Entourage 2008 Emailconfirmations

[macerc73]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

Hello,

Can anyone advise me if entourage has the options of "return receipt" or "delivery confirmation". Please advise. Thank you

 

[Diane Ross]

Can anyone advise me if entourage has the options of "return receipt" or
"delivery confirmation". Please advise. Thank you

Out of Office (OOF) is included in Entourage 2008 but Return Receipts are
not. See options to create receipts, but be sure to read why they are not
reliable.

<http://www.entourage.mvps.org/faq_topic/return_receipt.html>

 

[William Smith]

Out of Office (OOF) is included in Entourage 2008 but Return Receipts are
not. See options to create receipts, but be sure to read why they are not
reliable.

<http://www.entourage.mvps.org/faq_topic/return_receipt.html>

Adding to Diane's response...

You've asked about two kinds of receipts.

The *read* receipt or disposition notification requests
(Disposition-Notification-To asks the recipient to let you know he's
read your message. The impetus of returning this kind of receipt is on
the recipient, not the server.

The *delivery* receipt (Return-Receipt-To is generally available on
Exchange Servers and indicates that a message has reached the
recipient's mailbox (not necessarily downloaded). However, while it may
be active on some non-Exchange servers, it generally is not.

Any kind of receipt notification whether it's a delivery receipt or a
read/return receipt is still unreliable because you can't guarantee the
receiving server will respond to RRTs nor the recipient will respond to
DNTs in all cases.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>