Entourage crashes when attempting to set a reminder date

[johnk]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC
Email Client: Exchange

I have upgraded just Entourage to 2008, the rest of th office suite is still at 2004. When I try to set a "To Do" with the choose date option, after 10 or so seconds Entourage crashes. If I go to the to do list and attempt to set a reminder it will also crash.

Anyone have any ideas?

Thanks!

 

[Carol Leung]

Can you send me the crash log data?

Thanks
Carol Leung

a-carolATmicrosoftDOTcom
Microsoft Entourage Test
Disclaimer: This mail is provided "AS IS" with no warranties, and confers no
rights.

 

[johnk]

I have finally resolved this issue. Setting the date to default in the system preferences fixed it. I had a custom setting and it appears that Entourage can't handle custom date settings. The custom setting was very simple dd-mm-yy!

 

[Diane Ross]

I have finally resolved this issue. Setting the date to default in the system
preferences fixed it. I had a custom setting and it appears that Entourage
can't handle custom date settings. The custom setting was very simple
dd-mm-yy!

Please send feedback on this to MSFT.

When working in Office, you can use the ³Send Feedback² option under the
Help menu in all of the Office applications.

Thanks for letting us know what solved the problem for you. I added it to
the troubleshooting page.

<http://www.entourage.mvps.org/troubleshoot/crashes.html#crash48>

 

[Carol Leung]

I didn't see any crash in Entourage when set reminder set if custom date
format in OS system preference is dd-mm-yy. Can you contact me via email? I
would like to investigate this issue.

Thanks
Carol Leung

a-carolATmicrosoftDOTcom
Microsoft Entourage Test
Disclaimer: This mail is provided "AS IS" with no warranties, and confers no
rights.