Entourage crashes

[Jeff]

Has anyone else had this happen to them? I went in to download my e-mail
last night, and Entourage would begin downloading from my ISP and then it
would abort and I would get the message did I want to sent the crash
information to Apple. I tried this numerous times, all with the same
result. I had used Entourage the previous evening to download my e-mails
without any problems and then shut down the system. No systems changes or
modifications had made between the two sessions. System is a 1.8 Ghz G5
running OS X 3.2.1 Panther. No other programs were running when this
happened outside of the normal OS functions.

Thanks.

JWeinberg
(e-mail address removed)

 

[Adam Bailey]

Has anyone else had this happen to them? I went in to download my e-mail
last night, and Entourage would begin downloading from my ISP and then it
would abort and I would get the message did I want to sent the crash
information to Apple.

This may be due to a corrupted message that Entourage is trying to download.

A number of troubleshooting steps can be found at
<http://www.entourage.mvps.org/help/send_receive/crashes_hangs.html>.

 

[David Bogie]

I have similarly inexplicable crashes, only a few Macs on the entire
2000+ PC system. I am guessing, because I don't understand what's
happening in the closet down the hallway or over in the IT buildings,
but it seems to me that servers or routers are being manipulated by
the IT people. Entourage will spontaneously crash and refuse to launch
(I get my inbox mail screen but then it crashes and I get to send a
note to Apple). Then, just as spontaneously, it will start working
again.

david boise ID

 

[Bob Venezia]

Has anyone else had this happen to them? I went in to download my e-mail
last night, and Entourage would begin downloading from my ISP and then it
would abort and I would get the message did I want to sent the crash
information to Apple. I tried this numerous times, all with the same
result. I had used Entourage the previous evening to download my e-mails
without any problems and then shut down the system. No systems changes or
modifications had made between the two sessions. System is a 1.8 Ghz G5
running OS X 3.2.1 Panther. No other programs were running when this
happened outside of the normal OS functions.

Thanks.

JWeinberg
(e-mail address removed)

Yes, I had the same experience beginning last night. I had Entourage
scheduled to download mail every 2 minutes, so every time I fired up
I'd crash within 2 minutes, without downloading anything. Turning off
my Junk Mail Filter and most of my Rules allowed me to receive mail
without crashing. I've created a lot of rules over the years! :^)

I haven't shut down recently. G4 dual 500 running OS X 10.3.2.

I'm going to try simplifying my Rules, and see what happens. My
question is, what happened yesterday? Why did we both start crashing?

Bob

 

[Paul Anderson]

Entourage will spontaneously crash and refuse to launch (I get my
inbox mail screen but then it crashes and I get to send a note to
Apple). Then, just as spontaneously, it will start working again.

Entourage has started crashing here too, after working for months.
I've rebuilt the database. Seeing the advice here, I've disabled all
schedules and rules, which was a bit tricky as I have had just a few
seconds after starting Entourage each time to point and click before it
crashes.

Does anyone think the problem could be network-related?

Paul

 

[Paul Anderson]

Does anyone think the problem could be network-related?

Just after posting my previous message, Entourage now mysteriously
works without crashing. Odd.

Paul

 

[Robert L. Haar]

(e-mail address removed) (Adam Bailey) wrote >...

This may be due to a corrupted message that Entourage is trying to download.

I have been experience the same thing with my email on Comcast. Since I
heard about similar problems in MS Outlook and Outlook Express that stem
from a poorly formed SPAM email, I tried to use the webmail interface for
Comcast, but got an error message there saying that it is unavailable
because they are upgrading the webmail service.

I can open old message and also download Usenet news articles, but any
attempt to send/receive email, it crashes.

This is version 10.1.4 running on Mac OS 10.3.1