Entourage 2008 Exchange Account Settings disappear on reboot

[jcbackus]

I have a new (1 month old) imac, and just recently (two weeks ago)
installed MS Office 2008. I am running OS X Leopard and Entourage
connecting to my office exchange account (only email account going in
to Entourage for now). I am logged in as the administrator and this
is the only user account set up on the machine.

I have re-booted the machine 3 times now (software updates requiring
re-boot, upgrading memory) and each time I have rebooted (this is the
3rd time no since I installed Entourage) Entourage thinks it is a
brand new install and prompts me to set up a new account. It is like
Grondhog day!

When I go to account settings, there are no accounts set up, and all
of my emails, calendar, contacts etc are gone. I set up the account
again, and, several hours later after synchronizing with the server,
everything is back in order on my desktop.

Obviously, I don't want to go through this every time I reboot!

Help! Any suggestions? I saw similar problems posted on the various
fora but none with my fairly simple usage case.

Thanks!!

 

[Roeland]

I just had exactly the same. Yesterday everything worked. Today I started my MacBook Air and entourage started with a fresh install. Settings, accounts, mail everything gone !
What to do?
Help this is my company mail....
Best regards
Roeland

 

[William Smith]

I just had exactly the same. Yesterday everything worked. Today I
started my MacBook Air and entourage started with a fresh install.
Settings, accounts, mail everything gone ! What to do? Help this is
my company mail....

Since this is an Exchange account your mail is still on the server.

Are you sure you're not logging in with Leopard's Guest account, which
will not retain any user settings upon logout?

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>