Entourage and MS Office 2004 Document Attachments

S

Scott Gammon

A user of mine has just started experiencing trouble with
sending/receiving _many but not all_ MS Office documents.

On the receiving end, she gets an attachment. When she opens the
attachment, for instance a Word document, it opens the proper
application, but shows a blank document. The attachments show up as
having the correct file sizes. If she forwards the attachment, it gets
forwarded as a 0kb file.

If she downloads the same attachment via OWA, it opens fine and
displays properly.

On the sending side of things..she has sent out some Word documents
that arrived as blank documents.

Anyone seen this before? Suggestions?
Thanks.

-Scott.
 
S

Scott Gammon

I'm sorry. I forgot to mention...

This user is running OS X 10.4.7, and Office 11.2.6.

-Scott.
 

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