Entourage creates playerpro document 0.0K from iPhoto

C

caranan

Entourage 2004 creates "Attachment (PlayPro document).669 0.0K" instead
of a jpeg fwhen attempting to e-mail from iPhoto. Specifying Apple Mail
instead works fine.

Referenced an earlier topic but didn't see any help.

Running 10.3.3 at the moment.
Any assistance would be greatly appreciated.

n
 
P

Paul Berkowitz

Entourage 2004 creates "Attachment (PlayPro document).669 0.0K" instead
of a jpeg fwhen attempting to e-mail from iPhoto. Specifying Apple Mail
instead works fine.

Referenced an earlier topic but didn't see any help.

Running 10.3.3 at the moment.
Any assistance would be greatly appreciated.

I'm trying to remember what causes that particular bug. I did a search at
the Entourage FAQ page (see URL below and make a bookmark for it) and was
sent here:

http://homepage.mac.com/jacksim/software/imp401.html

However, since it's already been fixed apparently in Entourage X with 10.1.6
update, I would be surprised if it wasn't also fixed for 2004 in the 11.10
(SP 1) update. Since you're not using Entourage as your newsreader, and
didn't specify the exact version you have, I can't tell if you updated or
not. It may be that iPhoto 4.0.3 also fixes something, and you didn't say
what version of iPhoto you have either.

To update Office 2004 to 11.10 run the Microsoft AutoUpdater in
/Applications 3 times. To update iPhoto to 4.0.3 (you probably need iLife
for v4.x) run Software Update in System Preferences. Do all this before
installing the patch - it's better if you don't need the patch.

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.
 
M

Mickey Stevens

I'm trying to remember what causes that particular bug. I did a search at
the Entourage FAQ page (see URL below and make a bookmark for it) and was
sent here:

http://homepage.mac.com/jacksim/software/imp401.html

However, since it's already been fixed apparently in Entourage X with 10.1.6
update, I would be surprised if it wasn't also fixed for 2004 in the 11.10
(SP 1) update.

It is fixed in Service Pack 1. I will ask the webmaster to add it to the
page.
 

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