Entourage 2004 will not allow me to send emails

[Mike]

I have connected a user up to a the exchange using Entourage 2004 and
all seemed to be working well with Emails downloading, then he
realised that he couldn't send emails as all he got was the following
message.

You do not have permission to send to this recipient. For assistance,
contact your system administrator.
<server.domain.name #5.7.1 smtp;550 5.7.1 Message
rejected.>

Does anyone have any idea what could be causing this? All of the
settings seem to be correct, though I have not entered an LDAP server
as on the guide that I followed I was told that it wasn't needed.

Thanks in advance

Mike

 

[William Smith]

I have connected a user up to a the exchange using Entourage 2004 and
all seemed to be working well with Emails downloading, then he
realised that he couldn't send emails as all he got was the following
message.

You do not have permission to send to this recipient. For assistance,
contact your system administrator.
<server.domain.name #5.7.1 smtp;550 5.7.1 Message
rejected.>

Does anyone have any idea what could be causing this? All of the
settings seem to be correct, though I have not entered an LDAP server
as on the guide that I followed I was told that it wasn't needed.

Hi Mike!

How is your user connecting Entourage to Exchange? IMAP or "Exchange"?

You might try posting your error message in one of the Exchange
newsgroups as well
<http://groups.google.com/group/microsoft.public.exchange.admin>.

bill

 

[Mike]

Hi Mike!

How is your user connecting Entourage to Exchange? IMAP or "Exchange"?

You might try posting your error message in one of the Exchange
newsgroups as well
<http://groups.google.com/group/microsoft.public.exchange.admin>.

bill

Hi Bill,

Thanks for the reply,

I am connecting the user using Exchange OWA.

Thanks

Mike

 

[Corentin Cras-Méneur]

&lt;[email protected]&gt;Mike
&lt;[email protected]&gt; wrote:

Hi Mike,

Hi Bill,Thanks for the reply, I am connecting the user using
Exchange OWA.

I've seen something similar when my return e-mail address did not
perfectly match the one used to login (eg: (e-mail address removed) instead of
(e-mail address removed)).
Could it be the case??

Corentin

 

[Mike]

&lt;[email protected]&gt;Mike

&lt;[email protected]&gt; wrote:

Hi Mike,


I've seen something similar when my return e-mail address did not
perfectly match the one used to login (eg: (e-mail address removed) instead of
(e-mail address removed)).
Could it be the case??

Corentin

--
--- Mac:MS MVP (Francophone) http://www.cortig.net/wordpress/---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire

Hi Corentin,

I have tried this and for a short while it worked, but today the error
has come back.

Any ideas?

 

[Corentin Cras-Méneur]

&lt;[email protected]&gt;Mike
&lt;[email protected]&gt; wrote:

Hi Corentin,

Hi Mike,

I have tried this and for a short while it worked, but today the
error has come back.

Any ideas?

Well there is no reason why it should work for a while and then stop
:_\ I'm starting to wonder whether your network admin have changed
anything on the server. Can you connect through WebMail with the full
address and password??
Corentin

 

[Mike]

&lt;[email protected]&gt;Mike



Hi Mike,



Well there is no reason why it should work for a while and then stop
:_\ I'm starting to wonder whether your network admin have changed
anything on the server. Can you connect through WebMail with the full
address and password??
Corentin

--
--- Mac:MS MVP (Francophone) http://www.cortig.net/wordpress/---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire

Sorry for the slow response but I have been working on other things
recently.
With the full address and password I can connect to webmail via the
web. I can also connect
to webmail using entourage and the emails will download but when I try
and send them to an external account then
I get and error of not having permissions to send.

What kind of things should I be looking for on my exchange server that
would stop me sending emails?

 

[Corentin Cras-Méneur]

Hi Mike,

Sorry for the slow response but I have been working on other things
recently.
With the full address and password I can connect to webmail via the
web. I can also connect
to webmail using entourage and the emails will download but when I try
and send them to an external account then
I get and error of not having permissions to send.

Is your account set as an Exchange account or an IMAP account on an
Exchange server?

What kind of things should I be looking for on my exchange server that
would stop me sending emails?

Nothing really. It wouldn't be up to you.
In theory, ENtourage 2004 uses the same settings for receiving and
sending e-mails as long as the account is properly configured as an
Exchange server. I don;t see any reason why you would have one and not
the other,

Corentin

 

[Mike]

Hi Mike,


Is your account set as an Exchange account or an IMAP account on an
Exchange server?




Nothing really. It wouldn't be up to you.
In theory, ENtourage 2004 uses the same settings for receiving and
sending e-mails as long as the account is properly configured as an
Exchange server. I don;t see any reason why you would have one and not
the other,

Corentin

--
--- Mac:MS MVP (Francophone) http://www.cortig.net/wordpress/---
http://www.mvps.org - http://mvp.support.microsoft.com
MVPs are not MS employees - Les MVP ne travaillent pas pour MS
Remove "NoSpam" to e-mail me - Retirez "NoSpam" pour m'écrire

Hi Corentin,

Thanks again for the quick response.

To answer your question it is an exchange account that has IMAP
privileges.

Would it matter that the domain that I am connecting to is slightly
different webmail address that I am connecting to?
For instance if the domain is midtown.local and the webmail address is
webmail.southside.com would this make a difference?

Thanks

Mike

 

[Corentin Cras-Méneur]

Hi Corentin,

Hi Mike,

Thanks again for the quick response.

To answer your question it is an exchange account that has IMAP
privileges.

Then if you are connecting through IMAP, you need to properly set the
SMTP settings.
You'll need to ask your admin about these since there is no way for me
to guess.

Would it matter that the domain that I am connecting to is slightly
different webmail address that I am connecting to?
For instance if the domain is midtown.local and the webmail address is
webmail.southside.com would this make a difference?

The SMTP and IMAP server could be completely independent entities. The
SMTP server could require any type of identification really.

Have you tried setting up the account as a real Excahnge account??
Connect to OWA through your Web Browser and copy the URL from there
(something like http://www.myserver.com/exchange). Use this address as
the address of the Exchange server.

I get a much better result and integration through that.


Corentin