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Message: [QUOTE="Diane Ross, post: 6735503"] When you say profile, do you mean a new Identity in Entourage, or did you create a new User in System Preferences? Entourage X and Entourage 2004 use completely separate Identities. Within each application you can have multiple Identities and each use a separate database. I'm just a little confused over why fonts were being loaded if you just created a new Identity. Usually fonts are loaded whenever any new Office application is open. It's not recommended that you run two versions at the same time, but it can be done. Just be sure there are no multiple Microsoft Database daemons in your startup items. This can cause crashes in Entourage. I seriously doubt it. I've never heard of a bad install. CDs can be corrupt and not run at all, but to run and install bad files isn't possible AFAIK. [/QUOTE]