Entourage changes attachment file extension

[Rubak]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

I am a new to both Mac and Entourage.

For some reason Entourage seems to be converting our Word (for Mac) document extensions from .docx to the Word template extension .dot.

How can I get it to forward attachments without changing the extension?

 

[William Smith]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: pop

I am a new to both Mac and Entourage.

For some reason Entourage seems to be converting our Word (for Mac)
document extensions from .docx to the Word template extension .dot.

How can I get it to forward attachments without changing the
extension?

Similar issues are happening when Safari downloads the new .docx files.

I suggest you first right-click the attachment and "compress" the file
into a .zip file. Then send the .zip file.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[Robin Odom]

No, actually that doesn't help. My problem is that when a friend sends me an email, with a Word document attached, Entourage changes the .doc to a .dat file extension which I can't open. Or at least I don't know how to do that. Why does this have to be so complicated? I guess I shouldn't have bought the Microsoft product, and just stuck with the Apple products...
Robin

 

[Ed Kimball]

No, actually that doesn't help. My problem is that when a friend sends me an
email, with a Word document attached, Entourage changes the .doc to a .dat
file extension which I can't open. Or at least I don't know how to do that.
Why does this have to be so complicated? I guess I shouldn't have bought the
Microsoft product, and just stuck with the Apple products...
Robin

You might find this article helpful (I'm sure Jolly Roger would approve).
http://www.macworld.com/article/61321/2007/12/nowinmail.html
After the comments, there are suggestions for solutions that don't require
forcing your correspondents to change their behavior.

 

[William Smith]

No, actually that doesn't help. My problem is that when a friend
sends me an email, with a Word document attached, Entourage changes
the .doc to a .dat file extension which I can't open. Or at least I
don't know how to do that. Why does this have to be so complicated? I
guess I shouldn't have bought the Microsoft product, and just stuck
with the Apple products...

Robin,

From what I can tell, you are not the original poster. The OP asked,
"How can *I* get it to forward attachments without changing the
extension?" Your problem is that you're *receiving* the .dat file.

My reply to the OP may not help *you* because your problem is different.

Please, always begin a new thread for your own problems. Jumping in the
middle of someone else's thread with your own problem/question can lead
to confusion and that's not fair to the person who started the thread
looking for his own solution.

To try and answer your question: If you're receiving a .dat file then I
will guess that you're receiving a "winmail.dat" file. For more
information about winmail.dat files, please have a look at this item on
The Entourage Help Page
<http://www.entourage.mvps.org/faq_topic/attachments.html#att7>.

Hope this helps!

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>