Since I have the new version 2008 Entourage hangs up always when I get new
emails. Sometimes it works - its undefinded...
What type of account? (POP, IMAP, Exchange)
You can monitor the traffic between Entourage and your ISP to see what is
failing.
Here are the short instructions on using tcpflow:
1. Download the Mac OS X version here (freeware).
<
http://web.archive.org/web/20020610050659/http://www2.entropy.ch/download/t
cpflow-0.20.dmg.gz>
2. When you install, you will not find a tcpflow window, nor an icon on
your dock. tcpflow is designed to work in the background.
3. To run the test for email, quit all other applications that might be
connecting to the internet like your browser, ftp client.
4. Copy/paste in this command in the Terminal or use the script ²tcpflow
activate² (see below):
sudo /usr/local/bin/tcpflow -i en0 -c
5. Now try to send an email and watch the traffic in the window of the
Terminal. You should see what is happening.
---------------------------------
For an example see this page:
<
http://www.entourage.mvps.org/troubleshoot/tcpflow.html#example>
Script to activate tcpflow:
Download this script and place it in your User's Script folder.
<
http://www.entourage.mvps.org/downloads/scripts/tcpflow activate.zip>
Place the script here:
Users --> Library --> Script folder
If you activate the Script Menu in the Finder you can easily access the
script there. To activate the Script menu, go to your Applications folder in
the Finder. Select the AppleScript folder and open AppleScript Utility. ˆ
Show Script Menu in menu bar
Select the script to automatically start the Terminal with the correct
command. Enter your password and tcpflow will be activated. Next use
Entourage to send a test message.
Using the script makes it easy to use tcpflow for subsequent testing.
