V
Victor Smith
Anyone else experiencing this?
As of today Entourage crashes immediately when launched.
My Environment:
Powerbook G4
OS: OSX 10.4.2
Memory: 1GB
Synching to a Blackberry using PocketMac Blackberry
Connecting to a MS Exchange 2000 server and multiple POP3s.
Actions to date:
Launch Entourage and it reported an error with my Database.
Ran the repair in DB utility.
Launched Entourage and it crashed.
Applied the latest MS Patch and launched again - Same problem
Re-installed Entourage 2004 and applied MS patch 11.4.2 - Same problem
Problem happens whether the Blackberry (BB) is connected or not; though
I attempted to sync to the DB and it wiped out all info on my BB.
Any Help would be appreciated.
Attached is the crash log:
_________________________________________
Microsoft Error Reporting log version: 1.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2005-10-21 16:48:05 -0400
Application Name: Microsoft Entourage
Application Version: 11.2.1.051004
Module Name: Microsoft Entourage
Module Version: 11.2.1.051004
Module Offset: 0x0020b4a0
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x022b7c10 in (Microsoft Entourage + 0x0020b4a0)
# 2 0x022b7c0c in (Microsoft Entourage + 0x0020b49c)
# 3 0x004bb348 in (PowerPlantZ + 0x00016558)
# 4 0x004a84ac in (PowerPlantZ + 0x000036bc)
# 5 0x01106700 in (Microsoft Framework UI + 0x00097e60)
# 6 0x0110601c in (Microsoft Framework UI + 0x0009777c)
# 7 0x021cb1b8 in (Microsoft Entourage + 0x0011ea48)
# 8 0x0116fbb0 in (Microsoft Framework UI + 0x00101310)
# 9 0x022b8260 in (Microsoft Entourage + 0x0020baf0)
# 10 0x01170d24 in (Microsoft Framework UI + 0x00102484)
# 11 0x022b78a0 in (Microsoft Entourage + 0x0020b130)
# 12 0x020dcd28 in (Microsoft Entourage + 0x000305b8)
# 13 0x020dcc10 in (Microsoft Entourage + 0x000304a0)
# 14 0x0138a868 in (Microsoft Framework DB + 0x00062f78)
# 15 0x020dc750 in (Microsoft Entourage + 0x0002ffe0)
# 16 0x020dc6ac in (Microsoft Entourage + 0x0002ff3c)
# 17 0x020c8240 in (Microsoft Entourage + 0x0001bad0)
# 18 0x020ca07c in (Microsoft Entourage + 0x0001d90c)
# 19 0x004bf00c in (PowerPlantZ + 0x0001a21c)
# 20 0x020c5918 in (Microsoft Entourage + 0x000191a8)
# 21 0x02549100 in (Microsoft Entourage + 0x0049c990)
PPC Thread State:
srr0: 0x022b7c10 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x20000001 lr: 0x022b7c0c ctr: 0x00560110 mq:0x00000000
r0: 0x022b7c0c r1: 0xbfffe870 r2: 0x0141a000 r3:0x00000000
r4: 0x00000000 r5: 0x014e10e8 r6: 0x014df070 r7:0x00000000
r8: 0x00000004 r9: 0x01800000 r10: 0x00000003 r11:0x00000008
r12: 0x0181d11c r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0xbffffcdc r21: 0xffffffff r22: 0xbffffaa0 r23:0x007f4598
r24: 0x00000000 r25: 0x003ebdfc r26: 0xbfffea1c r27:0x0190dc00
r28: 0x018fa400 r29: 0x0190dc00 r30: 0x018fa400 r31:0x003eb7d0
Thread 1:
# 1 0x90042ae8 in _mach_wait_until + 0x00000008 (libSystem.B.dylib +
0x00042ae8)
# 2 0x900428a0 in _nanosleep + 0x00000180 (libSystem.B.dylib +
0x000428a0)
# 3 0x900426d4 in _sleep + 0x00000094 (libSystem.B.dylib +
0x000426d4)
# 4 0x016a5660 in ( + 0x00000000)
# 5 0x016a4b2c in ( + 0x00000000)
# 6 0x016a4c58 in ( + 0x00000000)
# 7 0x016a5738 in ( + 0x00000000)
# 8 0x9002c3b0 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002c3b0)
PPC Thread State:
srr0: 0x90042ae8 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x900428a0 ctr: 0x90042ae0 mq:0x00000000
r0: 0xffffffa6 r1: 0xf0080a60 r2: 0x01193ec3 r3:0x00000012
r4: 0xaff44b59 r5: 0x00000012 r6: 0x00000000 r7:0x00000000
r8: 0x90042a08 r9: 0x00000000 r10: 0x90032c48 r11:0xa0006e50
r12: 0x90042ae0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000022 r26: 0x00000088 r27:0xf0080b40
r28: 0x00000012 r29: 0xaff44b59 r30: 0xf0080b38 r31:0x90042730
Thread 2:
# 1 0x9005cce0 in _accept + 0x0000000C (libSystem.B.dylib +
0x0005cce0)
# 2 0x01642474 in ( + 0x00000000)
# 3 0x007493d0 in (MCPCoreZ + 0x00015310)
# 4 0x006a9e44 in (MCPZ.stb + 0x001391d4)
# 5 0x006aa028 in (MCPZ.stb + 0x001393b8)
# 6 0x90ba94d8 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x000ac4d8)
# 7 0x90b3968c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x0003c68c)
# 8 0x9002c3b0 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002c3b0)
PPC Thread State:
srr0: 0x9005cce0 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x01642474 ctr: 0x9005ccd4 mq:0x00000000
r0: 0x0000001e r1: 0xf01019c0 r2: 0x00000000 r3:0x00000010
r4: 0xf0101a08 r5: 0xf0101a00 r6: 0xf0101ce0 r7:0x00000004
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0x016af110
r12: 0x9005ccd4 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0x0033d1c0 r30: 0xf0101ac8 r31:0xf0101ac8
Thread 3:
# 1 0x90023b80 in _recvfrom + 0x0000000C (libSystem.B.dylib +
0x00023b80)
# 2 0x01642630 in ( + 0x00000000)
# 3 0x00749548 in (MCPCoreZ + 0x00015488)
# 4 0x006aa258 in (MCPZ.stb + 0x001395e8)
# 5 0x006aa3f0 in (MCPZ.stb + 0x00139780)
# 6 0x90ba94d8 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x000ac4d8)
# 7 0x90b3968c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x0003c68c)
# 8 0x9002c3b0 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002c3b0)
PPC Thread State:
srr0: 0x90023b80 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x01642630 ctr: 0x90023b74 mq:0x00000000
r0: 0x0000001d r1: 0xf0182bc0 r2: 0x00000000 r3:0x00000011
r4: 0xf0182cb8 r5: 0x00000098 r6: 0x00000000 r7:0x00000000
r8: 0x00000000 r9: 0x0039b24b r10: 0x0000130f r11:0xa00066d4
r12: 0x90023b74 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0xf0182cb8 r30: 0xf0182ca4 r31:0xf0182ca4
Thread 4:
# 1 0x90056418 in _semaphore_timedwait_signal_trap + 0x00000008
(libSystem.B.dylib + 0x00056418)
# 2 0x900723b0 in _pthread_cond_timedwait_relative_np + 0x00000250
(libSystem.B.dylib + 0x000723b0)
# 3 0x90b777e0 in _MPWaitOnSemaphore + 0x000000B4 (CarbonCore +
0x0007a7e0)
# 4 0x006aa594 in (MCPZ.stb + 0x00139924)
# 5 0x90ba94d8 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x000ac4d8)
# 6 0x90b3968c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x0003c68c)
# 7 0x9002c3b0 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002c3b0)
PPC Thread State:
srr0: 0x90056418 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x900723b0 ctr: 0x90056410 mq:0x00000000
r0: 0xffffffd9 r1: 0xf0203c80 r2: 0xa0001fdc r3:0x00004d13
r4: 0x00004f03 r5: 0x0000003c r6: 0x00000000 r7:0x00004c03
r8: 0x00000000 r9: 0x00398910 r10: 0x00401312 r11:0xa0006e38
r12: 0x90056410 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0xa0afdb40
r28: 0xf0203d30 r29: 0x00394178 r30: 0xa0001fdc r31:0x9007216c
Loaded modules:
0: ShMem (11.2.0.050715 Reg=English Loc=0x0000):
/Applications/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
1: LaunchCFMApp:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
2: PowerPlantZ (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCP RuntimeZ.DLL (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPZ.stb (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
5: MCPCoreZ (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
6: Microsoft Framework UI (11.2.0.050729 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Framework
7: Microsoft Framework DB (11.2.0.050729 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Framework
8: Microsoft Entourage (11.2.1.051004 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft Entourage
9: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
10: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
11: CoreText:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
12: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
13: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
14: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
15: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
16: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
17: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
18: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
19: libauto.dylib: /usr/lib/libauto.dylib
20: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
21: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
22: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
23: WebServicesCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
24: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
25: Metadata:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
26: libz.1.dylib: /usr/lib/libz.1.dylib
27: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
28: DiskArbitration:
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
29: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
30: libbsm.dylib: /usr/lib/libbsm.dylib
31: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
32: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
33: AE:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
34: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
35: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
36: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
37: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
38: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
39: FindByContent:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
40: LaunchServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
41: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
42: ImageIO:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
43: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
44: libcups.2.dylib: /usr/lib/libcups.2.dylib
45: libJPEG.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
46: libJP2.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
47: libGIF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
48: libRaw.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
49: libTIFF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
50: libPng.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
51: libRadiance.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
52: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
53: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
54: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
55: libmx.A.dylib: /usr/lib/libmx.A.dylib
56: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
57: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
58: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
59: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
60: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
61: Foundation:
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
62: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
63: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
64: Carbon:
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
65: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
66: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
67: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
68: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
69: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
70: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
71: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
72: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
73: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
74: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
75: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
76: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
77: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
78: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
79: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
80: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
81: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
82: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
83: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
84: OpenTransport:
/System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
85: DVComponentGlue:
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
86: StuffItSupport.dylib:
/Library/Frameworks/StuffIt.framework/Versions/A/StuffItSupport.dylib
87: StuffItCore.dylib:
/Library/Frameworks/StuffIt.framework/Versions/A/StuffItCore.dylib
88: StuffIt: /Library/Frameworks/StuffIt.framework/StuffIt
Operating System Information
Operating System: Mac OS X 10.4.2 (Build 8C46)
CPU: G4 (7450), Number: 1, Speed: 1666 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1042
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440
Microsoft Application Information:
Error Reporting UUID: 31E63645-D69C-11D9-877F-00112478859C
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 29
As of today Entourage crashes immediately when launched.
My Environment:
Powerbook G4
OS: OSX 10.4.2
Memory: 1GB
Synching to a Blackberry using PocketMac Blackberry
Connecting to a MS Exchange 2000 server and multiple POP3s.
Actions to date:
Launch Entourage and it reported an error with my Database.
Ran the repair in DB utility.
Launched Entourage and it crashed.
Applied the latest MS Patch and launched again - Same problem
Re-installed Entourage 2004 and applied MS patch 11.4.2 - Same problem
Problem happens whether the Blackberry (BB) is connected or not; though
I attempted to sync to the DB and it wiped out all info on my BB.
Any Help would be appreciated.
Attached is the crash log:
_________________________________________
Microsoft Error Reporting log version: 1.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2005-10-21 16:48:05 -0400
Application Name: Microsoft Entourage
Application Version: 11.2.1.051004
Module Name: Microsoft Entourage
Module Version: 11.2.1.051004
Module Offset: 0x0020b4a0
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x022b7c10 in (Microsoft Entourage + 0x0020b4a0)
# 2 0x022b7c0c in (Microsoft Entourage + 0x0020b49c)
# 3 0x004bb348 in (PowerPlantZ + 0x00016558)
# 4 0x004a84ac in (PowerPlantZ + 0x000036bc)
# 5 0x01106700 in (Microsoft Framework UI + 0x00097e60)
# 6 0x0110601c in (Microsoft Framework UI + 0x0009777c)
# 7 0x021cb1b8 in (Microsoft Entourage + 0x0011ea48)
# 8 0x0116fbb0 in (Microsoft Framework UI + 0x00101310)
# 9 0x022b8260 in (Microsoft Entourage + 0x0020baf0)
# 10 0x01170d24 in (Microsoft Framework UI + 0x00102484)
# 11 0x022b78a0 in (Microsoft Entourage + 0x0020b130)
# 12 0x020dcd28 in (Microsoft Entourage + 0x000305b8)
# 13 0x020dcc10 in (Microsoft Entourage + 0x000304a0)
# 14 0x0138a868 in (Microsoft Framework DB + 0x00062f78)
# 15 0x020dc750 in (Microsoft Entourage + 0x0002ffe0)
# 16 0x020dc6ac in (Microsoft Entourage + 0x0002ff3c)
# 17 0x020c8240 in (Microsoft Entourage + 0x0001bad0)
# 18 0x020ca07c in (Microsoft Entourage + 0x0001d90c)
# 19 0x004bf00c in (PowerPlantZ + 0x0001a21c)
# 20 0x020c5918 in (Microsoft Entourage + 0x000191a8)
# 21 0x02549100 in (Microsoft Entourage + 0x0049c990)
PPC Thread State:
srr0: 0x022b7c10 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x20000001 lr: 0x022b7c0c ctr: 0x00560110 mq:0x00000000
r0: 0x022b7c0c r1: 0xbfffe870 r2: 0x0141a000 r3:0x00000000
r4: 0x00000000 r5: 0x014e10e8 r6: 0x014df070 r7:0x00000000
r8: 0x00000004 r9: 0x01800000 r10: 0x00000003 r11:0x00000008
r12: 0x0181d11c r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0xbffffcdc r21: 0xffffffff r22: 0xbffffaa0 r23:0x007f4598
r24: 0x00000000 r25: 0x003ebdfc r26: 0xbfffea1c r27:0x0190dc00
r28: 0x018fa400 r29: 0x0190dc00 r30: 0x018fa400 r31:0x003eb7d0
Thread 1:
# 1 0x90042ae8 in _mach_wait_until + 0x00000008 (libSystem.B.dylib +
0x00042ae8)
# 2 0x900428a0 in _nanosleep + 0x00000180 (libSystem.B.dylib +
0x000428a0)
# 3 0x900426d4 in _sleep + 0x00000094 (libSystem.B.dylib +
0x000426d4)
# 4 0x016a5660 in ( + 0x00000000)
# 5 0x016a4b2c in ( + 0x00000000)
# 6 0x016a4c58 in ( + 0x00000000)
# 7 0x016a5738 in ( + 0x00000000)
# 8 0x9002c3b0 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002c3b0)
PPC Thread State:
srr0: 0x90042ae8 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x900428a0 ctr: 0x90042ae0 mq:0x00000000
r0: 0xffffffa6 r1: 0xf0080a60 r2: 0x01193ec3 r3:0x00000012
r4: 0xaff44b59 r5: 0x00000012 r6: 0x00000000 r7:0x00000000
r8: 0x90042a08 r9: 0x00000000 r10: 0x90032c48 r11:0xa0006e50
r12: 0x90042ae0 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000022 r26: 0x00000088 r27:0xf0080b40
r28: 0x00000012 r29: 0xaff44b59 r30: 0xf0080b38 r31:0x90042730
Thread 2:
# 1 0x9005cce0 in _accept + 0x0000000C (libSystem.B.dylib +
0x0005cce0)
# 2 0x01642474 in ( + 0x00000000)
# 3 0x007493d0 in (MCPCoreZ + 0x00015310)
# 4 0x006a9e44 in (MCPZ.stb + 0x001391d4)
# 5 0x006aa028 in (MCPZ.stb + 0x001393b8)
# 6 0x90ba94d8 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x000ac4d8)
# 7 0x90b3968c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x0003c68c)
# 8 0x9002c3b0 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002c3b0)
PPC Thread State:
srr0: 0x9005cce0 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x01642474 ctr: 0x9005ccd4 mq:0x00000000
r0: 0x0000001e r1: 0xf01019c0 r2: 0x00000000 r3:0x00000010
r4: 0xf0101a08 r5: 0xf0101a00 r6: 0xf0101ce0 r7:0x00000004
r8: 0x00000000 r9: 0x00000000 r10: 0x00000000 r11:0x016af110
r12: 0x9005ccd4 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0x0033d1c0 r30: 0xf0101ac8 r31:0xf0101ac8
Thread 3:
# 1 0x90023b80 in _recvfrom + 0x0000000C (libSystem.B.dylib +
0x00023b80)
# 2 0x01642630 in ( + 0x00000000)
# 3 0x00749548 in (MCPCoreZ + 0x00015488)
# 4 0x006aa258 in (MCPZ.stb + 0x001395e8)
# 5 0x006aa3f0 in (MCPZ.stb + 0x00139780)
# 6 0x90ba94d8 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x000ac4d8)
# 7 0x90b3968c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x0003c68c)
# 8 0x9002c3b0 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002c3b0)
PPC Thread State:
srr0: 0x90023b80 srr1: 0x0000d030 vrsave: 0x00000000
xer: 0x00000000 lr: 0x01642630 ctr: 0x90023b74 mq:0x00000000
r0: 0x0000001d r1: 0xf0182bc0 r2: 0x00000000 r3:0x00000011
r4: 0xf0182cb8 r5: 0x00000098 r6: 0x00000000 r7:0x00000000
r8: 0x00000000 r9: 0x0039b24b r10: 0x0000130f r11:0xa00066d4
r12: 0x90023b74 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0x00000000
r28: 0x00000000 r29: 0xf0182cb8 r30: 0xf0182ca4 r31:0xf0182ca4
Thread 4:
# 1 0x90056418 in _semaphore_timedwait_signal_trap + 0x00000008
(libSystem.B.dylib + 0x00056418)
# 2 0x900723b0 in _pthread_cond_timedwait_relative_np + 0x00000250
(libSystem.B.dylib + 0x000723b0)
# 3 0x90b777e0 in _MPWaitOnSemaphore + 0x000000B4 (CarbonCore +
0x0007a7e0)
# 4 0x006aa594 in (MCPZ.stb + 0x00139924)
# 5 0x90ba94d8 in __MP_CFMTaskProc + 0x0000001C (CarbonCore +
0x000ac4d8)
# 6 0x90b3968c in _PrivateMPEntryPoint + 0x00000048 (CarbonCore +
0x0003c68c)
# 7 0x9002c3b0 in __pthread_body + 0x0000005C (libSystem.B.dylib +
0x0002c3b0)
PPC Thread State:
srr0: 0x90056418 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x900723b0 ctr: 0x90056410 mq:0x00000000
r0: 0xffffffd9 r1: 0xf0203c80 r2: 0xa0001fdc r3:0x00004d13
r4: 0x00004f03 r5: 0x0000003c r6: 0x00000000 r7:0x00004c03
r8: 0x00000000 r9: 0x00398910 r10: 0x00401312 r11:0xa0006e38
r12: 0x90056410 r13: 0x00000000 r14: 0x00000000 r15:0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19:0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23:0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27:0xa0afdb40
r28: 0xf0203d30 r29: 0x00394178 r30: 0xa0001fdc r31:0x9007216c
Loaded modules:
0: ShMem (11.2.0.050715 Reg=English Loc=0x0000):
/Applications/Microsoft Office
2004/Office/ShMem.bundle/Contents/MacOS/ShMem
1: LaunchCFMApp:
/System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp
2: PowerPlantZ (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
3: MCP RuntimeZ.DLL (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
4: MCPZ.stb (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
5: MCPCoreZ (11.2.1.051004 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2004/Office/Microsoft Component Plugin
6: Microsoft Framework UI (11.2.0.050729 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Framework
7: Microsoft Framework DB (11.2.0.050729 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Office/Microsoft Framework
8: Microsoft Entourage (11.2.1.051004 Reg=English Loc=0x0409):
/Applications/Microsoft Office 2004/Microsoft Entourage
9: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
10: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
11: CoreText:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
12: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
13: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
14: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
15: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
16: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
17: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
18: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
19: libauto.dylib: /usr/lib/libauto.dylib
20: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
21: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
22: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
23: WebServicesCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServicesCore.framework/Versions/A/WebServicesCore
24: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
25: Metadata:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
26: libz.1.dylib: /usr/lib/libz.1.dylib
27: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
28: DiskArbitration:
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
29: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
30: libbsm.dylib: /usr/lib/libbsm.dylib
31: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
32: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
33: AE:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
34: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
35: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
36: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
37: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
38: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
39: FindByContent:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
40: LaunchServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
41: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
42: ImageIO:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
43: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
44: libcups.2.dylib: /usr/lib/libcups.2.dylib
45: libJPEG.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
46: libJP2.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
47: libGIF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
48: libRaw.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRaw.dylib
49: libTIFF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
50: libPng.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
51: libRadiance.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
52: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
53: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
54: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
55: libmx.A.dylib: /usr/lib/libmx.A.dylib
56: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvMisc.dylib
57: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
58: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
59: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
60: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
61: Foundation:
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
62: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
63: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
64: Carbon:
/System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
65: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
66: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
67: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
68: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
69: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
70: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
71: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
72: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
73: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
74: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
75: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
76: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
77: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
78: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
79: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
80: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
81: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
82: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
83: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
84: OpenTransport:
/System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
85: DVComponentGlue:
/System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
86: StuffItSupport.dylib:
/Library/Frameworks/StuffIt.framework/Versions/A/StuffItSupport.dylib
87: StuffItCore.dylib:
/Library/Frameworks/StuffIt.framework/Versions/A/StuffItCore.dylib
88: StuffIt: /Library/Frameworks/StuffIt.framework/StuffIt
Operating System Information
Operating System: Mac OS X 10.4.2 (Build 8C46)
CPU: G4 (7450), Number: 1, Speed: 1666 MHz
gestaltPhysicalRAMSize err = 0, result = 1024 MB
gestaltSystemVersion err = 0, result = 0x1042
Screen: 1440 x 900, depth = 32, ltbr = 0, 0, 900, 1440
Microsoft Application Information:
Error Reporting UUID: 31E63645-D69C-11D9-877F-00112478859C
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 29