Entourage deleted all Yahoo emails!

[vtwiz]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Hi all,

I installed Entourage and connected to my Yahoo mail server to sync emails. Entourage downloaded all emails without a problem.
The problem is that now if I connect to my Yahoo Mail via the web (Safari/Firefox) all my emails have been deleted! I have no email messages!
Entourage asked me if I wanted to delete my Junk email folder and I hit Yes but It deleted all my inbox as well.

HELP!

 

[Corentin Cras-Méneur]

Hi,

I installed Entourage and connected to my Yahoo mail server to sync
emails. Entourage downloaded all emails without a problem. The problem
is that now if I connect to my Yahoo Mail via the web (Safari/Firefox)
all my emails have been deleted! I have no email messages! Entourage
asked me if I wanted to delete my Junk email folder and I hit Yes but It
deleted all my inbox as well.

You probably set up the account as a POP account. That's the nature of
all POP accounts. E-mails are downloaded from the server, then deleted
from the server.
In the advanced prefs for your account you can probably set things up to
leave a copy of the e-mail on the server.

I don;t know about Yahoo, but if they support IMAP that might be a much
better solution for you. IMAP is designed to keep e-mails on the server
(they are cached locally).

Corentin

 

[Diane Ross]

Entourage asked me if I wanted to delete my Junk email folder and I hit Yes
but It deleted all my inbox as well.

This doesn't sound like an Entourage error.