Entourage 2008 CRASHES since security updates

[jefferis peterson]

For about 3 weeks now, Entourage has been having an increasing number of
crashes, which settled down a *little* since the latest Office update, but
are still very regular.
I click on an email in a 3 pane preview window and get an instant crash. If
it were the fonts, it would happen each time I click on that specific email,
but after a restart of the program, clicking on the same email opens
normally.

I have: Cleaned Font Cache. Something appears to be happening in the
webcore...



Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-06-12 10:07:39 -0400
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.1.9.090515
Crashed Module Name: WebCore
Crashed Module Version: unknown
Crashed Module Offset: 0x0000c070
Blame Module Name: WebCore
Blame Module Version: unknown
Blame Module Offset: 0x0000c070
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0 crashed:

# 1 0x921ca070 in .objc_class_name_WebScriptObjectPrivate + 0x918ABC30
(WebCore + 0x0000c070)
# 2 0x921c9f8d in .objc_class_name_WebScriptObjectPrivate + 0x918ABB4D
(WebCore + 0x0000bf8d)
# 3 0x9276f173 in .objc_class_name_WebScriptObjectPrivate + 0x91E50D33
(WebCore + 0x005b1173)
# 4 0x921ef52c in .objc_class_name_WebScriptObjectPrivate + 0x918D10EC
(WebCore + 0x0003152c)...

 

[Diane Ross]

Blame Module Name: WebCore
Blame Module Version: unknown

This is not Entourage. I suspect it's the Safari 4 beta. Use the uninstaller
to remove it. It's possible the latest version will not cause this problem.

Entourage and Safari 4 beta woes

<http://tinyurl.com/dh9sj4>

 

[Bruyere]

This is not Entourage. I suspect it's the Safari 4 beta. Use the uninstaller
to remove it. It's possible the latest version will not cause this problem.

Entourage and Safari 4 beta woes

<http://tinyurl.com/dh9sj4>

I am having the same problem with Entourage, and I don't even use
Safari. Firefox is my default browser, and the problem with Entourage
happens when just reading email, not necessarily when clicking on
links. I am getting really frustrated and ready to switch back to Mac
Mail, and I REALLY don't like it!

anyone else have suggestions?

Thanks,
Heather

 

[Diane Ross]

I am having the same problem with Entourage, and I don't even use
Safari. Firefox is my default browser, and the problem with Entourage
happens when just reading email, not necessarily when clicking on
links. I am getting really frustrated and ready to switch back to Mac
Mail, and I REALLY don't like it!

You haven't described what type of crash you are experiencing or what error
messages you receive. See this page for help with crashes.

<http://www.entourage.mvps.org/troubleshoot/crashes.html>