Entourage 2008 crashes all the time

[Pieter_Bas_Hendriks]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

My new entourage 2008 does not work. It constantly crashes. What can I do to get this Microsoft software working. My 2004 version worked good.

 

[Diane Ross]

My new entourage 2008 does not work. It constantly crashes. What can I do to
get this Microsoft software working. My 2004 version worked good.

Was Office 2004 installed on Leopard also? Have you cleared font caches
since installing Office 2008?

1) If you have just the Exchange account, I would create a new Identity and
start over. This would eliminate any problems in your current Identity.

2) The problem also could be in your Users folder. You could create a new
User in System Preferences and test there. This would eliminate your User's
folder as the culprit.

3) If you have problems in a new User then it's your base system install. We
need to examine your Leopard install.....

There are 3 types of installs:

1. Upgrade Mac OS X (the default upgrade method)*
2. Archive and Install
3. Erase and Install

* Just because it's the default doesn't mean it's the best option.

This page describes what each method does:

Options to Install Leopard
<http://www.entourage.mvps.org/faq_topic/leo_options.html>