Entourage error 4362 when I try to delete a message

[AB]

The Sent items folder has been behaving very stragely & keeps crashing the
programme. The folder opens & after the 1st few emails the list shows alarge
grey expanse where my messages should be. With a bit of scrolling up & down
the grey area decreases until it only covers 1 email, the same 1 each time.
When i then try & click on this a message box appears which informs me that
error 4362 has occurred. This asks me to click OK, but then keeps on
returning & the programme freezes.
What is happening, does any know please?

 

[Diane Ross]

The Sent items folder has been behaving very stragely & keeps crashing the
programme. The folder opens & after the 1st few emails the list shows alarge
grey expanse where my messages should be. With a bit of scrolling up & down
the grey area decreases until it only covers 1 email, the same 1 each time.
When i then try & click on this a message box appears which informs me that
error 4362 has occurred. This asks me to click OK, but then keeps on
returning & the programme freezes.
What is happening, does any know please?

This error indicates database corruption. You need to do a rebuild of the
database. If the rebuild does not fix the problem see other solutions to
this error here:
<http://www.entourage.mvps.org/error/page.html#error4362>

Instructions on rebuilding the database can be found here:

<http://www.entourage.mvps.org/database/rebuild.html>

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>