Entourage Database vs Exchange Store, who wins?

[dradunsky]

Version: 2004 Operating System: Mac OS X 10.5 (Leopard) Processor: Intel Email Client: imap If this question has been asked already I apologize for repeating it, however, I can't think of a search phrase for this.

Suppose you have users with large email boxes (>15GB) using Entourage 2k4 to connect to Exchange 2003.

We decided to reduce the size of the mailboxes by using outlook to export all mail prior to 2007 to a pst. After the PST was exported we used Outlook to delete all those messages.

After this we did an Offline defag of the Exchange database.

Neither the Exchange nor Entourage databases seemed to decrease in size as much as we would have thought.

Is it possible that the Entourage clients are simply restoring the mail to the server from their database?

Thank you.

 

[Corentin Cras-Méneur]

After this we did an Offline defag of the Exchange database.
<br><br>Neither the Exchange nor Entourage databases seemed to decrease
in size as much as we would have thought.

Did you then rebuild the Entourage database to regain the space??
(hold the Option key down as you launch the application).

Corentin

 

[dradunsky]

Corentin,

Yes. We did compact and repairs of the Entourage database, after the offline defrag of the store.

Thanks.

 

[Corentin Cras-Méneur]

Corentin, <br><br>Yes. We did compact and repairs of the Entourage
database, after the offline defrag of the store. <br><br>Thanks.

Weird then. The only thing I could think of is a problem with the
exchange cache.
You might need to purge it (in the property panel after you ctrl-click
the root of the exchange account in the list of folders on the left in
e-mail view).
You might also have to recompact after Entourage is done reloading all
the e-mails :-\

Corentin

 

[Diane Ross]

Neither the Exchange nor Entourage databases seemed to decrease in size as
much as we would have thought.

I would create a new Identity in Entourage, add the account info and let the
new Identity sync to the server.
--
Diane Ross, Microsoft Mac MVP
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