entourage 2004

[mfialkoff07]

I am working in an office where Entourage 2004 is installed on all of
the Macs, as well as Microsoft Exchange Server. All of the Macs are
able to open another user's file except for one of them. On this
computer, the option to "open other users folder" does not show up
under the file menu. The configuration settings on this computer are
the same as all of the other computers, on which this feature works. I
tried to uninstall, and then reinstall Entourage to fix this problem,
but in the process encountered a new issue. Entourage appeared to go
through the uninstallation process, but after it said it was complete,
Entourage was still in the dock and could be launched as normal.
Therefore, if anyone could help solve the issue with folder sharing,
or with uninstalling entourage, that would be fantastic.

 

[William Smith]

I am working in an office where Entourage 2004 is installed on all of
the Macs, as well as Microsoft Exchange Server. All of the Macs are
able to open another user's file except for one of them. On this
computer, the option to "open other users folder" does not show up
under the file menu. The configuration settings on this computer are
the same as all of the other computers, on which this feature works. I
tried to uninstall, and then reinstall Entourage to fix this problem,
but in the process encountered a new issue. Entourage appeared to go
through the uninstallation process, but after it said it was complete,
Entourage was still in the dock and could be launched as normal.
Therefore, if anyone could help solve the issue with folder sharing,
or with uninstalling entourage, that would be fantastic.

Verify your Entourage version by selecting About Entourage from the
Entourage menu. IIRC Entourage didn't have the ability to open shared
folders until service pack 2 (11.2.0). Download the 11.3.5 combo updater
to take Entourage to 11.3.3 and then you should see all the features
<http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/d
ownload/Office2004/Office2004_1135.xml>.

Hope this helps! bill