Entourage Freeze up?

[estuar]

I tried to send an email to a friend with a 20mb attachment.. ever
since I attached the file, my Entourage sits there frozen with the
little colored pinwheel rotating. even overnight.
I rebooted, same thing, I restart Entourage and when it finally loads,
same thing, I am unable to select any other folder (like the outbox, so
I can delete the possibly offending email)
New Mail is received, but I cannot access it because of the freeze...

Any ideas how to free it up??
Thanks
S

 

[Barry Wainwright [MVP]]

I tried to send an email to a friend with a 20mb attachment.. ever
since I attached the file, my Entourage sits there frozen with the
little colored pinwheel rotating. even overnight.
I rebooted, same thing, I restart Entourage and when it finally loads,
same thing, I am unable to select any other folder (like the outbox, so
I can delete the possibly offending email)
New Mail is received, but I cannot access it because of the freeze...

Any ideas how to free it up??
Thanks
S

If this is Entourage 2004, start up entourage with the shift key held down -
this will disable the 'send and receive all' schedule that fires on startup.

Then, open the Outbox and remove the offending 20mb mail - that's far too
big for email, and will be rejected by most mail systems.