Entourage 2008 constantly crashing

[jseipp]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

Worked fine for a while, now whenever I get emails from certain people (no pattern as to origin) Entourage 2008 quits the moment I try to view their email. One is from thomsonreuters.com, one is from osan.com, two (including my personal email!) are from comcast.net. Any emails from these people crash Entourage instantly on opening the email, and all are trusted users!

 

[Diane Ross]

Worked fine for a while, now whenever I get emails from certain people (no
pattern as to origin) Entourage 2008 quits the moment I try to view their
email. One is from thomsonreuters.com, one is from osan.com, two (including my
personal email!) are from comcast.net. Any emails from these people crash
Entourage instantly on opening the email, and all are trusted users!

Could be a font issue. Try deleting font caches.

In addition to trashing the com.microsoft.browserfont.cache, you can also
try trashing the tasmanbrowser.cache, which will be found in your
~/Library/Caches.

If this doesn't work check this link for solutions:

<http://www.entourage.mvps.org/troubleshoot/crashes.html>

 

[Carol Leung]

Hi,

Can you contact me via email? My email address is a-carolATmicrosoftDOTcom.
I would like to investigate this issue!

Thanks
Carol Leung

a-carolATmicrosoftDOTcom
Microsoft Entourage Test
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