entourage crashes

[desktop_grunt]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

Entourage crashes whenever I click on an email with a pdf attachment. Could it be a memory issue? how do I stop this?

 

[Ed Kimball]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

Entourage crashes whenever I click on an email with a pdf attachment. Could it
be a memory issue? how do I stop this?

Could be that the message is malformed. If you need to read it, try reading
it from your ISP's web interface (assuming they have one, as most do). After
you've read it, delete it using the web interface.

If you don't need to read it, turn off the preview pane (View>Preview
Pane>None), select the message, and delete it. You should then be able to
turn the preview pane back on.

Hope this helps.

 

[desktop_grunt]

Thanks for the quick reply! But it's every message with a pdf attachment. Not just one in particular and it's all of a sudden. Also when I try to send an email I get an error message not enough memory to save this message. Even when it's just text.

 

[Diane Ross]

Thanks for the quick reply! But it's every message with a pdf attachment. Not
just one in particular and it's all of a sudden. Also when I try to send an
email I get an error message not enough memory to save this message. Even when
it's just text.

Sounds like a font issue. See this page for help:

<http://www.entourage.mvps.org/error/not_enough_memory.html>