Entourage and Rules don't work after upgrade to 12.0.1

[zetardy]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

Hi,
I just upgraded the Office 2008 12.0 to 12.0.1 (Dutch version) and now Entourage quits because of the "Rules". When putting back the 12.0 version everything works fine. I have some 7 Rules working, splitting the mails up from 7 accounts.
It did work in Office 2004, in Office 2008 but it stopped working after the latest upgrade. Everyhting else (Word, Excel, ...) works...
I even tried to recreate the Rules from scratch, but without any luck...
Entourage keeps quitting. Any idea someone?
Thanks anyway.

 

[Jesse David Hollington]

Can you post some more information as to what the rules themselves are? I'm
guessing there must be some specific rule condition or action that the
12.0.1 version isn't liking...

Have you tried creating the rules one at a time and seeing if you can track
down which of the rules might be causing this problem?

 

[zetardy]

Yes I did.
I've recreated the Rules one by one, and apart from each other, but without luck.
Entourage quits the application upon checking the rules (in 12.0.1)...
When putting back the 12.0 version it works fine.

 

[Jesse David Hollington]

So it sounds like *any* rule is crashing Entourage then, regardless of the
content....

Have you checked to confirm that you actually *are* on the 12.0.1, as
reported by the Entourage->About menu? If the upgrade didn't complete
successfully (a problem many have had), it's possible that you may have a
mixture of Entourage 12.0.1 and 12.0.0 components in the same application
package.

 

[Luc Goemans]

Exactly the same problem here, also running the Dutch 12.0.1 (confirmed by checking in Entourage), upgrade didn't report any problems either, so definately it's the full 12.0.1.
The rules worked ok before the update, deleting all rules does make Entourage crash no longer, not tried to revert back to 12.0.0

This is what is in the crashlog:

Process: Microsoft Entourage [2561]
Path: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
Identifier: com.microsoft.Entourage
Version: 12.0.1 (12.0.1)
Build Info: Unknown-80229~0
Code Type: X86 (Native)
Parent Process: launchd [75]

Date/Time: 2008-03-24 10:30:54.296 +0100
OS Version: Mac OS X 10.5.2 (9C7010)
Report Version: 6

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 8

Dyld Error Message:
Symbol not found: __ZN12UFilterUtils19MailFieldToDataKeyTE16EFilterFieldType
Referenced from: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/Microsoft Entourage
Expected in: /Applications/Microsoft Office 2008/Microsoft Entourage.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/Versions/12/EntourageLegacy