Entourage crashes on opening when connected to Exchange 2007

J

Jason Frenette

We changed our Cisco firewall and now Entourage 2008 won't start. It crashes
as soon as it starts updating folders. Tech support at Cisco can't
understand it. Neither of us know how to interpret the error log that is
submitted to Microsoft upon crashing. Can anyone help? The funny thing is, I
can connect Entourage in 2 other environments (to 2 different Exchange
servers) and there's no problem...

Mac OS X 10.5.6
Entourage 2008 fully up to date
Cisco UC520
Windows Small business server 2008

Thanks for any help!

Jason
 
D

Diane Ross

We changed our Cisco firewall and now Entourage 2008 won't start. It crashes
as soon as it starts updating folders.
Click to expand...

Create a new Identity in Entourage and see if the problems exist in the new
Identity. The first article will help if you have a really big Inbox.

Optimize Entourage to better work with Exchange
<http://tinyurl.com/56ea7k>

Connecting Entourage to an Exchange Server at work
<http://tinyurl.com/77ar49>

Connecting Entourage to an Exchange Server from Home
<http://tinyurl.com/6w9fv3>

Microsoft KB 931350: You cannot connect to your mailbox on Exchange Server
when you use Entourage for Mac
<http://support.microsoft.com/kb/931350>
 
J

Jason Frenette

Thanks for the response. I have created a new identity and the result is the
same. I have read the articles below, and with the instructions I still have
the problem.

Maybe this error log helps?? To whom can I send this error log for an
interpretation? Neither myself nor the Cisco techs can understand it.

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-04-10 10:47:57 +0200
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.1.5.081119
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409


Thread 0:

# 1 0x952561c6 in _signgam + 0x950AF2A2 (libSystem.B.dylib + 0x000011c6)
# 2 0x95b67115 in __gTECMasterGlobals + 0x958818D5 (CarbonCore +
0x00071115)
# 3 0x021ca4cd in LThread::Yield(LThread const*) + 0x00000027
(PowerPlantCore + 0x0000f4cd)
# 4 0x003f74ce in __mh_execute_header + 0x003F64CE (Microsoft Entourage +
0x003f64ce)
# 5 0x021bf66f in LAttachment::Execute(long, void*) + 0x00000033
(PowerPlantCore + 0x0000466f)
# 6 0x021bf900 in LAttachable::ExecuteAttachments(long, void*) +
0x00000056 (PowerPlantCore + 0x00004900)
# 7 0x012a9fe1 in LApplication::postProcessEventsRAEL(OpaqueEventRef*,
OpaqueEventTargetRef*, unsigned char) + 0x000000BB (PowerPlant + 0x0006ffe1)
# 8 0x012aa212 in LApplication::EventHandler(OpaqueEventHandlerCallRef*,
OpaqueEventRef*, void*) + 0x0000018E (PowerPlant + 0x00070212)
# 9 0x92413143 in .objc_class_name_IPMDFontRange + 0x920E8503 (HIToolbox +
0x00008143)
# 10 0x9241257d in .objc_class_name_IPMDFontRange + 0x920E793D (HIToolbox +
0x0000757d)
# 11 0x924123e2 in .objc_class_name_IPMDFontRange + 0x920E77A2 (HIToolbox +
0x000073e2)
# 12 0x92440d54 in .objc_class_name_IPMDFontRange + 0x92116114 (HIToolbox +
0x00035d54)
# 13 0x924134fc in .objc_class_name_IPMDFontRange + 0x920E88BC (HIToolbox +
0x000084fc)
# 14 0x9241257d in .objc_class_name_IPMDFontRange + 0x920E793D (HIToolbox +
0x0000757d)
# 15 0x9242eed2 in .objc_class_name_IPMDFontRange + 0x92104292 (HIToolbox +
0x00023ed2)
# 16 0x9249bb80 in .objc_class_name_IPMDFontRange + 0x92170F40 (HIToolbox +
0x00090b80)
# 17 0x924983da in .objc_class_name_IPMDFontRange + 0x9216D79A (HIToolbox +
0x0008d3da)
# 18 0x012a96c1 in LApplication::processEvents() + 0x000000FF (PowerPlant +
0x0006f6c1)
# 19 0x012a974f in LApplication::Run() + 0x0000006D (PowerPlant +
0x0006f74f)
# 20 0x0001a025 in __mh_execute_header + 0x00019025 (Microsoft Entourage +
0x00019025)
# 21 0x00002c0e in __mh_execute_header + 0x00001C0E (Microsoft Entourage +
0x00001c0e)
# 22 0x00002b35 in __mh_execute_header + 0x00001B35 (Microsoft Entourage +
0x00001b35)

X86 Thread State:
eax: 0xffffffe1 ebx: 0x95b66f42 ecx: 0xbfffecac edx:0x952561c6
edi: 0x00000000 esi: 0x00000000 ebp: 0xbfffece8 esp:0xbfffecac
ss: 0x0000001f eip: 0x952561c6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00000206


Thread 1:

# 1 0x952562e6 in _signgam + 0x950AF3C2 (libSystem.B.dylib + 0x000012e6)
# 2 0x952ddeab in _signgam + 0x95136F87 (libSystem.B.dylib + 0x00088eab)
# 3 0x021add7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021ad3e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x021ad46c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x021adf25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x95287095 in _signgam + 0x950E0171 (libSystem.B.dylib + 0x00032095)
# 8 0x95286f52 in _signgam + 0x950E002E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0xffffffa6 ebx: 0x952cd287 ecx: 0xb00a0a5c edx:0x952562e6
edi: 0x000001ba esi: 0x07537053 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x952562e6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202


Thread 2:

# 1 0x9525d3ae in _signgam + 0x950B648A (libSystem.B.dylib + 0x000083ae)
# 2 0x95287d0d in _signgam + 0x950E0DE9 (libSystem.B.dylib + 0x00032d0d)
# 3 0x9209045c in __CMProfileID + 0x91FBD338 (ColorSync + 0x0003345c)
# 4 0x920a2d8e in __CMProfileID + 0x91FCFC6A (ColorSync + 0x00045d8e)
# 5 0x95287095 in _signgam + 0x950E0171 (libSystem.B.dylib + 0x00032095)
# 6 0x95286f52 in _signgam + 0x950E002E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0x0000014e ebx: 0x95287d2d ecx: 0xb0122e7c edx:0x9525d3ae
edi: 0x02866ba4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x9525d3ae cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 3:

# 1 0x9525d3ae in _signgam + 0x950B648A (libSystem.B.dylib + 0x000083ae)
# 2 0x95287d0d in _signgam + 0x950E0DE9 (libSystem.B.dylib + 0x00032d0d)
# 3 0x93b57ab9 in .objc_class_name_CAJS_CATransform3D + 0x9378E459
(QuartzCore + 0x000f4ab9)
# 4 0x95287095 in _signgam + 0x950E0171 (libSystem.B.dylib + 0x00032095)
# 5 0x95286f52 in _signgam + 0x950E002E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0x0000014e ebx: 0x95287d2d ecx: 0xb0333e9c edx:0x9525d3ae
edi: 0x175fce34 esi: 0xb0334000 ebp: 0xb0333f18 esp:0xb0333e9c
ss: 0x0000001f eip: 0x9525d3ae cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246


Thread 4:

# 1 0x952561c6 in _signgam + 0x950AF2A2 (libSystem.B.dylib + 0x000011c6)
# 2 0x95b67115 in __gTECMasterGlobals + 0x958818D5 (CarbonCore +
0x00071115)
# 3 0x021ca4cd in LThread::Yield(LThread const*) + 0x00000027
(PowerPlantCore + 0x0000f4cd)
# 4 0x021ca98a in LThread::YieldConsideringPriority() + 0x0000002E
(PowerPlantCore + 0x0000f98a)
# 5 0x00286aea in __mh_execute_header + 0x00285AEA (Microsoft Entourage +
0x00285aea)
# 6 0x0030ae5f in __mh_execute_header + 0x00309E5F (Microsoft Entourage +
0x00309e5f)
# 7 0x0012afbe in __mh_execute_header + 0x00129FBE (Microsoft Entourage +
0x00129fbe)
# 8 0x00286d1d in __mh_execute_header + 0x00285D1D (Microsoft Entourage +
0x00285d1d)
# 9 0x00286dc2 in __mh_execute_header + 0x00285DC2 (Microsoft Entourage +
0x00285dc2)
# 10 0x00eda7e1 in _NLDisposeNotifier + 0x0000007F (Netlib + 0x0000f7e1)
# 11 0x00eda87f in _NLDisposeNotifier + 0x0000011D (Netlib + 0x0000f87f)
# 12 0x00eda967 in _NLDisposeNotifier + 0x00000205 (Netlib + 0x0000f967)
# 13 0x00edd2d9 in _NLNotifyThread + 0x00000761 (Netlib + 0x000122d9)
# 14 0x00edd819 in _NLNotifyThread + 0x00000CA1 (Netlib + 0x00012819)
# 15 0x00eee9cc in _NLCreateNTLMAuthenticationMessage + 0x0000B284 (Netlib
+ 0x000239cc)
# 16 0x00ed3282 in _NLSetConnectionOptions + 0x000000F6 (Netlib +
0x00008282)
# 17 0x00ed8e5d in _NLMessageSetHeader + 0x00000831 (Netlib + 0x0000de5d)
# 18 0x00ed940f in _NLMessageSetHeader + 0x00000DE3 (Netlib + 0x0000e40f)
# 19 0x00efb9ec in _NLHandleHTTPTransaction + 0x00000292 (Netlib +
0x000309ec)
# 20 0x0028b843 in __mh_execute_header + 0x0028A843 (Microsoft Entourage +
0x0028a843)
# 21 0x0030a9c9 in __mh_execute_header + 0x003099C9 (Microsoft Entourage +
0x003099c9)
# 22 0x0012a439 in __mh_execute_header + 0x00129439 (Microsoft Entourage +
0x00129439)
# 23 0x00313c89 in __mh_execute_header + 0x00312C89 (Microsoft Entourage +
0x00312c89)
# 24 0x0030776e in __mh_execute_header + 0x0030676E (Microsoft Entourage +
0x0030676e)
# 25 0x0010902a in __mh_execute_header + 0x0010802A (Microsoft Entourage +
0x0010802a)
# 26 0x00109189 in __mh_execute_header + 0x00108189 (Microsoft Entourage +
0x00108189)
# 27 0x003cbf94 in __mh_execute_header + 0x003CAF94 (Microsoft Entourage +
0x003caf94)
# 28 0x0011abdb in __mh_execute_header + 0x00119BDB (Microsoft Entourage +
0x00119bdb)
# 29 0x001027da in __mh_execute_header + 0x001017DA (Microsoft Entourage +
0x001017da)
# 30 0x00102b1f in __mh_execute_header + 0x00101B1F (Microsoft Entourage +
0x00101b1f)
# 31 0x004eb463 in std::iterator_traits said:
::difference_type std::distance<std::_List_const_iterator<CSyncJob>
(std::_List_const_iterator<CSyncJob>, std::_List_const_iterator<CSyncJob>)
Click to expand...
+ 0x00000113 (Microsoft Entourage + 0x004ea463)
# 32 0x004eb47c in std::iterator_traits said:
::difference_type std::distance<std::_List_const_iterator<CSyncJob>
(std::_List_const_iterator<CSyncJob>, std::_List_const_iterator<CSyncJob>)
Click to expand...
+ 0x0000012C (Microsoft Entourage + 0x004ea47c)
# 33 0x004eb26f in + 0x00000391 (Microsoft Entourage + 0x004ea26f)
# 34 0x004eb29b in + 0x000003BD (Microsoft Entourage + 0x004ea29b)
# 35 0x003fbbe6 in __mh_execute_header + 0x003FABE6 (Microsoft Entourage +
0x003fabe6)
# 36 0x021c9f6e in LThread::DoEntry(void*) + 0x0000001E (PowerPlantCore +
0x0000ef6e)
# 37 0x95b6b9e9 in __gTECMasterGlobals + 0x958861A9 (CarbonCore +
0x000759e9)
# 38 0x95287095 in _signgam + 0x950E0171 (libSystem.B.dylib + 0x00032095)
# 39 0x95286f52 in _signgam + 0x950E002E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0xffffffe1 ebx: 0x95b66f42 ecx: 0xb022efac edx:0x952561c6
edi: 0x00000000 esi: 0x00000000 ebp: 0xb022efe8 esp:0xb022efac
ss: 0x0000001f eip: 0x952561c6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206


Thread 5:

# 1 0x952561c6 in _signgam + 0x950AF2A2 (libSystem.B.dylib + 0x000011c6)
# 2 0x95b67115 in __gTECMasterGlobals + 0x958818D5 (CarbonCore +
0x00071115)
# 3 0x021ca4cd in LThread::Yield(LThread const*) + 0x00000027
(PowerPlantCore + 0x0000f4cd)
# 4 0x021ca98a in LThread::YieldConsideringPriority() + 0x0000002E
(PowerPlantCore + 0x0000f98a)
# 5 0x00286aea in __mh_execute_header + 0x00285AEA (Microsoft Entourage +
0x00285aea)
# 6 0x0030ae5f in __mh_execute_header + 0x00309E5F (Microsoft Entourage +
0x00309e5f)
# 7 0x0012afbe in __mh_execute_header + 0x00129FBE (Microsoft Entourage +
0x00129fbe)
# 8 0x00286d1d in __mh_execute_header + 0x00285D1D (Microsoft Entourage +
0x00285d1d)
# 9 0x00286dc2 in __mh_execute_header + 0x00285DC2 (Microsoft Entourage +
0x00285dc2)
# 10 0x00eda7e1 in _NLDisposeNotifier + 0x0000007F (Netlib + 0x0000f7e1)
# 11 0x00eda87f in _NLDisposeNotifier + 0x0000011D (Netlib + 0x0000f87f)
# 12 0x00eda967 in _NLDisposeNotifier + 0x00000205 (Netlib + 0x0000f967)
# 13 0x00edd2d9 in _NLNotifyThread + 0x00000761 (Netlib + 0x000122d9)
# 14 0x00edd819 in _NLNotifyThread + 0x00000CA1 (Netlib + 0x00012819)
# 15 0x00eee9cc in _NLCreateNTLMAuthenticationMessage + 0x0000B284 (Netlib
+ 0x000239cc)
# 16 0x00ed3282 in _NLSetConnectionOptions + 0x000000F6 (Netlib +
0x00008282)
# 17 0x00ed8e5d in _NLMessageSetHeader + 0x00000831 (Netlib + 0x0000de5d)
# 18 0x00ed940f in _NLMessageSetHeader + 0x00000DE3 (Netlib + 0x0000e40f)
# 19 0x00efb9ec in _NLHandleHTTPTransaction + 0x00000292 (Netlib +
0x000309ec)
# 20 0x0028b843 in __mh_execute_header + 0x0028A843 (Microsoft Entourage +
0x0028a843)
# 21 0x0030a9c9 in __mh_execute_header + 0x003099C9 (Microsoft Entourage +
0x003099c9)
# 22 0x0012a439 in __mh_execute_header + 0x00129439 (Microsoft Entourage +
0x00129439)
# 23 0x00311c97 in __mh_execute_header + 0x00310C97 (Microsoft Entourage +
0x00310c97)
# 24 0x00311e09 in __mh_execute_header + 0x00310E09 (Microsoft Entourage +
0x00310e09)
# 25 0x0030877b in __mh_execute_header + 0x0030777B (Microsoft Entourage +
0x0030777b)
# 26 0x000fa78d in __mh_execute_header + 0x000F978D (Microsoft Entourage +
0x000f978d)
# 27 0x003cb40e in __mh_execute_header + 0x003CA40E (Microsoft Entourage +
0x003ca40e)
# 28 0x003cc328 in __mh_execute_header + 0x003CB328 (Microsoft Entourage +
0x003cb328)
# 29 0x0011abdb in __mh_execute_header + 0x00119BDB (Microsoft Entourage +
0x00119bdb)
# 30 0x001027da in __mh_execute_header + 0x001017DA (Microsoft Entourage +
0x001017da)
# 31 0x00102b1f in __mh_execute_header + 0x00101B1F (Microsoft Entourage +
0x00101b1f)
# 32 0x004eb463 in std::iterator_traits said:
::difference_type std::distance<std::_List_const_iterator<CSyncJob>
(std::_List_const_iterator<CSyncJob>, std::_List_const_iterator<CSyncJob>)
Click to expand...
+ 0x00000113 (Microsoft Entourage + 0x004ea463)
# 33 0x004eb47c in std::iterator_traits said:
::difference_type std::distance<std::_List_const_iterator<CSyncJob>
(std::_List_const_iterator<CSyncJob>, std::_List_const_iterator<CSyncJob>)
Click to expand...
+ 0x0000012C (Microsoft Entourage + 0x004ea47c)
# 34 0x004eb26f in + 0x00000391 (Microsoft Entourage + 0x004ea26f)
# 35 0x004eb29b in + 0x000003BD (Microsoft Entourage + 0x004ea29b)
# 36 0x003fbbe6 in __mh_execute_header + 0x003FABE6 (Microsoft Entourage +
0x003fabe6)
# 37 0x021c9f6e in LThread::DoEntry(void*) + 0x0000001E (PowerPlantCore +
0x0000ef6e)
# 38 0x95b6b9e9 in __gTECMasterGlobals + 0x958861A9 (CarbonCore +
0x000759e9)
# 39 0x95287095 in _signgam + 0x950E0171 (libSystem.B.dylib + 0x00032095)
# 40 0x95286f52 in _signgam + 0x950E002E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0xffffffe1 ebx: 0x95b66f42 ecx: 0xb02b0b8c edx:0x952561c6
edi: 0x00000000 esi: 0x00000000 ebp: 0xb02b0bc8 esp:0xb02b0b8c
ss: 0x0000001f eip: 0x952561c6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206


Thread 6:

# 1 0x952561c6 in _signgam + 0x950AF2A2 (libSystem.B.dylib + 0x000011c6)
# 2 0x95b67115 in __gTECMasterGlobals + 0x958818D5 (CarbonCore +
0x00071115)
# 3 0x021ca4cd in LThread::Yield(LThread const*) + 0x00000027
(PowerPlantCore + 0x0000f4cd)
# 4 0x021ca98a in LThread::YieldConsideringPriority() + 0x0000002E
(PowerPlantCore + 0x0000f98a)
# 5 0x00286aea in __mh_execute_header + 0x00285AEA (Microsoft Entourage +
0x00285aea)
# 6 0x0030ae5f in __mh_execute_header + 0x00309E5F (Microsoft Entourage +
0x00309e5f)
# 7 0x0012afbe in __mh_execute_header + 0x00129FBE (Microsoft Entourage +
0x00129fbe)
# 8 0x00286d1d in __mh_execute_header + 0x00285D1D (Microsoft Entourage +
0x00285d1d)
# 9 0x00286dc2 in __mh_execute_header + 0x00285DC2 (Microsoft Entourage +
0x00285dc2)
# 10 0x00eda7e1 in _NLDisposeNotifier + 0x0000007F (Netlib + 0x0000f7e1)
# 11 0x00eda87f in _NLDisposeNotifier + 0x0000011D (Netlib + 0x0000f87f)
# 12 0x00eda967 in _NLDisposeNotifier + 0x00000205 (Netlib + 0x0000f967)
# 13 0x00edd2d9 in _NLNotifyThread + 0x00000761 (Netlib + 0x000122d9)
# 14 0x00edd819 in _NLNotifyThread + 0x00000CA1 (Netlib + 0x00012819)
# 15 0x00eee9cc in _NLCreateNTLMAuthenticationMessage + 0x0000B284 (Netlib
+ 0x000239cc)
# 16 0x00ed3282 in _NLSetConnectionOptions + 0x000000F6 (Netlib +
0x00008282)
# 17 0x00ed8e5d in _NLMessageSetHeader + 0x00000831 (Netlib + 0x0000de5d)
# 18 0x00ed940f in _NLMessageSetHeader + 0x00000DE3 (Netlib + 0x0000e40f)
# 19 0x00efb9ec in _NLHandleHTTPTransaction + 0x00000292 (Netlib +
0x000309ec)
# 20 0x0028b843 in __mh_execute_header + 0x0028A843 (Microsoft Entourage +
0x0028a843)
# 21 0x0030a9c9 in __mh_execute_header + 0x003099C9 (Microsoft Entourage +
0x003099c9)
# 22 0x0012a439 in __mh_execute_header + 0x00129439 (Microsoft Entourage +
0x00129439)
# 23 0x00313c89 in __mh_execute_header + 0x00312C89 (Microsoft Entourage +
0x00312c89)
# 24 0x0030776e in __mh_execute_header + 0x0030676E (Microsoft Entourage +
0x0030676e)
# 25 0x0010902a in __mh_execute_header + 0x0010802A (Microsoft Entourage +
0x0010802a)
# 26 0x00109189 in __mh_execute_header + 0x00108189 (Microsoft Entourage +
0x00108189)
# 27 0x003cbf94 in __mh_execute_header + 0x003CAF94 (Microsoft Entourage +
0x003caf94)
# 28 0x0011abdb in __mh_execute_header + 0x00119BDB (Microsoft Entourage +
0x00119bdb)
# 29 0x001027da in __mh_execute_header + 0x001017DA (Microsoft Entourage +
0x001017da)
# 30 0x00102b1f in __mh_execute_header + 0x00101B1F (Microsoft Entourage +
0x00101b1f)
# 31 0x004eb463 in std::iterator_traits said:
::difference_type std::distance<std::_List_const_iterator<CSyncJob>
(std::_List_const_iterator<CSyncJob>, std::_List_const_iterator<CSyncJob>)
Click to expand...
+ 0x00000113 (Microsoft Entourage + 0x004ea463)
# 32 0x004eb47c in std::iterator_traits said:
::difference_type std::distance<std::_List_const_iterator<CSyncJob>
(std::_List_const_iterator<CSyncJob>, std::_List_const_iterator<CSyncJob>)
Click to expand...
+ 0x0000012C (Microsoft Entourage + 0x004ea47c)
# 33 0x004eb26f in + 0x00000391 (Microsoft Entourage + 0x004ea26f)
# 34 0x004eb29b in + 0x000003BD (Microsoft Entourage + 0x004ea29b)
# 35 0x003fbbe6 in __mh_execute_header + 0x003FABE6 (Microsoft Entourage +
0x003fabe6)
# 36 0x021c9f6e in LThread::DoEntry(void*) + 0x0000001E (PowerPlantCore +
0x0000ef6e)
# 37 0x95b6b9e9 in __gTECMasterGlobals + 0x958861A9 (CarbonCore +
0x000759e9)
# 38 0x95287095 in _signgam + 0x950E0171 (libSystem.B.dylib + 0x00032095)
# 39 0x95286f52 in _signgam + 0x950E002E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0xffffffe1 ebx: 0x95b66f42 ecx: 0xb03b4fac edx:0x952561c6
edi: 0x00000000 esi: 0x00000000 ebp: 0xb03b4fe8 esp:0xb03b4fac
ss: 0x0000001f eip: 0x952561c6 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206


Thread 7 crashed:

# 1 0xffff06c1 in ( + 0x00000000)
# 2 0x00f29685 in MBUDebugStream::TempDetailLevel::~TempDetailLevel() +
0x00005025 (Netlib + 0x0005e685)
# 3 0x00eed00e in _NLCreateNTLMAuthenticationMessage + 0x000098C6 (Netlib
+ 0x0002200e)
# 4 0x00eec2be in _NLCreateNTLMAuthenticationMessage + 0x00008B76 (Netlib
+ 0x000212be)
# 5 0x00eef3e9 in _NLCreateNTLMAuthenticationMessage + 0x0000BCA1 (Netlib
+ 0x000243e9)
# 6 0x00ee8e62 in _NLCreateNTLMAuthenticationMessage + 0x0000571A (Netlib
+ 0x0001de62)
# 7 0x00ed4d50 in _NLCopyConnectionBinding + 0x00000B4A (Netlib +
0x00009d50)
# 8 0x00ef3c3f in _NLFTPCreateConnection + 0x00000771 (Netlib +
0x00028c3f)
# 9 0x00ed35f7 in _NLGetConnectionSecurityInfo + 0x000002CB (Netlib +
0x000085f7)
# 10 0x00ef3d7a in _NLCreateConnectionHTTP + 0x0000011C (Netlib +
0x00028d7a)
# 11 0x0028bad9 in __mh_execute_header + 0x0028AAD9 (Microsoft Entourage +
0x0028aad9)
# 12 0x0028bd98 in __mh_execute_header + 0x0028AD98 (Microsoft Entourage +
0x0028ad98)
# 13 0x0030a62d in __mh_execute_header + 0x0030962D (Microsoft Entourage +
0x0030962d)
# 14 0x0030a982 in __mh_execute_header + 0x00309982 (Microsoft Entourage +
0x00309982)
# 15 0x0012a439 in __mh_execute_header + 0x00129439 (Microsoft Entourage +
0x00129439)
# 16 0x0040c272 in __mh_execute_header + 0x0040B272 (Microsoft Entourage +
0x0040b272)
# 17 0x0040d97f in __mh_execute_header + 0x0040C97F (Microsoft Entourage +
0x0040c97f)
# 18 0x000c852d in __mh_execute_header + 0x000C752D (Microsoft Entourage +
0x000c752d)
# 19 0x00147eed in __mh_execute_header + 0x00146EED (Microsoft Entourage +
0x00146eed)
# 20 0x005016ab in + 0x000005F5 (Microsoft Entourage + 0x005006ab)
# 21 0x00501719 in + 0x00000663 (Microsoft Entourage + 0x00500719)
# 22 0x00501779 in + 0x000006C3 (Microsoft Entourage + 0x00500779)
# 23 0x00501792 in + 0x000006DC (Microsoft Entourage + 0x00500792)
# 24 0x004eb26f in + 0x00000391 (Microsoft Entourage + 0x004ea26f)
# 25 0x004eb29b in + 0x000003BD (Microsoft Entourage + 0x004ea29b)
# 26 0x003fbbe6 in __mh_execute_header + 0x003FABE6 (Microsoft Entourage +
0x003fabe6)
# 27 0x021c9f6e in LThread::DoEntry(void*) + 0x0000001E (PowerPlantCore +
0x0000ef6e)
# 28 0x95b6b9e9 in __gTECMasterGlobals + 0x958861A9 (CarbonCore +
0x000759e9)
# 29 0x95287095 in _signgam + 0x950E0171 (libSystem.B.dylib + 0x00032095)
# 30 0x95286f52 in _signgam + 0x950E002E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0x00000000 ebx: 0x00f29659 ecx: 0x89f11780 edx:0x00000037
edi: 0x91cee850 esi: 0xb0437528 ebp: 0xb0437458 esp:0xb0437454
ss: 0x0000001f eip: 0xffff06c1 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00010282


Thread 8:

# 1 0x9528d30a in _signgam + 0x950E63E6 (libSystem.B.dylib + 0x0003830a)
# 2 0x00edd2c4 in _NLNotifyThread + 0x0000074C (Netlib + 0x000122c4)
# 3 0x00edd4d3 in _NLNotifyThread + 0x0000095B (Netlib + 0x000124d3)
# 4 0x00ed3296 in _NLSetConnectionOptions + 0x0000010A (Netlib +
0x00008296)
# 5 0x00ed8e5d in _NLMessageSetHeader + 0x00000831 (Netlib + 0x0000de5d)
# 6 0x00ed940f in _NLMessageSetHeader + 0x00000DE3 (Netlib + 0x0000e40f)
# 7 0x00ed5c14 in _NLReceive + 0x00000156 (Netlib + 0x0000ac14)
# 8 0x00310d94 in __mh_execute_header + 0x0030FD94 (Microsoft Entourage +
0x0030fd94)
# 9 0x95b3f0a3 in __gTECMasterGlobals + 0x95859863 (CarbonCore +
0x000490a3)
# 10 0x95287095 in _signgam + 0x950E0171 (libSystem.B.dylib + 0x00032095)
# 11 0x95286f52 in _signgam + 0x950E002E (libSystem.B.dylib + 0x00031f52)

X86 Thread State:
eax: 0x00140197 ebx: 0x00ed5acc ecx: 0xb01adbdc edx:0x9528d30a
edi: 0x1b5348a0 esi: 0x00000016 ebp: 0xb01adc18 esp:0xb01adbdc
ss: 0x0000001f eip: 0x9528d30a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000212


Loaded modules:

0: Microsoft Entourage (12.1.5.081119 Reg=en Loc=0x0409):
/Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/Microsoft Entourage
1: Netlib: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netl
ib
2: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framewor
k/Versions/12/MicrosoftComponentPlugin
3: PowerPlant: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/
PowerPlant
4: EntourageCore: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/EntourageCore.framework/Versions/
12/EntourageCore
5: EntourageLegacy: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/EntourageLegacy.framework/Version
s/12/EntourageLegacy
6: merp: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
7: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft
Entourage.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions
/12/PowerPlantCore
8: OpenTransport:
/System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
9: libTraditionalChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
10: libSimplifiedChineseConverter.dylib:
/System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
11: RawCamera (435 Reg=English Loc=0x0000):
/System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
12: ATSHI.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ATS.framework/Versions/A/Resources/ATSHI.dylib
13: EnglishSpeller (12.1.5.081119 Reg=English Loc=0x0000):
/Applications/Microsoft Office 2008/Office/Shared Applications/Proofing
Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
14: MicrosoftOleo: /Applications/Microsoft Office
2008/Office/MicrosoftOleo.framework/MicrosoftOleo
15: JapaneseProofing (12.1.5.081119 Reg= English Loc=0x0000):
/Applications/Microsoft Office 2008/Office/Shared Applications/Proofing
Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
16: libmx.A.dylib: /usr/lib/libmx.A.dylib
17: AppleMPEG2Codec (220 Reg=English Loc=0x0000):
/Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
18: DivX Decoder (6.6.0 Reg=English Loc=0x0000): /Library/QuickTime/DivX
Decoder.component/Contents/MacOS/DivX Decoder
19: AppleProResDecoder (53 Reg=English Loc=0x0000):
/System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleP
roResDecoder
20: AppleVAH264HW (1.0 Reg=English Loc=0x0000):
/System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264
HW
21: QuickTimeFireWireDV (1290 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/Quick
TimeFireWireDV
22: AppleIntermediateCodec (145 Reg=English Loc=0x0000):
/Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInte
rmediateCodec
23: AppleVA:
/System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
24: ApplePixletVideo (1.2d18 Reg=English Loc=0x0000):
/System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePix
letVideo
25: libCGXCoreImage.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
26: Unicode Encodings (2.2 Reg=English Loc=0x0000):
/System/Library/TextEncodings/Unicode
Encodings.bundle/Contents/MacOS/Unicode Encodings
27: QuickTime:
/System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
28: libGL.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
29: Help:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.frame
work/Versions/A/Help
30: libTIFF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
31: SecurityInterface:
/System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityIn
terface
32: libz.1.dylib: /usr/lib/libz.1.dylib
33: HIServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/HIServices.framework/Versions/A/HIServices
34: libGLU.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dyli
b
35: OSServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSSe
rvices.framework/Versions/A/OSServices
36: PrintCore:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/PrintCore.framework/Versions/A/PrintCore
37: WebCore:
/System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.fr
amework/Versions/A/WebCore
38: ImageIO:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/ImageIO
39: libPng.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libPng.dylib
40: QuickTimeMPEG4 (1290 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeM
PEG4
41: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
42: CoreMediaPrivate:
/System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/Core
MediaPrivate
43: SpeechRecognition:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechReco
gnition.framework/Versions/A/SpeechRecognition
44: CoreVideo:
/System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
45: QuickTimeImporters (1290 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickT
imeImporters
46: JavaScriptCore:
/System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCor
e
47: Foundation:
/System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
48: libBLAS.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libBLAS.dylib
49: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
50: CoreText:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreText.framework/Versions/A/CoreText
51: ATS:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ATS.framework/Versions/A/ATS
52: LaunchServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Laun
chServices.framework/Versions/A/LaunchServices
53: vImage:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage
..framework/Versions/A/vImage
54: SecurityHI:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI
..framework/Versions/A/SecurityHI
55: SpeechSynthesis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
56: ColorSync:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ColorSync.framework/Versions/A/ColorSync
57: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
58: CoreUI:
/System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
59: HIToolbox:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.
framework/Versions/A/HIToolbox
60: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
61: LangAnalysis:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/LangAnalysis.framework/Versions/A/LangAnalysis
62: Ink:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framew
ork/Versions/A/Ink
63: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
64: NavigationServices:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Navigation
Services.framework/Versions/A/NavigationServices
65: QD:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/QD.framework/Versions/A/QD
66: libffi.dylib: /usr/lib/libffi.dylib
67: DesktopServicesPriv:
/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/D
esktopServicesPriv
68: libGLProgrammability.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgra
mmability.dylib
69: CoreData:
/System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
70: SystemConfiguration:
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemCo
nfiguration
71: Shortcut:
/System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
72: libCSync.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
73: HelpData:
/System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
74: WebKit: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
75: CoreAudio:
/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
76: libRIP.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
77: InstallServer:
/System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/Install
Server
78: CFNetwork:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNe
twork.framework/Versions/A/CFNetwork
79: QuartzCore:
/System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
80: AudioToolbox:
/System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
81: CoreAUC:
/System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
82: libGIF.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
83: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
84: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
85: QuickTimeH264 (1290 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH2
64
86: HTMLRendering:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRender
ing.framework/Versions/A/HTMLRendering
87: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
88: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
89: libLAPACK.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libLAPACK.dylib
90: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
91: vecLib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/vecLib
92: Accelerate:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
93: CoreFoundation:
/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundatio
n
94: ImageCapture:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCaptu
re.framework/Versions/A/ImageCapture
95: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
96: CommonPanels:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPane
ls.framework/Versions/A/CommonPanels
97: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
98: libauto.dylib: /usr/lib/libauto.dylib
99: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
100: libCGATS.A.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
101: SearchKit:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Sear
chKit.framework/Versions/A/SearchKit
102: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
103: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
104: AE:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.f
ramework/Versions/A/AE
105: libJPEG.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
106: CoreGraphics:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/CoreGraphics.framework/Versions/A/CoreGraphics
107: libRadiance.dylib:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Framewor
ks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
108: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
109: libbsm.dylib: /usr/lib/libbsm.dylib
110: CarbonCore:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Carb
onCore.framework/Versions/A/CarbonCore
111: ApplicationServices:
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Applicat
ionServices
112: SecurityFoundation:
/System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityF
oundation
113: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
114: CoreServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
115: libcups.2.dylib: /usr/lib/libcups.2.dylib
116: AudioUnit:
/System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
117: DictionaryServices:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Dict
ionaryServices.framework/Versions/A/DictionaryServices
118: Kerberos:
/System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
119: Metadata:
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Meta
data.framework/Versions/A/Metadata
120: CarbonSound:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSoun
d.framework/Versions/A/CarbonSound
121: Print:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.fram
ework/Versions/A/Print
122: DiskArbitration:
/System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitrat
ion
123: libvDSP.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libvDSP.dylib
124: Security:
/System/Library/Frameworks/Security.framework/Versions/A/Security
125: libvMisc.dylib:
/System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib
..framework/Versions/A/libvMisc.dylib
126: CoreMediaAuthoringPrivate:
/System/Library/PrivateFrameworks/CoreMediaAuthoringPrivate.framework/Versio
ns/A/CoreMediaAuthoringPrivate
127: OpenScripting:
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScript
ing.framework/Versions/A/OpenScripting
128: libGLImage.dylib:
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.
dylib
129: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
130: QuickTimeComponents (1290 Reg=en_US Loc=0x0000):
/System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/Quick
TimeComponents
131: libCyrillicConverter.dylib:
/System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
132: libGreekConverter.dylib:
/System/Library/CoreServices/Encodings/libGreekConverter.dylib
133: libJapaneseConverter.dylib:
/System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
134: libKoreanConverter.dylib:
/System/Library/CoreServices/Encodings/libKoreanConverter.dylib
135: libLatin2Converter.dylib:
/System/Library/CoreServices/Encodings/libLatin2Converter.dylib
136: libLatin5Converter.dylib:
/System/Library/CoreServices/Encodings/libLatin5Converter.dylib
137: libLatinSuppConverter.dylib:
/System/Library/CoreServices/Encodings/libLatinSuppConverter.dylib

Operating System Information
Operating System: Mac OS X 10.5.6 (Build 9G55)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1056
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280

Microsoft Application Information:
Error Reporting UUID: 214AD738-E4CE-4282-BA66-80219C36A013
Time from launch: 0 hours, 11 minutes, 5 seconds
Total errors on this client: 26

I'm really stuck here...

Thanks for any help
 
D

Diane Ross

Maybe this error log helps?? To whom can I send this error log for an
interpretation? Neither myself nor the Cisco techs can understand it.
Click to expand...

It pretty much takes a developer to read fully. I do see that it is not
webcore that's the crashed module, so Safari 4 beta is not involved. I did
see a few framework errors. Try the fixes on this link:

<http://www.entourage.mvps.org/error/framework.html>

If you continue to have problems after following fixes there, go to System
Preferences --> Create a New User in Accounts. Switch to the New User by
logging out/in or use Fast User Switching.

1) open Entourage in the new User's account. Enter your account info and
test. If it works, this indicates problems in your User's account.

2) Go back to your regular User and drag your Main Identity to the Shared
folder. Switch Identities.

3) Drag (it actually copies) you Identity from Shared to the Office 2008
Identities folder. (Rename the new one so you don't overwrite)

4) Does your old Identity work in the new User? If yes, then it's not your
Identity and we need to find the problem in your User's account.

Let me know if the framework fixes help and what testing in a new User
shows.
 
J

Jason Frenette

Hi Diane,
Thanks for your help on this. Your suggestions and those from the link
you forwarded don't help. I still have crashing every single time. One that
might help is that we have a self created certificate and the crash always
happens after the second root certificate warning appears.

Any other ideas would be greatly appreciated.

Jason
 
D

Diane Ross

Thanks for your help on this. Your suggestions and those from the link
you forwarded don't help. I still have crashing every single time. One that
might help is that we have a self created certificate and the crash always
happens after the second root certificate warning appears.
Click to expand...

Did it ever work, or is this a recent event? Other than giving you these
setup links, it's going to take one of the Exchange experts to help on this.
Sorry I wasn't able to come up with a solution.

Connecting Entourage to an Exchange Server at work
<http://tinyurl.com/77ar49>

Connecting Entourage to an Exchange Server from Home
<http://tinyurl.com/6w9fv3>

Microsoft KB 931350: You cannot connect to your mailbox on Exchange Server
when you use Entourage for Mac
<http://support.microsoft.com/kb/931350>

I'm not sure if this page will help with the certificate...

<http://www.entourage.mvps.org/smime/index.html>
 
J

Jason Frenette

Thanks for your help. Yes it did work perfectly. We changed our firewall and
since then it has stopped working. I have spent weeks troubleshooting with
Cisco and we can't figure out the problem. Neither they nor I can interpret
the error log produced by Entourage when it crashes. Do you have any idea
where I can get it "translated"?

Jason
 

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