Entourage error message

[Thomas J. Gould]

Cannot send mail.
Error message reads:

TEMPFAIL] destination not valid within DNS Cannot send mail. The SMTP server
does not recognize any of the authentication methods supported by Entourage.
Try changing the SMTP authentication options in Account settings or contact
your network administrator.

Account name: "TJ's account"

Error: -17092
or
Error: -17099

I tried changing as above but still get the error message.

T O M G O U L D

 

[Diane Ross]

Cannot send mail.
Error message reads:

TEMPFAIL] destination not valid within DNS Cannot send mail. The SMTP server
does not recognize any of the authentication methods supported by Entourage.
Try changing the SMTP authentication options in Account settings or contact
your network administrator.

Account name: "TJ's account"

Error: -17092
or
Error: -17099

I tried changing as above but still get the error message.

More info on error here:
<http://www.entourage.mvps.org/error/page.html#error-17099>

This error is coming from your ISP.

Users have reported this error when sending to large groups. ISPs limit the
number in a group. Usual number is 50 recipients to avoid spammer misuse.
Entourage has no limit. You should contact your mail provider to ascertain
the maximum number of recipients per message and note it. You can use the
free "Split Recipients" script to send a mass e-mail in separate mailings
automatically:

Split Recipients for Entourage 2001 or Split Recipients for Entourage X

<http://macscripter.net/scriptbuilders/>


Most ISPs also require you to use their SMTP address when sending.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>

 

[suefroo]

Cannot send mail.
Error message reads:

TEMPFAIL] destination not valid within DNS Cannot send mail. The SMTP server
does not recognize any of the authentication methods supported by Entourage.
Try changing the SMTP authentication options in Account settings or contact
your network administrator.

Account name: "TJ's account"

Error: -17092
or
Error: -17099

I tried changing as above but still get the error message.

More info on error here:
<http://www.entourage.mvps.org/error/page.html#error-17099>

This error is coming from your ISP.

Users have reported this error when sending to large groups. ISPs limit the
number in a group. Usual number is 50 recipients to avoid spammer misuse.
Entourage has no limit. You should contact your mail provider to ascertain
the maximum number of recipients per message and note it. You can use the
free "Split Recipients" script to send a mass e-mail in separate mailings
automatically:

Split Recipients for Entourage 2001 or Split Recipients for Entourage X

<http://macscripter.net/scriptbuilders/>


Most ISPs also require you to use their SMTP address when sending.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>

 

[Diane Ross]

Are you sending a message to a group or is this an individual message?

If it's not to a group, then install tcpflow and monitor the traffic to see
what is failing.

Download the Mac OS X version here:



<http://www2.entropy.ch/download/tcpflow-0.21.pkg.tar.gz> (Panther)



<http://www2.entropy.ch/download/tcpflow-0.20-jaguar.pkg.tar.gz> (Jaguar)



When you install, you do not see it.



To run the test, quit all other apps that might be connecting to the
internet like your browser, ftp client.



Copy/paste in this command in the Terminal:



sudo /usr/local/bin/tcpflow -i en0 -c



Now try to send the email and watch the traffic in the window of the
Terminal. You should see what is failing.



Here is an example with the password xxxxx out.



Last login: Sun Dec 24 15:22:37 on ttyp1
Welcome to Darwin!
diane-ross-power-mac-g4:~ diane$ sudo /usr/local/bin/tcpflow -i en0 -c
Password:
/usr/local/bin/tcpflow[530]: listening on en0
204.127.198.010.00110-192.168.001.104.49747: +OK (rwcrpxc56) Maillennium
POP3/PROXY server #90

192.168.001.104.49747-204.127.198.010.00110: USER diane.ross

204.127.198.010.00110-192.168.001.104.49747: +OK

192.168.001.104.49747-204.127.198.010.00110: PASS xxxxxxx

204.127.198.010.00110-192.168.001.104.49747: +OK ready

192.168.001.104.49747-204.127.198.010.00110: UIDL

204.127.198.010.00110-192.168.001.104.49747: +OK 0 messages (0)
..

192.168.001.104.49747-204.127.198.010.00110: QUIT

204.127.198.010.00110-192.168.001.104.49747: +OK comcast.net


--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>