entourage and outlook programs in 2 differentcomputers are crossed

V

vjera

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

please help!!!!! lol

Let me begin by saying that i am not very computer savvy so any and all help will be greatly appreciated.

I have a pc with outlook setup in it, in this computer and program i have 2 of my business emails. i purchased an imac and mac book and wanted to have access to those incoming emails as well as be able to send. so i set up the entourage with all the info (smpt, pop, id and passwords given to me by the webmaster that hosts my website) everything seemed fine but now i realize i can only receive my business emails in entourage but not in outlook, i also cannot send messages . i don't even know if i am receiving all the messages. when i tried sending test messages from an optonline account and a yahoo account, only the yahoo message was received. the opposite is happening with outlook, it only receives messages from the optonline account and not the yahoo. to make matters worse any and all emails being received by entourage are not showing up in outlook. its like i crossed something up. help!!!!! thanks :)
 
D

Diane Ross

I have a pc with outlook setup in it, in this computer and program i have 2 of
my business emails. i purchased an imac and mac book and wanted to have access
to those incoming emails as well as be able to send. so i set up the entourage
with all the info (smpt, pop, id and passwords given to me by the webmaster
that hosts my website) everything seemed fine but now i realize i can only
receive my business emails in entourage but not in outlook, i also cannot send
messages . i don't even know if i am receiving all the messages. when i tried
sending test messages from an optonline account and a yahoo account, only the
yahoo message was received. the opposite is happening with outlook, it only
receives messages from the optonline account and not the yahoo. to make
matters worse any and all emails being received by entourage are not showing
up in outlook. its like i crossed something up. help!!!!! thanks :)

You need to set up as an IMAP rather than POP account. You can do this with
POP but IMAP would be easier as it will have your sent mail on the server as
well.

POP by nature downloads mail from the server and then deletes it from the
server. This is to save space and help prevent you from going over your
allotted quota for space.

For POP use these settings:

In Entourage, under the Options tab select "Leave a copy of each message on
the server". You will need to do this for your Outlook accounts too. If not
the emails will not be available for Entourage to download.

Set "Delete messages from the server after ## days". 30 days should cover
you for all clients.

Understanding the difference between POP and IMAP:
<http://www.entourage.mvps.org/glossary/pop_imap.html>

How to set up an IMAP account.

<http://www.entourage.mvps.org/accounts/imap.html>

<http://www.microsoft.com/mac/help.mspx?target=b2e8b941-f970-4079-bb20-98cbe
e718a2f1033&clr=99-2-0&parentid=80716127-a22a-4d59-9e74-27332d8a44bb1033&ep=
7&CTT=PageView&MODE=pv&locale=en-US&usid=faf6db66-b69a-4e67-abc8-b2cd9e07a28
8>

In case the above link does not work:

<http://ub0.cc/6s/1>
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top