions/A/Print
47: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/SecurityHI.framework/Versions/A/SecurityHI
48: NavigationServices: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/NavigationServices.framework/Versions/A/
NavigationServices
49: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/
AudioUnit
50: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libCGATS.A.dylib
51: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libCSync.A.dylib
52: libPDFRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libPDFRIP.A.dylib
53: libPSRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libPSRIP.A.dylib
54: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libRIP.A.dylib
55: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/
QuickTime
56: FindByContent: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/
FindByContent
57: Security: /System/Library/Frameworks/Security.framework/Versions/A/
Security
58: LaunchServices: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/
LaunchServices
59: CFNetwork: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
60: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/HIToolbox.framework/Versions/A/HIToolbox
61: HIServices: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
62: CoreGraphics: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
CoreGraphics
63: libcups.2.dylib: /usr/lib/libcups.2.dylib
64: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
65: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/
Versions/A/AudioToolbox
66: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/WebServicesCore.framework/Versions/A/
WebServicesCore
67: libz.1.dylib: /usr/lib/libz.1.dylib
68: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
69: SearchKit: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
70: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
71: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Ink.framework/Versions/A/Ink
72: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
73: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
74: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
75: ATS: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ATS.framework/Versions/A/ATS
76: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
77: libbsm.dylib: /usr/lib/libbsm.dylib
78: ApplicationEnhancer: /Library/Frameworks/ApplicationEnhancer.
framework/Versions/A/ApplicationEnhancer

Operating System Information
Operating System: Mac OS X 10.3.5 (Build 7M34)
CPU: G4 (7450), Number: 1, Speed: 1400 MHz
gestaltPhysicalRAMSize err = 0, result = 1536 MB
gestaltSystemVersion err = 0, result = 0x1035
Screen: 1152 x 870, depth = 32, ltbr = 0, 0, 870, 1152

Microsoft Application Information:
Error Reporting UUID: 118D24EE-025E-11D9-8431-0030655A5A2E
Time from launch: 0 hours, 0 minutes, 4 seconds
Total errors on this client: 5
 
D

Diane Ross

Again, the same problem as I was having in Office X on OSX [see previous
thread on UNRECOVERABLE] . Now Database Verifies as fine, but immediate
crash on open continuously. I guess I'm switching to Powermail. Can't
deal with unstable programs.
Click to expand...

I just looked back over your messages in the previous thread. The Error 8796
indicates " The action could not be completed" and the fix is to rebuild
which you cannot do.

Entourage 2004 is very stable but if you get database corruption nothing
works as expected.

Since you can open your Identity, it's possible to save your data and start
a new Identity.

I suggest using Paul Berkowitz's scripts, Export-Import Entourage to export
everything. Then create a new Identity and import using Export-Import.

This should fix your problem. There is more on working with a corrupt
database here:

<http://www.entourage.mvps.org/database/corrupt.html>

Let me know if I can be of further help.
 
J

Jefferis Peterson

In said:
I suggest using Paul Berkowitz's scripts, Export-Import Entourage to
export everything. Then create a new Identity and import using Export-
Import.

This should fix your problem. There is more on working with a corrupt
database here:

<http://www.entourage.mvps.org/database/corrupt.html>

Let me know if I can be of further help.
Click to expand...
Hi Diane,

I was able to export contacts and groups and accounts, but when trying
to export folders I got an error message:
Bad Name for file, Some Object.
The errors began to happen in Entourage X when I clicked on some spam to
delete it and had preview pane opened. Since then it is like perhaps
some malformed email spam is the culprit in ruining my database? Can't
have something as simple as hacker mail do that to me... it would become
too common a vulnerability.
Jeff
 
J

Jefferis Peterson

In said:
I suggest using Paul Berkowitz's scripts, Export-Import Entourage to
export everything. Then create a new Identity and import using Export-
Import.

This should fix your problem. There is more on working with a corrupt
database here:

<http://www.entourage.mvps.org/database/corrupt.html>

Let me know if I can be of further help.
Click to expand...

Or it could be that the Export Scripts are choking on folders with
slashes in their filenames?

Article/Discussions is one of my folders
 
B

Barry Wainwright

It could be that the crash is happening because there is a corrupt message
either on the server or in your inbox and entourage is crashing when it
tries to download/display the message.

First, try to launch Entourage with the shift key held down. That will
disable the 'mail check on launch' schedule. If the crash still happens, it
could be that the message is already downloaded. In this case, quit all
office apps (including the Database Daemon - launch Activity Monitor, find
the daemon and click 'quit'), and move the 'microsoft' folder out of
~/Library/Preferences onto the desktop. Now relaunch entourage (with the
shift key down).

If you get entourage up & running, turn off the preview pane, and look for
any obvious junk or corrupted messages in the message list and delete them.
Then, if your account is POP mail, turn on 'Allow Online Access' in the
options pane of the account editing dialog, the account will show up as a
remote account at the bottom of your folder listing. Select the account,
find the mail that you would have been trying to download (usually the
oldest mail on the server, unless you have the account set to leave mail on
the server) and delete it. If your mail account is IMAP, you should be able
to select and delete the rouge mail with the preview pane turned off.


--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the All-New Entourage Help Pages? - Check them out:
From: Jefferis Peterson <[email protected]>
Organization: www.Petersonsales.net
Newsgroups: microsoft.public.mac.office.entourage
Date: Fri, 10 Sep 2004 06:56:40 -0700
Subject: Entourage 2004 UNRECOVERABLE CRASH

Again, the same problem as I was having in Office X on OSX [see previous
thread on UNRECOVERABLE] . Now Database Verifies as fine, but immediate
crash on open continuously. I guess I'm switching to Powermail. Can't
deal with unstable programs.


Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2004-09-10 09:51:41 -0400
Application Name: Microsoft Entourage
Application Version: 11.0.0.040506
Module Name: unknown
Module Version: unknown
Module Offset: unknown
Extra app info: Reg=English Loc=0x0409 testdrive


Thread 0 crashed:

# 1 0x3c5f1000 in ( + 0x00000000)
# 2 0x0225785c in (Microsoft Entourage + 0x001ba3bc)
# 3 0x02250584 in (Microsoft Entourage + 0x001b30e4)
# 4 0x0224c530 in (Microsoft Entourage + 0x001af090)
# 5 0x004ed128 in (PowerPlantZ + 0x00048568)
# 6 0x0050568c in (PowerPlantZ + 0x00060acc)
# 7 0x01310d70 in (Microsoft Framework UI + 0x00144f20)
# 8 0x0130da88 in (Microsoft Framework UI + 0x00141c38)
# 9 0x01209814 in (Microsoft Framework UI + 0x0003d9c4)
# 10 0x02286d04 in (Microsoft Entourage + 0x001e9864)
# 11 0x004e5134 in (PowerPlantZ + 0x00040574)
# 12 0x005056b4 in (PowerPlantZ + 0x00060af4)
# 13 0x021b9e5c in (Microsoft Entourage + 0x0011c9bc)
# 14 0x0127638c in (Microsoft Framework UI + 0x000aa53c)
# 15 0x021b9acc in (Microsoft Entourage + 0x0011c62c)
# 16 0x012767dc in (Microsoft Framework UI + 0x000aa98c)
# 17 0x012769b8 in (Microsoft Framework UI + 0x000aab68)
# 18 0x021b9bbc in (Microsoft Entourage + 0x0011c71c)
# 19 0x004a692c in (PowerPlantZ + 0x00001d6c)
# 20 0x021b18e4 in (Microsoft Entourage + 0x00114444)
# 21 0x021ae468 in (Microsoft Entourage + 0x00110fc8)
# 22 0x021af29c in (Microsoft Entourage + 0x00111dfc)
# 23 0x021ad880 in (Microsoft Entourage + 0x001103e0)
# 24 0x021ae500 in (Microsoft Entourage + 0x00111060)
# 25 0x021adcf4 in (Microsoft Entourage + 0x00110854)
# 26 0x021b23d8 in (Microsoft Entourage + 0x00114f38)
# 27 0x021b5b34 in (Microsoft Entourage + 0x00118694)
# 28 0x021b45ac in (Microsoft Entourage + 0x0011710c)
# 29 0x021b3e78 in (Microsoft Entourage + 0x001169d8)
# 30 0x021a89ec in (Microsoft Entourage + 0x0010b54c)
# 31 0x020b4398 in (Microsoft Entourage + 0x00016ef8)
# 32 0x004c0680 in (PowerPlantZ + 0x0001bac0)
# 33 0x0136cd48 in (Microsoft Framework UI + 0x001a0ef8)
# 34 0x004ad554 in (PowerPlantZ + 0x00008994)
# 35 0x004bf028 in (PowerPlantZ + 0x0001a468)
# 36 0x020b3928 in (Microsoft Entourage + 0x00016488)
# 37 0x004bed9c in (PowerPlantZ + 0x0001a1dc)
# 38 0x020b098c in (Microsoft Entourage + 0x000134ec)
# 39 0x0247e290 in (Microsoft Entourage + 0x003e0df0)

PPC Thread State:
srr0: 0x3c5f1000 srr1: 0x4200f030 vrsave: 0x00000000
xer: 0x00000006 lr: 0x0225785c ctr: 0x3c5f1000 mq:0x00000000
r0: 0x3c5f1000 r1: 0xbfffdf00 r2: 0x7c7e1b78 r3:0xbfffd2e8
r4: 0x00000000 r5: 0x00000000 r6: 0x00000000 r7:0x00000000
r8: 0x016196e4 r9: 0x016196c8 r10: 0x01619428 r11:0x0180c600
r12: 0x90002ce4 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0xbffffdcc r21: 0xffffffff r22: 0xbffffb80 r23:0x00001b6a
r24: 0x00000000 r25: 0x0712f620 r26: 0x0712f620 r27:0x00000000
r28: 0x01919000 r29: 0x00000000 r30: 0x01919000 r31:0x00000000



Loaded modules:

0: Microsoft Entourage (11.0.0.040506 Reg=English Loc=0x0409 testdrive): /
Applications/Microsoft Office 2004/Microsoft Entourage
1: PowerPlantZ (11.0.0.040506 Reg=English Loc=0x0000 testdrive): /
Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: MCPZ.stb (11.0.0.040506 Reg=English Loc=0x0000 testdrive): /
Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCPCoreZ (11.0.0.040506 Reg=English Loc=0x0000 testdrive): /
Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: Microsoft Framework UI (11.0.0.040505 Reg=English Loc=0x0409
testdrive): /Applications/Microsoft Office 2004/Office/Microsoft
Framework
5: Microsoft Framework DB (11.0.0.040505 Reg=English Loc=0x0409
testdrive): /Applications/Microsoft Office 2004/Office/Microsoft
Framework
6: Menu Master (1.2 Reg=English Loc=0x0000): /Users/jefferis/Library/
Application Enhancers/Menu Master.ape/Contents/MacOS/Menu Master
7: Microsoft Entourage (11.0.0.040506 Reg=English Loc=0x0409 testdrive): /
Applications/Microsoft Office 2004/Microsoft Entourage
8: ShMem (11.0.0.040322 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
9: English Spelling (11.00.00.000 Reg=(null) Loc=0x0000): /Applications/
Microsoft Office 2004/Shared Applications/Proofing Tools/English
Spelling
10: AOAHALPlugin (2.2.6 Reg=English Loc=0x0000): /System/Library/
Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bundle/
Contents/MacOS/AOAHALPlugin
11: Mach-O Patcher: /Library/PreferencePanes/Default Folder X.prefPane/
Contents/Resources/Default Folder X.bundle/Contents/Resources/Mach-O
Patcher.bundle/Contents/MacOS/Mach-O Patcher
12: SoundManagerComponents (3.8 Reg=English Loc=0x0000): /System/Library/
Components/SoundManagerComponents.component/Contents/MacOS/
SoundManagerComponents
13: iSightAudio (6.5.1 Reg=English Loc=0x0000): /Library/Audio/Plug-Ins/
HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
14: libz.1.1.3.dylib: /usr/lib/libz.1.1.3.dylib
15: DVComponentGlue: /System/Library/Frameworks/DVComponentGlue.
framework/Versions/A/DVComponentGlue
16: QuickTimeFirewireDV (6.5.1 Reg=en_US Loc=0x0000): /System/Library/
QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/
QuickTimeFirewireDV
17: dyld: /usr/lib/dyld
18: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
19: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/
Versions/A/CoreFoundation
20: CarbonCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
21: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
22: OSServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
23: CoreServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/CoreServices
24: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/
CoreAudio
25: DiskArbitration: /System/Library/PrivateFrameworks/DiskArbitration.
framework/Versions/A/DiskArbitration
26: ApplicationServices: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/ApplicationServices
27: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
28: DesktopServicesPriv: /System/Library/PrivateFrameworks/
DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
29: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/
C/Foundation
30: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.
framework/Versions/A/SystemConfiguration
31: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/
Carbon
32: Bom: /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
33: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/CarbonSound.framework/Versions/A/CarbonSound
34: LangAnalysis: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/
LangAnalysis
35: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
36: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/
SpeechSynthesis
37: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
38: QD: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/QD.framework/Versions/A/QD
39: AE: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/AE.framework/Versions/A/AE
40: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
41: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/
SpeechRecognition
42: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
43: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/ImageCapture.framework/Versions/A/ImageCapture
44: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Help.framework/Versions/A/Help
45: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/CommonPanels.framework/Versions/A/CommonPanels
46: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Print.framework/Versions/A/Print
47: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/SecurityHI.framework/Versions/A/SecurityHI
48: NavigationServices: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/NavigationServices.framework/Versions/A/
NavigationServices
49: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/
AudioUnit
50: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libCGATS.A.dylib
51: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libCSync.A.dylib
52: libPDFRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libPDFRIP.A.dylib
53: libPSRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libPSRIP.A.dylib
54: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libRIP.A.dylib
55: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/
QuickTime
56: FindByContent: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/
FindByContent
57: Security: /System/Library/Frameworks/Security.framework/Versions/A/
Security
58: LaunchServices: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/
LaunchServices
59: CFNetwork: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
60: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/HIToolbox.framework/Versions/A/HIToolbox
61: HIServices: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
62: CoreGraphics: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
CoreGraphics
63: libcups.2.dylib: /usr/lib/libcups.2.dylib
64: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
65: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/
Versions/A/AudioToolbox
66: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/WebServicesCore.framework/Versions/A/
WebServicesCore
67: libz.1.dylib: /usr/lib/libz.1.dylib
68: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
69: SearchKit: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
70: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
71: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Ink.framework/Versions/A/Ink
72: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
73: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
74: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
75: ATS: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ATS.framework/Versions/A/ATS
76: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
77: libbsm.dylib: /usr/lib/libbsm.dylib
78: ApplicationEnhancer: /Library/Frameworks/ApplicationEnhancer.
framework/Versions/A/ApplicationEnhancer

Operating System Information
Operating System: Mac OS X 10.3.5 (Build 7M34)
CPU: G4 (7450), Number: 1, Speed: 1400 MHz
gestaltPhysicalRAMSize err = 0, result = 1536 MB
gestaltSystemVersion err = 0, result = 0x1035
Screen: 1152 x 870, depth = 32, ltbr = 0, 0, 870, 1152

Microsoft Application Information:
Error Reporting UUID: 118D24EE-025E-11D9-8431-0030655A5A2E
Time from launch: 0 hours, 0 minutes, 4 seconds
Total errors on this client: 5
Click to expand...
 
P

Paul Berkowitz

Or it could be that the Export Scripts are choking on folders with
slashes in their filenames?

Article/Discussions is one of my folders
Click to expand...

No. The scripts have a routine that change "/" and ":" to "-" when making
mbox files to avoid that issue.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
J

Jefferis Peterson

In said:
No. The scripts have a routine that change "/" and ":" to "-" when
making mbox files to avoid that issue.
Click to expand...

Paul, Running tests I am finding that the error of bad file name is
happening consistently if I try to export folders with those slashes in
them. I narrowed it down using choose folders.

Jeff
 
J

Jefferis Peterson

In said:
It could be that the crash is happening because there is a corrupt
message either on the server or in your inbox and entourage is
crashing when it tries to download/display the message.

If you get entourage up & running, turn off the preview pane, and
look
for any obvious junk or corrupted messages in the message list and
delete them. Then, if your account is POP mail, turn on 'Allow Online
Access' in the options pane of the account editing dialog, the account
will show up as a remote account at the bottom of your folder listing.
Select the account, find the mail that you would have been trying to
download (usually the oldest mail on the server, unless you have the
account set to leave mail on the server) and delete it. If your mail
account is IMAP, you should be able to select and delete the rouge
mail with the preview pane turned off.
Click to expand...

Hi Barry,
I was not able to open at all this am, and then later this afternoon the
program opened normally without crashing. I cannot find any malformed
emails residing in the ID. The problem is intermittent, and I'm not sure
what it might be. Could it be a font issue? It happens before any
windows appear except the splash screen of the program. It crashes
immediately before reaching any window.

I did find that using slashes in folder names was causing the bad error
in Export scripts.

Jeff
 
J

Jefferis Peterson

In said:
Jeff
Click to expand...

I'm also getting a 4362 error now when trying to Export Folders with
scripts. This error now occurs after correcting folder names.
I cannot see any bad emails but this is a possible reason for the error.
If Entourage is this vulnerable to badly formed emails, it is not a good
argument for the program. I've now spent a full day trying to fix this
thing and a loss of productivity is not something I can afford to do on
a regular basis:
Error 4362 in Entourage X



The action could not be completed. An unknown error (4362) occurred.



When you try to use Microsoft Entourage X to send or to receive e-mail,
you receive this error message: Error 4362. The solution is typically
resolved by performing a typical or advanced rebuild of the database
file.


Sometimes this error indicates a problem Entourage is having with the
Microsoft Database Daemon. Quit the daemon


Then go to System preferences/Login and remove any entries of the
database daemon from the 'login items' window. Now start up Entourage
again and hopefully the problem will have been resolved.


Note: Some users reported this error when clicking on a corrupt email.
4362 is not the usual error for a corrupt message. If deleting the
message does not solve the problem, try a rebuild. If this is your
problem, then try the following:


Go to View menu/Preview Pane, or press command-\, to turn the Preview
Pane off. Now when he click on the message, you will be able to delete
it. If this is a POP account and a local folder, then go to Tools/Run
Schedule/Empty Deleted Items Items Folder. If it is an IMAP account set
up with its own Deleted Items Folder, quit Entourage so it will get
purged, or if set up to "mark for deletion" press command-K to connect
to the account to purge it.
 
D

Diane Ross

I was able to export contacts and groups and accounts, but when trying
to export folders I got an error message:
Bad Name for file, Some Object.
The errors began to happen in Entourage X when I clicked on some spam to
delete it and had preview pane opened. Since then it is like perhaps
some malformed email spam is the culprit in ruining my database? Can't
have something as simple as hacker mail do that to me... it would become
too common a vulnerability.
Click to expand...

For those malformed spam messages, turn off the preview pane and then delete
the offending message.

I see in another of your messages you are narrowing down the problem with
folder names. Please post back on the problems you found with folder names.

Hope you clear all this up soon. I know you'll be happy with Entourage 2004
once you get the problems fixed.
 
J

Jefferis Peterson

In said:
On 9/10/04 7:06 PM, in article (e-mail address removed).
Click to expand...
For those malformed spam messages, turn off the preview pane and then
delete the offending message.

I see in another of your messages you are narrowing down the problem
with folder names. Please post back on the problems you found with
folder names.

Hope you clear all this up soon. I know you'll be happy with Entourage
2004 once you get the problems fixed.
Click to expand...

I'm having trouble finding any malformed emails. But the folder names
causing Export scripts to choke [see other postings] were all names like
This/That, Dreamweaver/Fireworks, with a slash in them without spaces.
Never had this problem with Entourage X
Jeff
 
P

Paul Berkowitz

Paul, Running tests I am finding that the error of bad file name is
happening consistently if I try to export folders with those slashes in
them. I narrowed it down using choose folders.
Click to expand...


My apologies. I just checked. I forgot that this is a rather old script by
now. It replaces only ":" not "/" as my later scripts written specifically
for OS X do. (This one has an Entourage 2001/OS 9 version too, where "/" is
not a problem.)

For now, replace "/" yourself in your folder names. I'll put out an update
soon.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
J

Jefferis Peterson

In said:
My apologies. I just checked. I forgot that this is a rather old
script by now. It replaces only ":" not "/" as my later scripts
written specifically for OS X do. (This one has an Entourage 2001/OS 9
version too, where "/" is not a problem.)

For now, replace "/" yourself in your folder names. I'll put out an
update soon.
Click to expand...

Glad to be of help.
Jeff
 
J

Jefferis Peterson

In said:
I'm also getting a 4362 error now when trying to Export Folders with
scripts. This error now occurs after correcting folder names.
I cannot see any bad emails but this is a possible reason for the
error. If Entourage is this vulnerable to badly formed emails, it is
not a good argument for the program. I've now spent a full day trying
to fix this thing and a loss of productivity is not something I can
afford to do on a regular basis: Error 4362 in Entourage X
Click to expand...

And now again after exporting most of my mail, the dang program will not
open but crashes on open.
This sucks.

Jeff

Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2004-09-12 23:33:12 -0400
Application Name: Microsoft Entourage
Application Version: 11.0.0.040506
Module Name: unknown
Module Version: unknown
Module Offset: unknown
Extra app info: Reg=English Loc=0x0409 testdrive


Thread 0 crashed:

# 1 0x3c5f1000 in ( + 0x00000000)
# 2 0x0225785c in (Microsoft Entourage + 0x001ba3bc)
# 3 0x02250584 in (Microsoft Entourage + 0x001b30e4)
# 4 0x0224c530 in (Microsoft Entourage + 0x001af090)
# 5 0x004ed128 in (PowerPlantZ + 0x00048568)
# 6 0x0050568c in (PowerPlantZ + 0x00060acc)
# 7 0x01310d70 in (Microsoft Framework UI + 0x00144f20)
# 8 0x0130da88 in (Microsoft Framework UI + 0x00141c38)
# 9 0x01209814 in (Microsoft Framework UI + 0x0003d9c4)
# 10 0x02286d04 in (Microsoft Entourage + 0x001e9864)
# 11 0x004e5134 in (PowerPlantZ + 0x00040574)
# 12 0x005056b4 in (PowerPlantZ + 0x00060af4)
# 13 0x021b9e5c in (Microsoft Entourage + 0x0011c9bc)
# 14 0x0127638c in (Microsoft Framework UI + 0x000aa53c)
# 15 0x021b9acc in (Microsoft Entourage + 0x0011c62c)
# 16 0x012767dc in (Microsoft Framework UI + 0x000aa98c)
# 17 0x012769b8 in (Microsoft Framework UI + 0x000aab68)
# 18 0x021b9bbc in (Microsoft Entourage + 0x0011c71c)
# 19 0x004a692c in (PowerPlantZ + 0x00001d6c)
# 20 0x021b18e4 in (Microsoft Entourage + 0x00114444)
# 21 0x021ae468 in (Microsoft Entourage + 0x00110fc8)
# 22 0x021af29c in (Microsoft Entourage + 0x00111dfc)
# 23 0x021ad880 in (Microsoft Entourage + 0x001103e0)
# 24 0x021ae500 in (Microsoft Entourage + 0x00111060)
# 25 0x021adcf4 in (Microsoft Entourage + 0x00110854)
# 26 0x021b23d8 in (Microsoft Entourage + 0x00114f38)
# 27 0x021b5b34 in (Microsoft Entourage + 0x00118694)
# 28 0x021b45ac in (Microsoft Entourage + 0x0011710c)
# 29 0x021b3e78 in (Microsoft Entourage + 0x001169d8)
# 30 0x021a89ec in (Microsoft Entourage + 0x0010b54c)
# 31 0x020b4398 in (Microsoft Entourage + 0x00016ef8)
# 32 0x004c0680 in (PowerPlantZ + 0x0001bac0)
# 33 0x0136cd48 in (Microsoft Framework UI + 0x001a0ef8)
# 34 0x004ad554 in (PowerPlantZ + 0x00008994)
# 35 0x004bf028 in (PowerPlantZ + 0x0001a468)
# 36 0x020b3928 in (Microsoft Entourage + 0x00016488)
# 37 0x004bed9c in (PowerPlantZ + 0x0001a1dc)
# 38 0x020b098c in (Microsoft Entourage + 0x000134ec)
# 39 0x0247e290 in (Microsoft Entourage + 0x003e0df0)

PPC Thread State:
srr0: 0x3c5f1000 srr1: 0x4200f030 vrsave: 0x00000000
xer: 0x00000006 lr: 0x0225785c ctr: 0x3c5f1000 mq:0x00000000
r0: 0x3c5f1000 r1: 0xbfffdf00 r2: 0x7c7e1b78 r3:0xbfffd2e8
r4: 0x00000000 r5: 0x00000000 r6: 0x00000000 r7:0x00000000
r8: 0x016196e4 r9: 0x016196c8 r10: 0x01619428 r11:0x0180ce00
r12: 0x90002ce4 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0xbffffdc8 r21: 0xffffffff r22: 0xbffffb80 r23:0x00001b6a
r24: 0x00000000 r25: 0x018cc400 r26: 0x018cc400 r27:0x00000000
r28: 0x01920800 r29: 0x00000000 r30: 0x01920800 r31:0x00000000


Thread 1:

# 1 0x900074c8 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib +
0x000074c8)
# 2 0x90007018 in _mach_msg + 0x00000038 (libSystem.B.dylib +
0x00007018)
# 3 0xc000a950 in ___ape_internal + 0x000090B0 (ApplicationEnhancer +
0x0000a950)
# 4 0xc000132c in ___ape_agent + 0x0000003C (ApplicationEnhancer +
0x0000132c)
# 5 0x900246e4 in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x000246e4)

PPC Thread State:
srr0: 0x900074c8 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x90007018 ctr: 0x900074c0 mq:0x00000000
r0: 0xffffffe1 r1: 0xf0101d60 r2: 0x8fe507cc r3:0x002f5000
r4: 0x00000006 r5: 0x00000000 r6: 0x00001000 r7:0x00001f07
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0xa0004308
r12: 0x900074c0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00001f07
r24: 0x002f5000 r25: 0x00001000 r26: 0x00001f07 r27:0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x00000006 r31:0xc000a818


Thread 2:

# 1 0x90012588 in _clock_sleep_trap + 0x00000008 (libSystem.B.dylib +
0x00012588)
# 2 0x9000d758 in _nanosleep + 0x00000078 (libSystem.B.dylib +
0x0000d758)
# 3 0x9002d388 in _sleep + 0x00000048 (libSystem.B.dylib + 0x0002d388)
# 4 0x0293660c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem +
0x0006260c)
# 5 0x02935ad8 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem +
0x00061ad8)
# 6 0x02935c04 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem +
0x00061c04)
# 7 0x029366e4 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem +
0x000626e4)
# 8 0x900246e4 in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x000246e4)

PPC Thread State:
srr0: 0x90012588 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000d758 ctr: 0x90012580 mq:0x00000000
r0: 0xffffffc2 r1: 0xf0182af0 r2: 0xf0182ac4 r3:0x00000507
r4: 0x00000001 r5: 0x00000001 r6: 0x00000000 r7:0xf0182b30
r8: 0x00000000 r9: 0x0000cf2c r10: 0x29a9745b r11:0xa0003ed4
r12: 0x90012580 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x000000


: ApplicationEnhancer: /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer

Operating System Information
Operating System: Mac OS X 10.3.5 (Build 7M34)
CPU: G4 (7450), Number: 1, Speed: 1400 MHz
gestaltPhysicalRAMSize err = 0, result = 1536 MB
gestaltSystemVersion err = 0, result = 0x1035
Screen: 1152 x 870, depth = 32, ltbr = 0, 0, 870, 1152

Microsoft Application Information:
Error Reporting UUID: 118D24EE-025E-11D9-8431-0030655A5A2E
Time from launch: 0 hours, 0 minutes, 3 seconds
Total errors on this client: 18
 
J

Jefferis Peterson

Crash is far worse and more fundamental than expected.
I dragged all identities out of the 2004 id folder to create a fresh ID
and see if I could reimport the data, but GUESS WHAT. Program STILL
crashes IMMEDIATELY on open. Get to splash screen and then boom.

Microsoft Error Reporting log version: 1.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2004-09-13 09:24:23 -0400
Application Name: Microsoft Entourage
Application Version: 11.0.0.040506
Module Name: Microsoft Entourage
Module Version: 11.0.0.040506
Module Offset: 0x006676f0
Extra app info: Reg=English Loc=0x0409 testdrive


Thread 0 crashed:

# 1 0x02704b90 in (Microsoft Entourage + 0x006676f0)
# 2 0x0225785c in (Microsoft Entourage + 0x001ba3bc)
# 3 0x02250584 in (Microsoft Entourage + 0x001b30e4)
# 4 0x0224c530 in (Microsoft Entourage + 0x001af090)
# 5 0x004ed128 in (PowerPlantZ + 0x00048568)
# 6 0x0050568c in (PowerPlantZ + 0x00060acc)
# 7 0x01310d70 in (Microsoft Framework UI + 0x00144f20)
# 8 0x0130da88 in (Microsoft Framework UI + 0x00141c38)
# 9 0x01209814 in (Microsoft Framework UI + 0x0003d9c4)
# 10 0x02286d04 in (Microsoft Entourage + 0x001e9864)
# 11 0x004e5134 in (PowerPlantZ + 0x00040574)
# 12 0x005056b4 in (PowerPlantZ + 0x00060af4)
# 13 0x021b9e5c in (Microsoft Entourage + 0x0011c9bc)
# 14 0x0127638c in (Microsoft Framework UI + 0x000aa53c)
# 15 0x021b9acc in (Microsoft Entourage + 0x0011c62c)
# 16 0x012767dc in (Microsoft Framework UI + 0x000aa98c)
# 17 0x012769b8 in (Microsoft Framework UI + 0x000aab68)
# 18 0x021b9bbc in (Microsoft Entourage + 0x0011c71c)
# 19 0x004a692c in (PowerPlantZ + 0x00001d6c)
# 20 0x021b18e4 in (Microsoft Entourage + 0x00114444)
# 21 0x021ae468 in (Microsoft Entourage + 0x00110fc8)
# 22 0x021af29c in (Microsoft Entourage + 0x00111dfc)
# 23 0x021ad880 in (Microsoft Entourage + 0x001103e0)
# 24 0x021ae500 in (Microsoft Entourage + 0x00111060)
# 25 0x021adcf4 in (Microsoft Entourage + 0x00110854)
# 26 0x021b23d8 in (Microsoft Entourage + 0x00114f38)
# 27 0x021b5b34 in (Microsoft Entourage + 0x00118694)
# 28 0x021b45ac in (Microsoft Entourage + 0x0011710c)
# 29 0x021b3e98 in (Microsoft Entourage + 0x001169f8)
# 30 0x021a8aa0 in (Microsoft Entourage + 0x0010b600)
# 31 0x020b4398 in (Microsoft Entourage + 0x00016ef8)
# 32 0x004c0680 in (PowerPlantZ + 0x0001bac0)
# 33 0x0136cd48 in (Microsoft Framework UI + 0x001a0ef8)
# 34 0x004ad554 in (PowerPlantZ + 0x00008994)
# 35 0x004bf028 in (PowerPlantZ + 0x0001a468)
# 36 0x020b3928 in (Microsoft Entourage + 0x00016488)
# 37 0x004bed9c in (PowerPlantZ + 0x0001a1dc)
# 38 0x020b098c in (Microsoft Entourage + 0x000134ec)
# 39 0x0247e290 in (Microsoft Entourage + 0x003e0df0)

PPC Thread State:
srr0: 0x02704b90 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000006 lr: 0x0225785c ctr: 0x02257820 mq:0x00000000
r0: 0x00000000 r1: 0xbfffdf00 r2: 0x0153c000 r3:0x002201fd
r4: 0x00000000 r5: 0x00000000 r6: 0x00000000 r7:0x00000000
r8: 0x016196e4 r9: 0x016196c8 r10: 0x01619428 r11:0x0180ce00
r12: 0x00000000 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0xbffffdcc r21: 0xffffffff r22: 0xbffffb80 r23:0x00001b6a
r24: 0x00000000 r25: 0x003f4060 r26: 0x003f4060 r27:0x00000000
r28: 0x01a3fa00 r29: 0x00000000 r30: 0x01a3fa00 r31:0x00000000


Thread 1:

# 1 0x900074c8 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib +
0x000074c8)
# 2 0x90007018 in _mach_msg + 0x00000038 (libSystem.B.dylib +
0x00007018)
# 3 0xc000a950 in ___ape_internal + 0x000090B0 (ApplicationEnhancer +
0x0000a950)
# 4 0xc000132c in ___ape_agent + 0x0000003C (ApplicationEnhancer +
0x0000132c)
# 5 0x900246e4 in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x000246e4)

PPC Thread State:
srr0: 0x900074c8 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x90007018 ctr: 0x900074c0 mq:0x00000000
r0: 0xffffffe1 r1: 0xf0080d60 r2: 0x8fe507cc r3:0x000ff000
r4: 0x00000006 r5: 0x00000000 r6: 0x00001000 r7:0x00001d03
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0xa0004308
r12: 0x900074c0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00001d03
r24: 0x000ff000 r25: 0x00001000 r26: 0x00001d03 r27:0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x00000006 r31:0xc000a818


Thread 2:

# 1 0x90012588 in _clock_sleep_trap + 0x00000008 (libSystem.B.dylib +
0x00012588)
# 2 0x9000d758 in _nanosleep + 0x00000078 (libSystem.B.dylib +
0x0000d758)
# 3 0x9002d388 in _sleep + 0x00000048 (libSystem.B.dylib + 0x0002d388)
# 4 0x028c060c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem +
0x0006260c)
# 5 0x028bfad8 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem +
0x00061ad8)
# 6 0x028bfc04 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem +
0x00061c04)
# 7 0x028c06e4 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem +
0x000626e4)
# 8 0x900246e4 in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x000246e4)

PPC Thread State:
srr0: 0x90012588 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000d758 ctr: 0x90012580 mq:0x00000000
r0: 0xffffffc2 r1: 0xf0182af0 r2: 0xf0182ac4 r3:0x00000507
r4: 0x00000001 r5: 0x00000001 r6: 0x00000000 r7:0xf0182b30
r8: 0x00000000 r9: 0x00001aed r10: 0x32051ecc r11:0xa0003ed4
r12: 0x90012580 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000022 r26: 0x00000088 r27:0x028d04dc
r28: 0xf0182bb0 r29: 0xa00011e0 r30: 0xf0182ba0 r31:0x9000d6f0


Thread 3:

# 1 0x90018be8 in _semaphore_timedwait_signal_trap + 0x00000008 (
libSystem.B.dylib + 0x00018be8)
# 2 0x9000e788 in __pthread_cond_wait + 0x00000268 (libSystem.B.dylib
+ 0x0000e788)
# 3 0x902aa7b0 in _TSWaitOnSemaphoreCommon + 0x000000AC (CarbonCore +
0x0002a7b0)
# 4 0x902aa634 in __Z15AsyncFileThreadPv + 0x00000034 (CarbonCore +
0x0002a634)
# 5 0x900246e4 in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x000246e4)

PPC Thread State:
srr0: 0x90018be8 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x9000e788 ctr: 0x90018be0 mq:0x00000000
r0: 0xffffffd9 r1: 0xf0203d40 r2: 0x003504e0 r3:0x00004b03
r4: 0x00004c03 r5: 0x0000003c r6: 0x00000000 r7:0x00000000
r8: 0x00000000 r9: 0x00000002 r10: 0xa000a458 r11:0xa0004488
r12: 0x90018be0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0x9fffe548 r27:0xa0287f44
r28: 0xa0287f78 r29: 0xa00011ac r30: 0xa00011ac r31:0x9000e548


Thread 4:

# 1 0x900074c8 in _mach_msg_trap + 0x00000008 (libSystem.B.dylib +
0x000074c8)
# 2 0x90007018 in _mach_msg + 0x00000038 (libSystem.B.dylib +
0x00007018)
# 3 0x90191704 in ___CFRunLoopRun + 0x0000034C (CoreFoundation +
0x00001704)
# 4 0x90195e90 in _CFRunLoopRunSpecific + 0x00000144 (CoreFoundation +
0x00005e90)
# 5 0x90732f7c in __ZN10HALRunLoop9OwnThreadEPv + 0x00000100 (
CoreAudio + 0x00012f7c)
# 6 0x907391dc in __ZN9CAPThread5EntryEPS_ + 0x0000002C (CoreAudio +
0x000191dc)
# 7 0x900246e4 in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x000246e4)

PPC Thread State:
srr0: 0x900074c8 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x20000000 lr: 0x90007018 ctr: 0x900074c0 mq:0x00000000
r0: 0xffffffe1 r1: 0xf0284810 r2: 0x00006a4b r3:0xf02848d0
r4: 0x03000006 r5: 0x00000000 r6: 0x00000450 r7:0x00006a4b
r8: 0x00000000 r9: 0x00000000 r10: 0x0000000b r11:0xa0004308
r12: 0x900074c0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000001 r17: 0x00000000 r18: 0xa01913d0 r19:0x00000000
r20: 0x00006d07 r21: 0x00000000 r22: 0x0710adb8 r23:0x0374dfb5
r24: 0xf02848d0 r25: 0x00000450 r26: 0x00006a4b r27:0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x03000006 r31:0x901913d0


Thread 5:

# 1 0x90018be8 in _semaphore_timedwait_signal_trap + 0x00000008 (
libSystem.B.dylib + 0x00018be8)
# 2 0x9000e788 in __pthread_cond_wait + 0x00000268 (libSystem.B.dylib
+ 0x0000e788)
# 3 0x907244f8 in __ZN7CAGuard7WaitForEy + 0x000000D8 (CoreAudio +
0x000044f8)
# 4 0x9072412c in __ZN7CAGuard9WaitUntilEy + 0x0000012C (CoreAudio +
0x0000412c)
# 5 0x90722b1c in __ZN10HPIOThread8WorkLoopEv + 0x00000354 (CoreAudio
+ 0x00002b1c)
# 6 0x90739198 in __ZN10HPIOThread11ThreadEntryEPS_ + 0x00000018 (
CoreAudio + 0x00019198)
# 7 0x907391dc in __ZN9CAPThread5EntryEPS_ + 0x0000002C (CoreAudio +
0x000191dc)
# 8 0x900246e4 in __pthread_body + 0x00000024 (libSystem.B.dylib +
0x000246e4)

PPC Thread State:
srr0: 0x90018be8 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9000e788 ctr: 0x90018be0 mq:0x00000000
r0: 0xffffffd9 r1: 0xf0305b90 r2: 0x003504e0 r3:0x00004d03
r4: 0x00004f03 r5: 0x00000000 r6: 0x00ac5070 r7:0x90117168
r8: 0x90723028 r9: 0x00000004 r10: 0xa000a458 r11:0xa0004488
r12: 0x90018be0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000001 r26: 0x9fffe548 r27:0x003fcc7c
r28: 0x003fcca8 r29: 0xa00011ac r30: 0xa00011ac r31:0x9000e548


Thread 6:

# 1 0x8fe269c8 in _mach_msg_trap + 0x00000008 (dyld + 0x000269c8)
# 2 0x8fe321d4 in _mach_msg + 0x00000038 (dyld + 0x000321d4)
# 3 0x8fe16504 in _server_loop + 0x00000088 (dyld + 0x00016504)
# 4 0x8fe16334 in _start_debug_thread + 0x00000144 (dyld + 0x00016334)

PPC Thread State:
srr0: 0x8fe269c8 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x8fe321d4 ctr: 0x8fe1a968 mq:0x00000000
r0: 0xffffffe1 r1: 0x079b9cf0 r2: 0x00000000 r3:0x079b9d90
r4: 0x00000002 r5: 0x00000000 r6: 0x00000040 r7:0x0000e203
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0x8c390510
r12: 0x8fe1a968 r13: 0x00000000 r14: 0x8fe53254 r15:0x8fe507a0
r16: 0x8fe507d0 r17: 0x8fe5079c r18: 0x8fe507a0 r19:0x079b9dd0
r20: 0x8fe507cc r21: 0x8fe5079c r22: 0x8fe507cc r23:0x8fe53254
r24: 0x079b9d90 r25: 0x00000040 r26: 0x0000e203 r27:0x00000000
r28: 0x00000000 r29: 0x00000000 r30: 0x00000002 r31:0x8fe16490


Loaded modules:

0: Microsoft Entourage (11.0.0.040506 Reg=English Loc=0x0409 testdrive): /
Applications/Microsoft Office 2004/Microsoft Entourage
1: PowerPlantZ (11.0.0.040506 Reg=English Loc=0x0000 testdrive): /
Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
2: MCPZ.stb (11.0.0.040506 Reg=English Loc=0x0000 testdrive): /
Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCPCoreZ (11.0.0.040506 Reg=English Loc=0x0000 testdrive): /
Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: Microsoft Framework UI (11.0.0.040505 Reg=English Loc=0x0409
testdrive): /Applications/Microsoft Office 2004/Office/Microsoft
Framework
5: Microsoft Framework DB (11.0.0.040505 Reg=English Loc=0x0409
testdrive): /Applications/Microsoft Office 2004/Office/Microsoft
Framework
6: Menu Master (1.2 Reg=English Loc=0x0000): /Users/jefferis/Library/
Application Enhancers/Menu Master.ape/Contents/MacOS/Menu Master
7: Microsoft Entourage (11.0.0.040506 Reg=English Loc=0x0409 testdrive): /
Applications/Microsoft Office 2004/Microsoft Entourage
8: ShMem (11.0.0.040322 Reg=English Loc=0x0000): /Applications/Microsoft
Office 2004/Office/ShMem.bundle/Contents/MacOS/ShMem
9: Mach-O Patcher: /Library/PreferencePanes/Default Folder X.prefPane/
Contents/Resources/Default Folder X.bundle/Contents/Resources/Mach-O
Patcher.bundle/Contents/MacOS/Mach-O Patcher
10: English Spelling (11.00.00.000 Reg=(null) Loc=0x0000): /Applications/
Microsoft Office 2004/Shared Applications/Proofing Tools/English
Spelling
11: SoundManagerComponents (3.8 Reg=English Loc=0x0000): /System/Library/
Components/SoundManagerComponents.component/Contents/MacOS/
SoundManagerComponents
12: AOAHALPlugin (2.2.6 Reg=English Loc=0x0000): /System/Library/
Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bundle/
Contents/MacOS/AOAHALPlugin
13: SharedMenus (2.0.0 Reg=English Loc=0x0000): /Users/jefferis/Library/
Components/SharedMenus.component/Contents/MacOS/SharedMenus
14: iSightAudio (6.5.1 Reg=English Loc=0x0000): /Library/Audio/Plug-Ins/
HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
15: libz.1.1.3.dylib: /usr/lib/libz.1.1.3.dylib
16: DVComponentGlue: /System/Library/Frameworks/DVComponentGlue.
framework/Versions/A/DVComponentGlue
17: QuickTimeFirewireDV (6.5.1 Reg=en_US Loc=0x0000): /System/Library/
QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/
QuickTimeFirewireDV
18: dyld: /usr/lib/dyld
19: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
20: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/
Versions/A/CoreFoundation
21: CarbonCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
22: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
23: OSServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
24: CoreServices: /System/Library/Frameworks/CoreServices.framework/
Versions/A/CoreServices
25: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/
CoreAudio
26: DiskArbitration: /System/Library/PrivateFrameworks/DiskArbitration.
framework/Versions/A/DiskArbitration
27: ApplicationServices: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/ApplicationServices
28: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
29: DesktopServicesPriv: /System/Library/PrivateFrameworks/
DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
30: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/
C/Foundation
31: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.
framework/Versions/A/SystemConfiguration
32: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/
Carbon
33: Bom: /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
34: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/CarbonSound.framework/Versions/A/CarbonSound
35: LangAnalysis: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/
LangAnalysis
36: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
37: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/
SpeechSynthesis
38: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
39: QD: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/QD.framework/Versions/A/QD
40: AE: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/AE.framework/Versions/A/AE
41: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
42: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/
SpeechRecognition
43: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/
A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
44: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/ImageCapture.framework/Versions/A/ImageCapture
45: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Help.framework/Versions/A/Help
46: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/CommonPanels.framework/Versions/A/CommonPanels
47: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Print.framework/Versions/A/Print
48: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/SecurityHI.framework/Versions/A/SecurityHI
49: NavigationServices: /System/Library/Frameworks/Carbon.framework/
Versions/A/Frameworks/NavigationServices.framework/Versions/A/
NavigationServices
50: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/
AudioUnit
51: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libCGATS.A.dylib
52: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libCSync.A.dylib
53: libPDFRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libPDFRIP.A.dylib
54: libPSRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libPSRIP.A.dylib
55: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
Resources/libRIP.A.dylib
56: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/
QuickTime
57: FindByContent: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/
FindByContent
58: Security: /System/Library/Frameworks/Security.framework/Versions/A/
Security
59: LaunchServices: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/
LaunchServices
60: CFNetwork: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
61: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/HIToolbox.framework/Versions/A/HIToolbox
62: HIServices: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
63: CoreGraphics: /System/Library/Frameworks/ApplicationServices.
framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/
CoreGraphics
64: libcups.2.dylib: /usr/lib/libcups.2.dylib
65: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
66: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/
Versions/A/AudioToolbox
67: WebServicesCore: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/WebServicesCore.framework/Versions/A/
WebServicesCore
68: libz.1.dylib: /usr/lib/libz.1.dylib
69: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
70: SearchKit: /System/Library/Frameworks/CoreServices.framework/
Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
71: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
72: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/
Frameworks/Ink.framework/Versions/A/Ink
73: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
74: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
75: libssl.0.9.7.dylib: /usr/lib/libssl.0.9.7.dylib
76: ATS: /System/Library/Frameworks/ApplicationServices.framework/
Versions/A/Frameworks/ATS.framework/Versions/A/ATS
77: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
78: libbsm.dylib: /usr/lib/libbsm.dylib
79: ApplicationEnhancer: /Library/Frameworks/ApplicationEnhancer.
framework/Versions/A/ApplicationEnhancer

Operating System Information
Operating System: Mac OS X 10.3.5 (Build 7M34)
CPU: G4 (7450), Number: 1, Speed: 1400 MHz
gestaltPhysicalRAMSize err = 0, result = 1536 MB
gestaltSystemVersion err = 0, result = 0x1035
Screen: 1152 x 870, depth = 32, ltbr = 0, 0, 870, 1152

Microsoft Application Information:
Error Reporting UUID: 118D24EE-025E-11D9-8431-0030655A5A2E
Time from launch: 0 hours, 0 minutes, 6 seconds
Total errors on this client: 24
 

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