Entourage error message

[willdaja]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

"this identity cannot be opened with this version of entourage" Anyone know anything about this. It was working fine, then all of a sudden this started happening!!!

 

[William Smith [MVP]]

"this identity cannot be opened with this version of entourage"
Anyone know anything about this. It was working fine, then all of a
sudden this started happening!!!

If you'll search the officeformac.com forum for "this identity cannot be
opened with this version of entourage" then you'll find this has been
asked and answered many many times.

Please search first. You'll often find your answer more quickly that way.

If you did search first and still didn't find your answer then I'd
appreciate knowing what steps you followed so that I can pass this along
to the folks at Microsoft. Their site doesn't guide folks through the
best practices for finding solutions and every example I can provide
would help reinforce that point to them.

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>

 

[Diane Ross]

"this identity cannot be opened with this version of entourage" Anyone know
anything about this. It was working fine, then all of a sudden this started
happening!!!

In the future before asking on the forum, you can quickly find answers to
most questions on the Entourage Help Page or the Entourage Help Blog.

<http://www.entourage.mvps.org/>
<http://blog.entourage.mvps.org/>

Step 1: See if your question is on the Recurring Issues FAQ page:

Most Asked Questions <http://www.entourage.mvps.org/faq/top_faqs.html>

Step 2: Use the search box or search the A-Z Index on the Entourage Help
Page. Quick Links in the right column point you to the most popular
sections.

Step 3: If it's a topic that involves the most recent updates, check the
Entourage Help Blog.

Step 4: Ask on the newsgroup or through the Mactopia interface to the
newsgroup.

It's much easier to use the Entourage newsreader to view this newsgroup. The
Mactopia web interface is just one way to access. If you can do an email,
then you can use the Entourage newsreader.

Another benefit is messages downloaded are searchable by Entourage's
Spotlight search. By clicking on the "more" button you can get older
messages to search for help.

How to subscribe to the Microsoft Entourage newsgroup

<http://www.entourage.mvps.org/support_options/subnews.html>

Hope this helps!