Entourage and PGP Problem

[Keith Bechard]

I have the following situation. I am working on a project where all
communication must be done using a secure mechanism. The project has chosen
to use PGP (currently using v9.0.6). Most people on the project are using
Windows and Outlook, but I am using a Mac and Entourage.

The problem is this - when I send PGP encrypted email, about 80% of the
people receive it OK. That is, the mail text and any attachments are
automatically decrypted and readable in Outlook. However, the other 20% get
the following message:

This message is in MIME format. Since your mail reader does not understand
this format, some or all of this message may not be legible.

--B_3236667341_5524603
Content-type: text/plain;
charset="US-ASCII"
Content-transfer-encoding: 7bit

We have tried everything to resolve this problem with no luck. Any
suggestions?

Thanks,
Keith

 

[David Bailie]

I'm new to Mac's but old to PC's and have just rolled out PGP company-wide.

PGP works quite well with Outlook but if your users are using Microsoft Word
as their e-mail editor (as most in my company do), this causes problems like
the one you're experiencing. They need to use either HTML, RTF or plain-text
rather than Word format for email.

Hope this helps.

David.