Entourage Contacts messed up -added names, added numbers

K

karla

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Email Client: Exchange

HI.
I was trying to synchronize my blackberry with entourage and the application hung .

After restarting all the contacts in entourage are messed up. For example one contacts has a name but the phone address of a different contac, etc.

All my contacts data is mixed up!

I am new to Mac. Can anyone help me?

Thanks
 
D

Diane Ross

was trying to synchronize my blackberry with entourage and the application
hung .

After restarting all the contacts in entourage are messed up. For example one
contacts has a name but the phone address of a different contac, etc.

All my contacts data is mixed up!

Sync Services are a far cry from perfect. You should always have a backup in
cases like this where you data gets corrupted.

For this cleanup process, I recommend these steps;

1) Turn Off Sync Services for all your apps
2) Create one source that will be your primary source.
4) Make a backup
3) Turn on Sync Services one source at a time.

See this article for help in resetting Sync Services

<http://tinyurl.com/6ztjfl>

Start with this page for options to backup Entourage.

<http://www.entourage.mvps.org/articles/backup_articles.html>

Cheers and Welcome to Mac! I have a few tips and links posted to help new
users here:

<http://www.entourage.mvps.org/new2mac/index.html>

Sorry, you had such a bad experience with sync.
 

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