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Version: 2008
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel
Email Client: Exchange
I've been having trouble with Mac Office 2008 applications (sudden shutdowns, lack of searching capability in Entourage) since upgrading to OSX 10.6 then 10.6.1 this week. Going on a hunch that reinstalling Office 2008 (I think v. 12.0.0) might help things, I did that but got an error "There is a problem with the office database, etc." which sent me to the Microsoft Database Utility to rebuild the database—I got a successful rebuild message, but then when checked again the utility told me the database was still corrupt. As a result, I cannot open Entourage at all because "This identity can't be opened with this version of Entourage." Also, I can't install the SP1 12.0.1 or the latest version of Entourage (Web services) because the installer program will not recognize my hard disk as capable for the install. Word seems to work OK, but Entourage is out of service. Sorry for the long post, but does anyone have a suggestion about where I go from here? Thank you in advance !
Operating System: Mac OS X 10.6 (Snow Leopard)
Processor: Intel
Email Client: Exchange
I've been having trouble with Mac Office 2008 applications (sudden shutdowns, lack of searching capability in Entourage) since upgrading to OSX 10.6 then 10.6.1 this week. Going on a hunch that reinstalling Office 2008 (I think v. 12.0.0) might help things, I did that but got an error "There is a problem with the office database, etc." which sent me to the Microsoft Database Utility to rebuild the database—I got a successful rebuild message, but then when checked again the utility told me the database was still corrupt. As a result, I cannot open Entourage at all because "This identity can't be opened with this version of Entourage." Also, I can't install the SP1 12.0.1 or the latest version of Entourage (Web services) because the installer program will not recognize my hard disk as capable for the install. Word seems to work OK, but Entourage is out of service. Sorry for the long post, but does anyone have a suggestion about where I go from here? Thank you in advance !