Entourage error code 4362

[Gino]

As of yesterday my Entourage will no longer get mail or send it. When
I try the prompt "unknown error 4362" pops up and will not cancel. I
eventually have to force quit the program. Does anyone know what
this error code means or how I can fix it so that I can again use my
Entourage?

TIA.

Gino

 

[Gino]

I finally discovered if I rebuild the Entourage database the error
goes away and it works as advertised. To do this shut down all MS
Office applications then hold down the Option key while you start up
Entourage. The default choice is fine. Hit return...all done.

Thanks.

Gino

 

[Diane Ross]

As of yesterday my Entourage will no longer get mail or send it. When
I try the prompt "unknown error 4362" pops up and will not cancel. I
eventually have to force quit the program. Does anyone know what
this error code means or how I can fix it so that I can again use my
Entourage?

Did you just upgrade to 10.2.8? Apple has pulled this update because of
connection problems.

Also see Error 4362

<http://www.entourage.mvps.org/errors.html#anchor-4362X>

 

[Nikolai Franke]

Did you just upgrade to 10.2.8? Apple has pulled this update because of
connection problems.

Also see Error 4362

<http://www.entourage.mvps.org/errors.html#anchor-4362X>

it should be added that you have to quit the Database Daemon in order to do
so; you will otherwise get the message 'quit all office applications and try
again'. To do so, use the process viewer (under 0S X).